Electric vs. Iru Comparison


Electric	Iru Iru (formerly Kandji)	+	+
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About Electric is reinventing how businesses manage their IT. Providing real-time IT support to 30,000 users and centralized IT management to over 600 customers, Electric offers companies a 50% reduction in IT spend and standardized security across devices, apps, and networks, whether you're on-site or remote. We have an 100+ person team ready and willing to help with IT support. Once the Electric App is enabled in your Slack workspace or Microsoft Teams tenant, your team will have access to chat with Electric whenever they need help. They'll get a response from a member of our team in 10 minutes or less (our average is 6 minutes). Electric's team of experts is trained to handle a wide range of support needs. From the most basic password reset through device crashes, we've got your team covered.		About Iru (formerly Kandji) is an all-in-one, AI-powered security and compliance platform designed to simplify IT management and strengthen enterprise protection. Built on the Iru Context Model, it unifies identity, endpoint, and compliance into a single intelligent system that understands users, devices, and applications in context. With passwordless workforce identity, advanced endpoint detection, and automated compliance, Iru delivers both security and efficiency without the complexity of multiple tools. Its integrated approach enables IT teams to secure access, prevent threats, and maintain continuous audit readiness—all from one intuitive platform. Trusted by over 5,000 companies including Plaid, Notion, Airbus, and Vercel, Iru transforms how modern businesses manage digital trust. The result is reduced IT workload, improved employee experience, and enterprise-grade protection built for the AI era.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies with 10-500 employees		Audience IT, security, and compliance leaders at modern enterprises seeking a unified AI-driven platform to manage identity, endpoint protection, and compliance automation efficiently and securely
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing Flexible based on your needs Free Version Free Trial		Pricing Custom Pricing. Iru offers you a unique trial process, building a personalized environment for you to test drive the features that matter most to your business. Contact us for a free demo. Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 3.0 / 5 ease 4.0 / 5 features 3.0 / 5 design 3.0 / 5 support 3.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Electric continues to improve and has taken a lot of the day-to-day support tickets- employee requests and tech issues and network problems. I can actually focus on my job vs helping someone who is locked out of their email because they forgot their password the third time this month. Electric fulfills all the requirements that are required in real-time support software. The response time is really less. It has very advanced features like real-time support Electric is great and easy to use remote monitoring software to manage and control every business IT systems and assets. I liked it's remote IT security and service management. It's stable and reliable. - I can slack electric and get a response within minutes- they almost always resolve my issue within an hour. - Super easy to set up and use. Cons They're a growing company so there's sometimes hiccups in service. We had to upgrade to get phone support vs the chat-based. There are no major cons, but I would like to receive updates more frequently. It would be great if it has better alerting system. - Sometimes approvals (from my own team) take a little bit, but not really Electric's fault.		Pros from Real Users Pros Exceptional User Interface: Kandji's interface is a masterpiece of simplicity and functionality. Setting up and managing our devices was a breeze. Even for team members with limited technical expertise, navigating through the platform was intuitive and straightforward. Robust Security Features: We have complete peace of mind knowing that our devices are secure and compliant. Kandji offers a wide range of security features, such as encryption, two-factor authentication, and compliance enforcement, which ensures our sensitive data remains protected. Effortless Deployment and Configuration: With Kandji, deploying and configuring applications, settings, and policies across our fleet of devices is effortless. Its automation capabilities have saved us significant time and effort, allowing us to focus on more strategic tasks. Comprehensive App Management: The app management features of Kandji are top-notch. We can easily distribute, update, and remove applications seamlessly. The ability to manage both native and third-party apps from a single platform has made app deployment a breeze. Outstanding Customer Support: Kandji's support team is one of the best we've encountered. Their response time is rapid, and they always go the extra mile to resolve any issues or questions we have promptly. Kandji talks a good game. Their sales game is on point. They get you in the door with a slick dashboard and promises that everything works well.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Electric Founded: 2016 United States www.electric.ai		Company Information Iru (formerly Kandji) Founded: 2018 United States www.iru.com
