Elixir Cloud

Elixir Cloud

Elixir Technologies
ReviewPro

ReviewPro

Review Rank
+
+

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About

Elixir Cloud (formerly Elixir Tango), the end-to-end customer communications management platform, lets you build deeper connections with customers, members, and policyholders with personalized communications tailored to their preferred channels — all at enterprise scale. Elixir Cloud leverages Elixir’s decades of expertise in customer comms to deliver a CCM platform built for modern customer experiences: Powerful features, low-code usability, security by design, turnkey scalability, and sensible integrations ensure smooth operations and better experiences at every touchpoint. Elixir Cloud is built to simplify the entire CCM lifecycle, from data and design through collaboration and delivery.

About

ReviewPro provides a powerful set of tools and processes to help hoteliers with guest experience management. By collecting guest feedback across all key touchpoints in the guest journey, and managing it on one central dashboard, brands can now gain valuable insights into areas where operational and service improvements are needed. By using an AI-driven messaging platform, hoteliers can automate guest communication to respond faster and more efficiently to queries or requests. These tools allow hoteliers to take quick action to fix problems, even while the guest is still on property. Guests insights can be leveraged to elevate the guest experience, boost online reputation, improve rankings on OTAs and TripAdvisor, and increase revenue.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that care about connection, security, and efficiency in their customer communications.

Audience

Travel and Hospitality industry

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Elixir Technologies
Founded: 1985
United States
elixir.com/product/elixir-cloud

Company Information

Review Rank
Founded: 2008
Spain
www.reviewpro.com

Alternatives

Alternatives

Elixir EHR

Elixir EHR

Mirketa Inc.

Categories

Categories

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Portal Features

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Integrations

Alfresco Digital Business Platform
Docusign
HotelAppz
IDeaS G3 RMS
JSON
Microsoft Dynamics 365
MyForecast
Oaky
SAP S/4HANA
Salesforce
Seekom
Storable Newbook
Tripadvisor
WhatsApp

Integrations

Alfresco Digital Business Platform
Docusign
HotelAppz
IDeaS G3 RMS
JSON
Microsoft Dynamics 365
MyForecast
Oaky
SAP S/4HANA
Salesforce
Seekom
Storable Newbook
Tripadvisor
WhatsApp
Claim Elixir Cloud and update features and information
Claim Elixir Cloud and update features and information
Claim ReviewPro and update features and information
Claim ReviewPro and update features and information