ProdigalProdigal Technologies
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Related Products
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Ender Turing:
About
Ender Turing is a conversation intelligence and speech analytics platform for contact centers, sales, and customer-success teams. It analyzes calls, chats, emails, support tickets, and meetings, producing transcripts, summaries, topics, tags, and configurable quality scores. AutoQA applies scorecards across conversations, while search, dashboards, charts, and funnels help teams examine customer reasons, script adherence, satisfaction, and performance. EnderGPT answers questions about conversations with cited examples, and automated alerts, reports, and coaching workflows help teams act on findings. Connectors, a browser extension, REST API, SFTP, and file upload bring conversation data into the platform. Enterprise plans support private-cloud and on-premise deployment.
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Prodigal:
About
Prodigal is a cloud-based Consumer Finance Intelligence solution that analyzes agent and customer conversations to enhance profits, experience, and compliance. Collection agencies, healthcare providers, and lenders depend on Prodigal to unlock insights that drive win-win financial outcomes. With decades of industry and data science expertise, Prodigal’s team is ready to work with clients to optimize operations and quality assurance.
An intent engine that combines the strengths of artificial intelligence (AI), machine learning (ML), and natural language processing (NLP) powers Prodigal’s core apps: ProAssist, ProNotes, and ProVoice. ProAssist guides agents to say and do the right thing every time. ProNotes auto-writes call notes, creating hours of new capacity and freeing agents to focus on experience. ProVoice analyzes and scores 100% of calls to minimize risk. Scale omnichannel collections with ProAgent, a natural language AI agent purpose-built for consumer finance.
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Ender Turing:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Prodigal:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Ender Turing:
Audience
Contact centers and customer-success teams that need conversation analytics, automated quality scoring and coaching.
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Prodigal:
Audience
Collection agencies, healthcare providers, and lenders seeking to optimize operations and quality assurance in their hybrid contact centers.
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Ender Turing:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Prodigal:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Ender Turing:
API
Offers API
Supported
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Prodigal:
API
Offers API
Not Supported
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Ender Turing:
Screenshots and Videos |
Prodigal:
Screenshots and Videos |
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Ender Turing:
Pricing
$39/agent/month
A free plan is available and does not expire. Contact-center accounts include up to 5 agents and 100 calls per agent per month, with a 10-minute call limit; sales and customer-success accounts include up to 3 users and 50 conversations per month, with a 30-minute meeting limit. Team plans start at $39/agent/month for contact centers and $59/user/month for sales and customer success. Business plans start at $79/agent/month and $89/user/month, respectively. Paid plans have no seat, conversation, or duration limits. Enterprise pricing is custom; private-cloud and on-premise deployment are available, with a one-time setup fee for on-premise. Ender Assist is available for $0.49 per assisted call.
Free Version
Supported
Free Trial
Not Supported
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Prodigal:
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Ender Turing:
Reviews/
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Prodigal:
Reviews/
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Ender Turing:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Prodigal:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Ender Turing:
Company InformationEnder Turing
Founded: 2020
Estonia
enderturing.com
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Prodigal:
Company InformationProdigal Technologies
Founded: 2018
United States
www.prodigaltech.com
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Ender Turing:
Alternatives |
Prodigal:
Alternatives |
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Prodigal:
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Prodigal:
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Prodigal:
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Ender Turing:
Categories |
Prodigal:
Categories |
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Prodigal:
Speech Analytics Features
Automatic Transcription
Supported
Call Center Management
Not Supported
Call Recording
Supported
Customer Experience Management
Supported
Data Security
Supported
Natural Language Processing
Supported
Predictive Analytics
Supported
Self-Service Search
Supported
Sentiment Analysis
Supported
Surveys & Feedback
Not Supported
Call Center Features
Blended Call Center
Not Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Not Supported
Database
Not Supported
Escalation Management
Not Supported
Inbound Call Center
Not Supported
IVR / Voice Recognition
Supported
Manual Dialer
Not Supported
Outbound Call Center
Not Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Queue Management
Not Supported
Real-time Chat
Not Supported
Reporting/Analytics
Supported
Conversation Intelligence Features
Account Health Alerts
Not Supported
AI Insights
Supported
Call Analytics
Supported
Call Recording
Supported
Call Recording Cloud Storage
Not Supported
Call Snippets
Supported
Call Transcription
Supported
Call/Meeting Sharing
Supported
Sales Coaching
Not Supported
Topic Tags
Not Supported
Topic-Based Analytics
Supported
Video Conferencing Analytics
Not Supported
Win/Loss Analysis
Not Supported
Conversational AI Features
Code-free Development
Not Supported
Contextual Guidance
Supported
For Developers
Not Supported
Intent Recognition
Supported
Multi-Languages
Not Supported
Omni-Channel
Not Supported
On-Screen Chats
Not Supported
Pre-configured Bot
Not Supported
Reusable Components
Not Supported
Sentiment Analysis
Supported
Speech Recognition
Supported
Speech Synthesis
Supported
Virtual Assistant
Supported
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Ender Turing:
Integrations
8x8 Contact Center
Supported
Aircall
Supported
Amazon Connect
Supported
Five9
Supported
Genesys Cloud CX
Supported
NiCE CXone Mpower
Supported
Talkdesk
Supported
Twilio Flex
Supported
Webex Contact Center
Supported
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Prodigal:
Integrations
8x8 Contact Center
Not Supported
Aircall
Not Supported
Amazon Connect
Not Supported
Five9
Not Supported
Genesys Cloud CX
Not Supported
NiCE CXone Mpower
Not Supported
Talkdesk
Not Supported
Twilio Flex
Not Supported
Webex Contact Center
Not Supported
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Ender Turing:
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Prodigal:
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