MailMeter

MailMeter

Waterford Technologies
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About

Building on Emailtopia's 20+ years as a market leader in on-premise email management solutions, check out Emailgistics, the SaaS solution to supercharge your team inbox in Microsoft Office 365. Measure the effectiveness of your email interactions. Empower corporate decisions that drive improvement. Automate repetitive tasks. Make business processes more efficient. Improve your bottom line. Achieve rapid ROI. Use rules-based systems to route emails efficiently. Integrate with existing CRM and ERP systems. Maximize productivity. Keep customers happy! Streamline message distribution. Use rules to route your team’s prioritized messages to the most appropriate agent. Make use of scheduling tools to maximize efficiency.

About

MailMeter is a cloud or on-premise based email management and compliance platform where you can find every single email in your organization, conduct eDiscovery, freedom of information, and DSAR’s searches on past email activity, email messages and attachments, directly from your desktop anywhere. The email archiving solution gives you the ability to narrow the scope of your search across email using clearly defined criteria. It offers group searching, tagging, export capabilities and much more. Email data management and compliance start with visibility – Waterford Technologies gives our clients the visibility they need for effective monitoring, eDiscovery, auditing, and reporting across a variety of data regulation standards. MailMeter empowers you to easily reduce email risk, detect and respond in real-time to threats, and prove regulatory compliance.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that want a shared inbox solution

Audience

Organizations that need to perform frequent in-depth searching and analysis for compliance, public records and eDiscovery on past email activity, email messages and attachments

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$4/user/month
SaaS pricing available for cloud version and SaaS and perpetual pricing available for on-premise version.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.7 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Has been invaluable for stubbing on-premise mailboxes, retrieving emails from staff who have left the organisation and as a public sector body it greatly assists us to deal with FOI requests in a timely fashion.
  • I like that there is a consolidation of features into a single pane so that I can easily access all features.
  • Invaluable for retrieving emails from staff who have left the organisation, and who's exchange accounts have been deleted. We are a public sector body, so greatly simplifies FOI requests. Individual Search functionality means less support calls to the IT helpdesk as users can search their own repositories without assistance Very powerful Boolean searches

Cons

  • Storage space for the archives was a problem for us when we had the system on-premise but that has been resolved now with the migration to the Cloud.
  • Some residual issues on updating search query indices.
  • On Prem solution needs Microsoft SQL licencing - resolved by moving to a cloud hosted environment

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Emailtopia
Founded: 1997
Canada
www.emailtopia.com

Company Information

Waterford Technologies
Founded: 2000
United States, Ireland, United Kingdom
waterfordtechnologies.com

Alternatives

Alternatives

VisNetic MailFlow

VisNetic MailFlow

Deerfield Communications

Categories

Email Management Supported

Categories

Compliance Supported
eDiscovery Supported
Email Archiving Supported
Email Management Supported

Email Management Features

Data Recovery Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Supported
Response Management Supported
Routing Supported
Shared Inboxes Not Supported
Signature Management Supported
Spam Blocker Supported
Whitelisting / Blacklisting Not Supported

Email Management Features

Data Recovery Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Not Supported
Shared Inboxes Supported
Signature Management Not Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Not Supported

Compliance Features

Archiving & Retention Supported
Artificial Intelligence (AI) Not Supported
Audit Management Supported
Compliance Tracking Supported
Controls Testing Not Supported
Environmental Compliance Not Supported
FDA Compliance Supported
HIPAA Compliance Supported
Incident Management Not Supported
ISO Compliance Not Supported
OSHA Compliance Supported
Risk Management Supported
Sarbanes-Oxley Compliance Supported
Surveys & Feedback Not Supported
Version Control Not Supported
Workflow / Process Automation Not Supported

Email Archiving Features

Access Control Supported
Backup Management Supported
Compliance Management Supported
Data Deduplication Supported
Data Export Supported
eDiscovery Supported
Encryption Supported
Retention Management Supported
Storage Management Supported
Threat Protection Supported

eDiscovery Features

Case Analytics Not Supported
Compliance Management Supported
Discussion Threads Supported
Document Indexing Supported
Document Tracking Not Supported
Full Text Extraction Supported
Keyword Search Supported
Metadata Extraction Supported
Topic Clustering Supported

Integrations

Microsoft Outlook Supported
Azure Automation Not Supported
Gmail Not Supported
Microsoft 365 Not Supported
Microsoft Exchange Not Supported

Integrations

Microsoft Outlook Supported
Azure Automation Supported
Gmail Supported
Microsoft 365 Supported
Microsoft Exchange Supported
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