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About

Element is a secure communications platform built on Matrix: a decentralised and end-to-end encrypted protocol. Bring your teams together, boost productivity and workplace satisfaction, while retaining complete ownership of your data. Element is a leader in the Forrester Wave: Secure Communications report. Easily collaborate with your partners, suppliers or clients with video calls and instant messaging: like email for the 21st century. You can even connect your Slack, MS Teams, WhatsApp accounts. On the other hand Element can be closed for high security environments using secure border and cross domain gateways, and even air-gapped deployments. Being built on Matrix, there is no single point of failure for the network thanks to the decentralised network architecture, making it perfect for mission-critical environments. Please contact us to explore how your business can benefit from Element.

About

Wire protects critical communications for the world’s most security-demanding organizations. Wire's highest security standards enable users to communicate securely, thanks to the most advanced encryption and its Zero-Trust architecture, while facilitating user administrators to manage and control their organization's information, guaranteeing the sovereignty of their data. Created by the founders of Skype, Wire provides end-to-end encryption for messages, audio and video conferencing, file exchange, external collaboration, and beyond. Used by most of the world's G7 governments and other security-critical organizations globally, Wire is pushing the limits of secure communication, pioneering work for standardized encryption with Messaging Layer Security. To learn more, visit wire.com

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

For enterprises and governments that want secure communication and flexible federation, protected by end-to-end encryption.

Audience

Companies of all sizes

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$5 Per Monthly Active User
Flexibility between self-hosted or fully-managed in the cloud, with additional collaboration add-ons and bridges available.
Free Version Supported
Free Trial Supported

Pricing

7.45€
per person/month, annual payment
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.6 / 5
features 4.8 / 5
design 4.8 / 5
support 4.8 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Pricing: based on our inquiries and after comparing with the closest competitors, the price was on average 30% lower for the same or better set of options. Communication: at every stage, from the presale to the solution of everyday problems, there is always a person who can listen to your question, knows how to help you, what to suggest or find someone who can. Design: from the point of view of the code, a very modern project that uses the latest trends in development, does not stop developing and improving. from the point of view of design, everything is made as native and understandable for users as possible. Security: not one of the few solutions that offers a really high-quality level of security that does not burden users and the system, and does not reduce the functionality of the product itself. Features: the system is very amenable to customization and scaling, supports all the platforms we need, and also integrates with all corporate services. Even if a certain tool does not have enough functionality for you, it can be added through a feature request. Ease: at the beginning of operating the product, you need to understand the basic logic of the architecture and the principles of operation, but after some time you will feel very comfortable in administration and management. Customization: one of the developers said that you can customize anything, but it turned out that it is really so. And that's cool!
  • Its instant messaging service works flawlessly with hundreds of onboarded co-workers. File or document sharing is very useful. You can share reports and tasks from the same screen. It's available on cross-platform which makes it very practical for team communication.
  • Element platform is reliable and easy to use. The UI design is intuitive. Secure and encrypted messaging. Works on any IOS and web platforms. Helps to boost team collaboration in small businesses. Cost-effective enterprise plans.
  • - simple, intuitive interface - strict security - Web client, Android client available - Active community
  • #1- The Riot.im is available on cross-platform. #2- Secure and great privacy features to start instant communications. #3- One centralized platform to communicate with the inbound team.

Cons

  • Due to the high speed of project development, sometimes the documentation does not have time to be updated, which can sometimes be misleading. However, this is easily remedied by communicating with the development team. In the same reason you can sometimes collide with small bugs, usually the fix is ready within a week.
  • Its user interface makes difficult in its usability.
  • The large file share is not possible on the Element tool.
  • - strict security (if one forgets password, past secure postings are lost) - not as widely known as WA or FBmgr
  • #1- We had an overall positive experience with it.

Pros & Cons from Real Users

Pros

  • The best thing I liked about Wire is its user interface. It's easy to onboard and no training is required. Cross-platform application support. Document sharing works great, and also supports large files. Secure and encrypted two-way communication. Screen sharing in video conference work excellently.
  • Wire is the best solution for internal team communication. It offers a secure messaging service to communicate. Truly unlimited file sharing option.
  • It has cross-platform application support. Instant personal and group chat feature. Secure file sharing option. Location sharing with voice note feature.
  • #1- It's an incredible platform to connect with project teams. #2- Clean chat interface. #3- Large files sharing option, to share with project teams. #4- Can be used for internal and external communication.

