SmartDial

SmartDial

Enghouse Interactive
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About

Elto is an AI-powered parallel dialer designed to enhance outbound sales efficiency. It enables users to dial up to six numbers simultaneously, utilizing AI to detect human pickups and promptly connect sales representatives to live conversations. This approach minimizes time spent on voicemails and maximizes engagement with potential clients. Elto offers seamless integration with various sales platforms, including Apollo.io, Salesforce, Salesloft, Outreach, HubSpot, and Trellus, allowing for the import of contacts, call tasks, and sequences. Its two-way native integrations ensure that dispositions, call notes, and recordings are synchronized instantly, eliminating the need for post-dial session bookkeeping. The platform boasts a 30% faster human pickup detection rate compared to other AI dialers, thanks to customizable models tailored to individual client conversations. Additional features include time zone filtering to prevent untimely calls.

About

Enghouse Interactive SmartDial is the industry leading outbound dialer, providing clients and agents with an unparalleled experience, delivering higher agent productivity and simplifying compliance with regulations as compared to other outbound dialer solutions. Six Reasons to Use SmartDial from Enghouse Interactive. Engineered to work natively with Enghouse Interactive Contact Center solutions. Seamlessly integrates with other Contact Center platforms as well. Intelligently blends Outbound call flows with Inbound flows to optimize Agent productivity. Easily satisfies national, regional and local regulations (i.e. TCPA, FDCPA, DNC). Benefit from unparalleled operational flexibility; across multiple campaigns or timezones. Available via Cloud, On-Premise, or Hybrid deployment. Ensures adherence to all regulatory requirements (local, state and federal), across multiple deployment points, time zones and campaigns.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Sales teams and agencies requiring a tool to enhance their cold-calling efficiency and increase live conversations

Audience

Companies of all sizes interested in a powerful outbound dialer

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$239 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Elto
Founded: 2020
United States
www.eltodialer.com

Company Information

Enghouse Interactive
Founded: 1984
United States
enghouseinteractive.com/SmartDial

Alternatives

Alternatives

SpitFire

SpitFire

OPC Marketing
T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
BatchDialer

BatchDialer

BatchService
PIMS Dialer

PIMS Dialer

Pimsware

Categories

AI Dialers Supported
Parallel Dialers Supported

Categories

Debt Collection Supported
Predictive Dialer Supported

Debt Collection Features

Agency Management Not Supported
Auto Dialer Supported
Automated Notices Not Supported
Callback Scheduling Supported
Client Management Not Supported
Commission Management Not Supported
Compliance Management Not Supported
Contact Management Not Supported
Credit Bureau Reporting Not Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Not Supported

Predictive Dialer Features

Call Monitoring Not Supported
Call Recording Not Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Not Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Not Supported
Lead Management Not Supported

Integrations

Apollo Supported
Gong Supported
Google Sheets Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Microsoft Excel Supported
Outreach Supported
Salesforce Supported
Salesloft Supported
Trellus Supported

Integrations

Apollo Not Supported
Gong Not Supported
Google Sheets Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Microsoft Excel Not Supported
Outreach Not Supported
Salesforce Not Supported
Salesloft Not Supported
Trellus Not Supported
Claim Elto Dialer and update features and information
Claim Elto Dialer and update features and information
Claim SmartDial and update features and information
Claim SmartDial and update features and information