eWay-CRMeWay System
|
||||||
Related Products
|
||||||
About
Emailgistics is a team inbox management solution for Microsoft Office 365. Powerful workflow and analytics features improve team productivity and decision making. Plus, with Emailgistics you continue working in Outlook as your email never leaves Office 365. Route emails efficiently and keep agents focused on their assignments. Redirect time and energy away from manually assigning emails to actually answering them. Tracking to ensure your team replies to customers accurately and promptly. Automated message assignment and workflow rules will route hundreds of emails to the right team members in seconds. Individual agent folders appear within Outlook, helping to ensure your team never misses or duplicates efforts on an email. Prevent emails from falling through the cracks. Receive notifications before emails are at risk of falling behind team standards.
|
About
If you use Microsoft Outlook and need a CRM, you have to try eWay-CRM.
It’s the best CRM that lives right inside Microsoft Outlook and Teams.
Manage Customers, Sales, Projects, and Email Campaigns — without ever leaving your inbox.
Thanks to deep Outlook integration, eWay-CRM automatically tracks emails, syncs with your calendar, and keeps your contacts organized.
You’ll love the “Convert to” feature: just right-click any email and turn it into a deal, task, or contact. It’s fast, simple, and powerful.
And with Microsoft Teams integration, collaborating with your team becomes seamless.
Work smarter, stay organized, and keep everything in one place — right where you already work.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Businesses and teams that use Microsoft 365 shared inboxes in Outlook
|
Audience
Small and medium-sized companies
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$10 per user per month
Free Version
Free Trial
|
Pricing
$20.00/month/user
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationEmailgistics
Founded: 2019
Canada
emailgistics.com
|
Company InformationeWay System
Founded: 2008
USA and Czech Republic/Europe
www.eway-crm.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Email Management Features
Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
|
CRM Features
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
|
|||||
Integrations
Microsoft 365
Microsoft Outlook
3CX
Microsoft Power Automate
Microsoft Power BI
Microsoft Teams
Poll Everywhere
QuickBooks Online
QuickBooks Online Advanced
Tableau
|
Integrations
Microsoft 365
Microsoft Outlook
3CX
Microsoft Power Automate
Microsoft Power BI
Microsoft Teams
Poll Everywhere
QuickBooks Online
QuickBooks Online Advanced
Tableau
|
|||||
|
|
|