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Related Products
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Ender Turing:
About
Ender Turing is a conversation intelligence and speech analytics platform for contact centers, sales, and customer-success teams. It analyzes calls, chats, emails, support tickets, and meetings, producing transcripts, summaries, topics, tags, and configurable quality scores. AutoQA applies scorecards across conversations, while search, dashboards, charts, and funnels help teams examine customer reasons, script adherence, satisfaction, and performance. EnderGPT answers questions about conversations with cited examples, and automated alerts, reports, and coaching workflows help teams act on findings. Connectors, a browser extension, REST API, SFTP, and file upload bring conversation data into the platform. Enterprise plans support private-cloud and on-premise deployment.
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Inconcert:
About
Inconcert is an AI-powered customer experience (CX) platform designed to help businesses deliver seamless and personalized interactions across multiple channels. It combines AI agents with omnichannel technology to support customer engagement from acquisition to after-sales service. The platform includes solutions such as cloud contact center software, virtual agents, marketing automation, and conversation analytics. Inconcert enables businesses to automate interactions, improve response times, and enhance customer satisfaction. Its AI agents can operate across voice and digital channels, handling tasks efficiently and continuously. The platform also provides workforce management tools to optimize team performance and service levels. Overall, Inconcert helps organizations improve CX operations while driving business growth through intelligent automation.
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Ender Turing:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Inconcert:
Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Ender Turing:
Audience
Contact centers and customer-success teams that need conversation analytics, automated quality scoring and coaching.
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Inconcert:
Audience
Enterprises, contact centers, and customer experience teams looking to automate and optimize omnichannel customer interactions using AI-driven solutions
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Ender Turing:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Inconcert:
Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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Ender Turing:
API
Offers API
Supported
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Inconcert:
API
Offers API
Not Supported
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Ender Turing:
Screenshots and Videos |
Inconcert:
Screenshots and Videos |
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Ender Turing:
Pricing
$39/agent/month
A free plan is available and does not expire. Contact-center accounts include up to 5 agents and 100 calls per agent per month, with a 10-minute call limit; sales and customer-success accounts include up to 3 users and 50 conversations per month, with a 30-minute meeting limit. Team plans start at $39/agent/month for contact centers and $59/user/month for sales and customer success. Business plans start at $79/agent/month and $89/user/month, respectively. Paid plans have no seat, conversation, or duration limits. Enterprise pricing is custom; private-cloud and on-premise deployment are available, with a one-time setup fee for on-premise. Ender Assist is available for $0.49 per assisted call.
Free Version
Supported
Free Trial
Not Supported
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Inconcert:
Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Ender Turing:
Reviews/
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Inconcert:
Reviews/
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Ender Turing:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Inconcert:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Ender Turing:
Company InformationEnder Turing
Founded: 2020
Estonia
enderturing.com
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Inconcert:
Company InformationInconcert
Founded: 2001
United States
www.inconcertcx.com
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Ender Turing:
Alternatives |
Inconcert:
Alternatives |
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Ender Turing:
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Inconcert:
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Ender Turing:
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Inconcert:
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Inconcert:
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Ender Turing:
Categories |
Inconcert:
Categories |
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Inconcert:
Live Chat Features
Canned Responses
Supported
Customizable Branding
Not Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Supported
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Ender Turing:
Integrations
8x8 Contact Center
Supported
Aircall
Supported
Amazon Connect
Supported
Facebook
Not Supported
Five9
Supported
Genesys Cloud CX
Supported
Inagent
Not Supported
Inconnect
Not Supported
Infunnel
Not Supported
Inspeech
Not Supported
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Inconcert:
Integrations
8x8 Contact Center
Not Supported
Aircall
Not Supported
Amazon Connect
Not Supported
Facebook
Supported
Five9
Not Supported
Genesys Cloud CX
Not Supported
Inagent
Supported
Inconnect
Supported
Infunnel
Supported
Inspeech
Supported
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Ender Turing:
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Inconcert:
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