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About

Your All-in-One Platform for Customer-Centric Digital Transformation. Unleash the full potential of customer-centric strategies with Emojot's all-in-one platform by streamlining your processes, saving costs, and enhancing the customer experience from start to finish. Emojot's tailored solutions support the entire customer lifecycle, from attracting prospects to nurturing loyalty, enabling unparalleled success in the customer-driven world. - Improve Customer Experience: Collect real-time feedback, enabling corrective actions for improved satisfaction and loyalty - Enhance Online Reputation: Manage online reputation with insights on customer feedback from various review platforms - Maximize Revenue: Boost revenue by improving retention, upsell identification, and advocacy. - Streamline Operations: Streamline business processes, reduces errors, and boosts efficiency, productivity, and profitability.

About

Businesses know they need to compete on experience, and yet, most are not moving the needle. Customer scores go up, but revenue goes down. Why? The use of old, tired techniques like feedback collection and monitoring applications can focus your attention on the wrong things. We built InMoment to change all of that. We’re ushering in the Experience Improvement (XI) movement to transform the way your organization approaches business initiatives. A unique combination of leading-edge technology and decades of human expertise combined to help businesses create effective and profitable programs that improve experiences at the intersection of value—where customer, employee, and business needs meet. Experiences are personal, emotional, and dynamic. Understanding where to focus is the really hard part—and it’s central to your success. Identify and prioritize the high-impact, emotional moments to connect with and grow your most valued customers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes

Audience

Companies that want to learn and improve experiences of employees and customers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Emojot
Founded: 2014
United States
emojot.com

Company Information

InMoment
Founded: 2002
United States
inmoment.com

Alternatives

Alternatives

Categories

Categories

Customer Feedback Supported
Market Research Supported
NPS Supported
User Research Supported

Integrations

AccessOwl Not Supported
Adobe Marketo Engage Not Supported
Allego Not Supported
Alterna CX Not Supported
Booking.com Not Supported
Contentsquare Not Supported
Facebook Not Supported
Foursquare Not Supported
Glassdoor Not Supported
Graphite Connect Not Supported
Hg Mercury CRM Not Supported
Instagram Not Supported
Lexer Not Supported
PULSE Software Not Supported
Salesforce Not Supported
Slack Not Supported
Twilio Not Supported
Voxpopme Not Supported
Workday HCM Not Supported
X (Twitter) Not Supported

Integrations

AccessOwl Supported
Adobe Marketo Engage Supported
Allego Supported
Alterna CX Supported
Booking.com Supported
Contentsquare Supported
Facebook Supported
Foursquare Supported
Glassdoor Supported
Graphite Connect Supported
Hg Mercury CRM Supported
Instagram Supported
Lexer Supported
PULSE Software Supported
Salesforce Supported
Slack Supported
Twilio Supported
Voxpopme Supported
Workday HCM Supported
X (Twitter) Supported
Claim Emojot and update features and information
Claim Emojot and update features and information
Claim InMoment and update features and information
Claim InMoment and update features and information