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About

Emitrr is a human-like smart receptionist for small businesses. With Emitrr, business owners don’t have to worry about missing customer calls and can focus on their business growth, while Emitrr handles customer queries like booking appointments, quotes, FAQs, and more. A smarter phone system that integrates with your EHR/CRM, resulting in real-time conversion metrics, reduced average handling time with screen pop, and more! Convert customers with web chat that continues the conversation on text, so your patients never have to wait on the web. Most small businesses spend a lot of dollars on building a website, advertising, SEO, and other forms of marketing. In addition, small businesses work very hard to channel these customers to the website and more than a quarter of these web visitors never get converted. Your customers are not tied to a live chat on the web. Convert customers even when they walk away from the web.

About

Rannkly is an AI-driven software that can manage and enhance online reputation and social media platforms of the business at a single dashboard. It helps to manage, monitor, respond and generate reviews and ratings of the business to leverage their brand. It helps to automate the responses with time-efficient technology. User can also schedule and publish social media posts on all the platforms in a single click. Along with all these features, The all-in-one QR code gives the opportunity to both customer as well as organization to engage with each other with better technological tools. The customer can check the organization's services easily whereas organization can collect and organize customer data efficiently. Customer can check menus, offers and various coupons of the organization whereas organization can manage the customer database easily through a single scan of WhatsApp. Enhance the public engagement with your organization by accepting payments through QR code and connecting

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Customer interaction and engagement software for local businesses

Audience

We offers our services to Restaurants, Hotels, Banquets, Hospitals, Education sector, IT and Fintech, Legal sector & All size of companies

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$9 per month
There are 3 different plans for pricing:

Basic plan
Premium plan
Enterprise plan
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.9 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • It does a great job at automating various tasks at my office like Follow ups, Review requests, Marketing campaigns, reactivating past customers. My online reputation has seen a major improvement in the last 3 months.

Cons

  • whatever issues i have faced on the product have been resolved by the Emitrr team in less than 30 minutes.

Pros & Cons from Real Users

Pros

  • Best tool for managing your reviews and uploading posts on all the social media platforms in a single dashboard.
  • This is a great tool as now I can manage my social media posts more efficiently. I can publish the post on multiple channels together.
  • All features provided by Rannkly to manage my brand reputation and not to mention social media management.
  • - Timesaver - Valuable - All the rating platforms at single dashboard - Very easy to use - Also you can manage your social media
  • Amazing tool for all the businesses to build your online presence and generate review through Rannkly.

Cons

  • This time I don't dislike anything about Rannkly.
  • At present, i am satisfied with service of Rannkly. But yes, there is always a scope of improvement.
  • There is no feature I didn't like provided by Rannkly.
  • So far I didn't face any cons, It’s very easy to use.
  • This time I don't like anything to Rannkly.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Emitrr
Founded: 2019
United States
emitrr.com

Company Information

Rannkly
Founded: 2021
India
www.rannkly.com

Alternatives

Alternatives

Categories

Business VoIP Supported
Conversational AI Supported
Customer Service Supported
Dental Supported
Patient Engagement Supported
Review Management Supported
SMS Marketing Supported
Telephony Supported

Categories

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Not Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Not Supported
Social Sharing Supported
White Label Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Not Supported
Unified Communications Not Supported
Voice Quality Enhancement Not Supported

Conversational AI Features

Code-free Development Not Supported
Contextual Guidance Not Supported
For Developers Not Supported
Intent Recognition Not Supported
Multi-Languages Not Supported
Omni-Channel Supported
On-Screen Chats Not Supported
Pre-configured Bot Not Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Supported
Dashboard Not Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Supported
Call Center Management Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Not Supported

Dental Features

Appointment Management Supported
Appointment Reminders Not Supported
Claims Management Not Supported
Clinical Charting Not Supported
Imaging Not Supported
Inventory Management Supported
Patient Account Management Not Supported
Patient Billing Not Supported
Patient Records Management Not Supported
Treatment Planning Not Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Not Supported
Collaboration Not Supported
Messaging Not Supported
Mobile Access Supported
Patient Education Not Supported
Patient Portal Not Supported
Personal Health Record Not Supported
Progress Tracking Supported
Self Management Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Customer Feedback Features

Alerts / Notifications Not Supported
Behavior Analytics Supported
Bug Reports Not Supported
Community Feedback Tools Supported
Live Chat Supported
Negative Feedback Management Not Supported
Net Promoter Score (NPS) Not Supported
Screenshot / Screen Capture Not Supported
Surveys Supported
User Testing Tools Not Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Not Supported
Website Feedback Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Local Marketing Features

Advertising Management Not Supported
CRM Supported
Email Marketing Supported
Feedback Management Supported
Live Chat Supported
NAP Management (Name/Address/Phone) Not Supported
Online Listings Management Not Supported
PR Management Not Supported
Reporting / Analytics Supported
Review Management Supported
SEO Management Not Supported
Social Media Management Supported
Store Locator Not Supported
Website Management Not Supported

Social Media Management Features

Automated Publishing Supported
Brand Tracking Supported
Content Management Supported
Customer Engagement Supported
Multi-Account Management Supported
Multi-User Collaboration Supported
Post Scheduling Supported
Reporting/Analytics Supported
Social Media Monitoring Supported

Social Media Monitoring Features

Audience Segmentation Not Supported
Competitive Analysis Not Supported
Configurable Alerts Not Supported
Customer Engagement Supported
Dashboard Supported
Impact Scoring Not Supported
Influencer Tracking Not Supported
Reputation Management Not Supported
Sentiment Analysis Supported
Trend Tracking Not Supported

Integrations

Agoda Not Supported
Axis LMS Supported
DentiMax Supported
Dentrix Supported
EagleSoft Supported
Facebook Not Supported
Google Business Profile Not Supported
Google Maps Not Supported
Google Play Not Supported
Instagram Not Supported
LinkedIn Not Supported
MakeMyTrip Not Supported
Swiggy Not Supported
Tripadvisor Not Supported
Unsplash Not Supported
WhatsApp Not Supported
X (Twitter) Not Supported
Zomato Not Supported
athenahealth Population Health Supported
eClinicalWorks Supported

Integrations

Agoda Supported
Axis LMS Not Supported
DentiMax Not Supported
Dentrix Not Supported
EagleSoft Not Supported
Facebook Supported
Google Business Profile Supported
Google Maps Supported
Google Play Supported
Instagram Supported
LinkedIn Supported
MakeMyTrip Supported
Swiggy Supported
Tripadvisor Supported
Unsplash Supported
WhatsApp Supported
X (Twitter) Supported
Zomato Supported
athenahealth Population Health Not Supported
eClinicalWorks Not Supported
Claim Emitrr and update features and information
Claim Emitrr and update features and information
Claim Rannkly and update features and information
Claim Rannkly and update features and information