Voicent Predictive DialerVoicent Communications
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Related Products
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About
EmberDial is a browser-based sales calling platform that combines power and predictive dialing with live-call agent guidance. Sales representatives can work through call lists, place calls from a browser, and use on-screen prompts that suggest the next line, a response to objections, a recommended tone, and steps from a team's script. The representative remains in control of the conversation. After calls, the platform provides graded reviews and feedback on strengths and areas to improve. EmberDial is intended for U.S. phone-sales teams, including insurance agencies, appointment setters, and real estate and home-services businesses. Teams can connect CRM records through an onboarding process, configure calling campaigns, and use local numbers and voicemail drops. It is offered as a hosted web service; pricing combines a per-license monthly fee with usage charges, and Agent Assist is available as a separate add-on.
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About
Voicent's easy-to-use predictive dialer software includes predictive dialing, preview dialing, a progressive dialer, a call center predictive dialer, and manual dialing modes. It dramatically increases agent productivity and improves the campaign bottom line by automatically dialing, skipping busy, no-answer and disconnected lines, optionally leaving a voice message on answering machines and--most importantly--never involving you or your agent on a call until a live person answers. With easy to use campaign management tools, you can run and manage predictive dialer campaigns, set call volume options, call forwarding options, and use different dialing modes including progressive, preview, manual, and predictive.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
US sales teams, agencies and call floors that sell by phone, for example insurance agencies, appointment setters, and real estate, home services and B2B sales teams.
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Audience
Companies of all sizes that need a predictive dialer solution
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$99/license/month
$99 per concurrent calling license per month, billed monthly, plus $0.02 per connected minute; ringing does not count and no minutes are included. Optional Agent Assist is $49 per enabled license per month and includes 3,000 assisted minutes.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$385 one-time payment
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationEmberDial
Founded: 2026
United States
emberdial.com
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Company InformationVoicent Communications
Founded: 2001
United States
www.voicent.com/predictive-dialer.php
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Alternatives |
Alternatives |
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Categories |
Categories |
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Predictive Dialer Features
Call Monitoring
Supported
Call Recording
Supported
Call Results
Supported
Call Transfer
Supported
Callback Scheduling
Supported
Campaign Specific Caller ID
Supported
Contact Management
Supported
FCC Compliance
Supported
FTC Compliance
Supported
Lead Capture
Supported
Lead Management
Supported
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Integrations
GoHighLevel
Supported
HubSpot CRM
Supported
Salesforce
Supported
Voicent Communications
Not Supported
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Integrations
GoHighLevel
Not Supported
HubSpot CRM
Not Supported
Salesforce
Not Supported
Voicent Communications
Supported
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