Cons

  • I loved the Wire platform. No negative experience.
  • It worked great for me. Nothing to share about cons.
  • I never encountered any problems with this platform.
  • #1- We had a very positive overall experience with it.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Element
Founded: 2017
United Kingdom
element.io

Company Information

Wire
Founded: 2012
Swiss
wire.com

Alternatives

Pumble

Pumble

CAKE.com Inc

Alternatives

Microsoft Teams

Microsoft Teams

Microsoft
AWS Wickr

AWS Wickr

Amazon
AWS Wickr

AWS Wickr

Amazon

Categories

Categories

Audio Conferencing Supported
Collaboration Supported
Meeting Supported
Messaging Supported
Team Chat Supported
Team Communication Supported
Video Conferencing Supported
Web Conferencing Supported

Internal Communications Features

App Integration Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Supported
Employee Directory Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Supported
Survey Management Not Supported
Telephony Supported
Video Chat Supported
Voice Chat Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Team Communication Features

Activity / News Feed Not Supported
Audio Calls Supported
Calendar Management Not Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Not Supported
Task Management Not Supported
Video Conferencing Supported

Video Conferencing Features

Electronic Hand Raising Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Not Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Not Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported

Web Conferencing Features

Electronic Hand Raising Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Not Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Not Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported

Employee Communication Tools Features

Activity / News Feed Not Supported
Audio / Video Conferencing Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Not Supported
File Sharing Supported
Knowledge Management Not Supported
Newsletter Management Not Supported
Surveys & Feedback Not Supported

Internal Communications Features

App Integration Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Supported
Event Calendar Supported
Newsletter Management Not Supported
Photo Gallery Supported
Social Sharing Not Supported
Survey Management Supported
Telephony Supported
Video Chat Supported
Voice Chat Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Not Supported
Groups / Channels Not Supported
Payments Not Supported
Search / Filter Not Supported
Self-Destructing Messages Supported
Stickers / GIFs Not Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Not Supported
Self-Destructing Messages Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Team Communication Features

Activity / News Feed Supported
Audio Calls Supported
Calendar Management Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Supported
Task Management Not Supported
Video Conferencing Supported

Video Conferencing Features

Electronic Hand Raising Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Supported
Presentation Tools Not Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Not Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported

Web Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Supported
Presentation Tools Not Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Not Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported

Collaboration Features

Brainstorming Not Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Supported
Document Management Supported
Project Management Supported
Real Time Editing Supported
Task Management Supported
Version Control Not Supported
Video Conferencing Supported

Meeting Features

Action Item Tracking Not Supported
Agenda Management Not Supported
Attendee Management Supported
Board Meetings Supported
Committee Meetings Supported
Internal Meetings Supported
Invitation Management Not Supported
Legislative Meetings Supported
Materials Management Supported
Meeting Feedback Supported
Meeting Preparation Tools Supported
Meeting Room Booking Not Supported
Minutes Management Supported
Post-Meeting Tools Not Supported
Scheduling Supported
Travel Management Not Supported
Voting Management Not Supported

Integrations

COMBO Network Supported
Cal ID Supported
Cloud Migrator Supported
Collabora Online Not Supported
Discord Supported
EcholoN Supported
Etherpad Supported
GitHub Supported
GitLab Supported
Google Calendar Supported
Grafana Cloud Supported
Jitsi Supported
Microsoft Teams Supported
Okta Not Supported
Polyhedra Supported
RSS.com Supported
Signal Supported
Slack Supported
Symmetrical Supported
WhatsApp Supported

Integrations

COMBO Network Not Supported
Cal ID Not Supported
Cloud Migrator Not Supported
Collabora Online Supported
Discord Not Supported
EcholoN Not Supported
Etherpad Not Supported
GitHub Not Supported
GitLab Not Supported
Google Calendar Not Supported
Grafana Cloud Not Supported
Jitsi Not Supported
Microsoft Teams Not Supported
Okta Supported
Polyhedra Not Supported
RSS.com Not Supported
Signal Not Supported
Slack Not Supported
Symmetrical Not Supported
WhatsApp Not Supported
Claim Element and update features and information
Claim Element and update features and information
Claim Wire and update features and information
Claim Wire and update features and information