Ender Turing Inconcert

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Ender Turing:

About

Ender Turing is a conversation intelligence and speech analytics platform for contact centers, sales, and customer-success teams. It analyzes calls, chats, emails, support tickets, and meetings, producing transcripts, summaries, topics, tags, and configurable quality scores. AutoQA applies scorecards across conversations, while search, dashboards, charts, and funnels help teams examine customer reasons, script adherence, satisfaction, and performance. EnderGPT answers questions about conversations with cited examples, and automated alerts, reports, and coaching workflows help teams act on findings. Connectors, a browser extension, REST API, SFTP, and file upload bring conversation data into the platform. Enterprise plans support private-cloud and on-premise deployment.
Inconcert:

About

Inconcert is an AI-powered customer experience (CX) platform designed to help businesses deliver seamless and personalized interactions across multiple channels. It combines AI agents with omnichannel technology to support customer engagement from acquisition to after-sales service. The platform includes solutions such as cloud contact center software, virtual agents, marketing automation, and conversation analytics. Inconcert enables businesses to automate interactions, improve response times, and enhance customer satisfaction. Its AI agents can operate across voice and digital channels, handling tasks efficiently and continuously. The platform also provides workforce management tools to optimize team performance and service levels. Overall, Inconcert helps organizations improve CX operations while driving business growth through intelligent automation.
Ender Turing:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Inconcert:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Ender Turing:

Audience

Contact centers and customer-success teams that need conversation analytics, automated quality scoring and coaching.
Inconcert:

Audience

Enterprises, contact centers, and customer experience teams looking to automate and optimize omnichannel customer interactions using AI-driven solutions
Ender Turing:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Inconcert:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported
Ender Turing:

API

Offers API Supported
Inconcert:

API

Offers API Not Supported
Ender Turing:

Screenshots and Videos

Inconcert:

Screenshots and Videos

Ender Turing:

Pricing

$39/agent/month
A free plan is available and does not expire. Contact-center accounts include up to 5 agents and 100 calls per agent per month, with a 10-minute call limit; sales and customer-success accounts include up to 3 users and 50 conversations per month, with a 30-minute meeting limit. Team plans start at $39/agent/month for contact centers and $59/user/month for sales and customer success. Business plans start at $79/agent/month and $89/user/month, respectively. Paid plans have no seat, conversation, or duration limits. Enterprise pricing is custom; private-cloud and on-premise deployment are available, with a one-time setup fee for on-premise. Ender Assist is available for $0.49 per assisted call.
Free Version Supported
Free Trial Not Supported
Inconcert:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Ender Turing:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Inconcert:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Ender Turing:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Inconcert:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Ender Turing:

Company Information

Ender Turing
Founded: 2020
Estonia
enderturing.com
Inconcert:

Company Information

Inconcert
Founded: 2001
United States
www.inconcertcx.com
Ender Turing:

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Ender Turing:

Categories

Inconcert:

Categories

Inconcert:

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported
Ender Turing:

Integrations

8x8 Contact Center Supported
Aircall Supported
Amazon Connect Supported
Facebook Not Supported
Five9 Supported
Genesys Cloud CX Supported
Inagent Not Supported
Inconnect Not Supported
Infunnel Not Supported
Inspeech Not Supported
Inteam Not Supported
NiCE CXone Mpower Supported
Talkdesk Supported
Twilio Flex Supported
Video RTC Not Supported
Webex Contact Center Supported
X (Twitter) Not Supported
Inconcert:

Integrations

8x8 Contact Center Not Supported
Aircall Not Supported
Amazon Connect Not Supported
Facebook Supported
Five9 Not Supported
Genesys Cloud CX Not Supported
Inagent Supported
Inconnect Supported
Infunnel Supported
Inspeech Supported
Inteam Supported
NiCE CXone Mpower Not Supported
Talkdesk Not Supported
Twilio Flex Not Supported
Video RTC Supported
Webex Contact Center Not Supported
X (Twitter) Supported
Ender Turing:
Claim Ender Turing and update features and information
Claim Ender Turing and update features and information
Inconcert:
Claim Inconcert and update features and information
Claim Inconcert and update features and information