Elixir CloudElixir Technologies
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ReviewProReview Rank
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About
Elixir Cloud (formerly Elixir Tango), the end-to-end customer communications management platform, lets you build deeper connections with customers, members, and policyholders with personalized communications tailored to their preferred channels — all at enterprise scale.
Elixir Cloud leverages Elixir’s decades of expertise in customer comms to deliver a CCM platform built for modern customer experiences: Powerful features, low-code usability, security by design, turnkey scalability, and sensible integrations ensure smooth operations and better experiences at every touchpoint. Elixir Cloud is built to simplify the entire CCM lifecycle, from data and design through collaboration and delivery.
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About
ReviewPro provides a powerful set of tools and processes to help hoteliers with guest experience management. By collecting guest feedback across all key touchpoints in the guest journey, and managing it on one central dashboard, brands can now gain valuable insights into areas where operational and service improvements are needed. By using an AI-driven messaging platform, hoteliers can automate guest communication to respond faster and more efficiently to queries or requests. These tools allow hoteliers to take quick action to fix problems, even while the guest is still on property. Guests insights can be leveraged to elevate the guest experience, boost online reputation, improve rankings on OTAs and TripAdvisor, and increase revenue.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies that care about connection, security, and efficiency in their customer communications.
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Audience
Travel and Hospitality industry
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationElixir Technologies
Founded: 1985
United States
elixir.com/product/elixir-cloud
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Company InformationReview Rank
Founded: 2008
Spain
www.reviewpro.com
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Alternatives |
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Categories |
Categories |
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Customer Communications Management Features
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Portal Features
Chat
Collaboration
Content Management
Document Management
File Sharing
Search
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Customer Communications Management Features
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Chatbot Features
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Issue Tracking Features
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
Review Management Features
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Survey Features
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
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Integrations
Alfresco Digital Business Platform
Docusign
HotelAppz
IDeaS G3 RMS
JSON
Microsoft Dynamics 365
MyForecast
Oaky
SAP S/4HANA
Salesforce
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Integrations
Alfresco Digital Business Platform
Docusign
HotelAppz
IDeaS G3 RMS
JSON
Microsoft Dynamics 365
MyForecast
Oaky
SAP S/4HANA
Salesforce
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