sureDispatch

sureDispatch

Sure Ecosystem
+
+

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About

Electron Apps is hosted field service software for HVAC and plumbing contractors. It brings office dispatch, scheduling, customer and equipment records, estimates, invoicing, maintenance agreements, and a technician mobile app into one service workflow. Dispatchers can assign work using appointment windows, technician skills, job status, and visit history; schedules support recurring maintenance, travel buffers, and labor-hour capacity. Technicians can access job details, record notes and photos, update status, and work offline before syncing. The invoicing tools support flat-rate and time-and-material line items, deposits, estimates, and invoice exports for bookkeeping. The product is designed for small and midsize trade shops, with plans based on team size and multi-location use.

About

A simple, web-based event management application allowing for assignment of events to field technicians, status updating and tracking, invoice creation, cash and payment application, report generation and general data management for day-to-day business activities. Dispatch allows companies to manage their entire dispatch work flow with web and mobile based applications. The web application allows you to receive and enter calls, assign technicians and vehicles to the appropriate jobs, maintain customer profiles and manage invoicing and payments. The free mobile application, available for Android and iOS, enables users to receive assignments, update statuses, take photos, call customers and much more. From vehicle and technician productivity to customer sales, the Dispatch system offers a wide variety of tools including options to include industry specific reports.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

HVAC and plumbing contractors with 4 to 25 technicians

Audience

Event Management software for organizations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$89/month
Shop is $89/month billed annually (up to 8 people) or $109/month month-to-month. Route is $229/month billed annually (up to 20 people) or $269/month month-to-month. Multi-shop pricing is custom for multiple locations or more than 20 people. Annual billing is prepaid; the vendor says it is not a contract.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Electron Apps
Founded: 2011
United States
electronapps.com

Company Information

Sure Ecosystem
Founded: 1997
United States
dispatch.sureecosystem.com

Alternatives

HVAC Office

HVAC Office

Is2 Software

Alternatives

DispatchDirect

DispatchDirect

RangerSST
FieldEdge

FieldEdge

Xplor
FieldOPS

FieldOPS

Mobilogic
MO.S.T.

MO.S.T.

Mobile Software Technology
WolfDispatch

WolfDispatch

WolfByte Software

Categories

HVAC Supported

Categories

Towing Supported
Trucking Supported

Towing Features

Billing & Invoicing Supported
Client Management Supported
Commission Management Supported
Fleet Management Not Supported
Fuel Management Not Supported
Lot Management Supported
Maintenance Management Not Supported
Routing Supported

Trucking Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Driver Management Supported
Driver Settlements Not Supported
Fuel Card Management Not Supported
Fuel Management Not Supported
Load Optimization Not Supported
Maintenance Management Not Supported
Mileage Tracking Not Supported
Quote Management Not Supported
Quotes/Estimates Supported
Recruiting Management Not Supported
Routing Supported
Scheduling Supported
Trip Logs Not Supported
Vehicle Management Supported
Vehicle Tracking Supported

Integrations

No info available.

Integrations

No info available.
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