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Montra Montra Technologies		Addigy
Atera		DriveStrike
JumpCloud		NinjaOne
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Categories Cloud Management Cloud Security DNS Security Endpoint Protection Help Desk Identity and Access Management (IAM) Identity Management IT Management IT Security IT Service ITSM Mobile Device Management (MDM) Network Management Onboarding Privileged Access Management Remote Support RMM SaaS Management Service Desk		Categories Autonomous Endpoint Management (AEM) Endpoint Detection and Response (EDR) Endpoint Management Endpoint Protection Identity and Access Management (IAM) IT Asset Management IT Management Mobile Device Management (MDM) Mobility Patch Management Process Mapping RMM Security Compliance Single Sign On
IT Management Features Capacity Monitoring Compliance Management Event Logs Hardware Inventory IT Budgeting License Management Patch Management Remote Access Scheduling Software Inventory User Activity Monitoring Mobile Device Management (MDM) Features Automatic Device Recognition Data Management Deployment Management Inventory Management Maintenance Utilities Procurement Management Remote Update / Installation Software Management Synchronization Management Wireless Network Support RMM Features Deployment Management For MSPs IT Asset Management Mobile Access Network Monitoring Patch Management Real-time Alerts Remediation Management Show More Features Cloud Management Features Access Control Billing & Provisioning Capacity Analytics Cost Management Demand Monitoring Multi-Cloud Management Performance Analytics SLA Management Supply Monitoring Workflow Approval IT Security Features Anti Spam Anti Virus Email Attachment Protection Event Tracking Internet Usage Monitoring Intrusion Detection System IP Protection Spyware Removal Two-Factor Authentication Vulnerability Scanning Web Threat Management Web Traffic Reporting IT Service Features Contract Management Incident Management IT Asset Management Knowledge Management Release Management Self Service Portal Service Catalog Service Reporting Ticket Management Remote Support Features Diagnostic Tools File Transfer Live Chat Real-time Chat Remote Control Screen Sharing Session Recording Session Transfer Surveys & Feedback		Endpoint Protection Features Activity Log Antivirus Application Security Behavioral Analytics Device Management Encryption Signature Matching Web Threat Management Whitelisting / Blacklisting IT Management Features Capacity Monitoring Compliance Management Event Logs Hardware Inventory IT Budgeting License Management Patch Management Remote Access Scheduling Software Inventory User Activity Monitoring Mobile Device Management (MDM) Features Automatic Device Recognition Data Management Deployment Management Inventory Management Maintenance Utilities Procurement Management Remote Update / Installation Software Management Synchronization Management Wireless Network Support RMM Features Deployment Management For MSPs IT Asset Management Mobile Access Network Monitoring Patch Management Real-time Alerts Remediation Management Show More Features Endpoint Detection and Response (EDR) Features Behavioral Analytics Blacklisting/Whitelisting Continuous Monitoring Malware/Anomaly Detection Prioritization Remediation Management Root Cause Analysis IT Asset Management Features Asset Tracking Audit Management Compliance Management Configuration Management Contract/License Management Cost Tracking Depreciation Management Inventory Management IT Service Management Maintenance Management Procurement Management Requisition Management Supplier Management Mobility Features App Management Barcode Scanning Compliance Management Content Management Data Collection Data Management File Management Forms Automation Mobile Messaging Remote Access Remote Systems Monitoring Patch Management Features Alerts/Notifications Automatic Approval Automatic Patch Deployment Automatic Scans Compliance Management Custom Patches Dashboard Network Wide Management Patch Prioritization Patch Testing Remote Access/Control Vulnerability Scanning
Integrations Microsoft 365 Okta Slack Axonius Cisco Meraki Compyl EZO AssetSonar JupiterOne LastPass Lojycal Motileo Oomnitza RealCISO Reftab Scrut Automation TanStack Trello User.com Vanta Zoom Show More Integrations View All 25 Integrations		Integrations Microsoft 365 Okta Slack Axonius Cisco Meraki Compyl EZO AssetSonar JupiterOne LastPass Lojycal Motileo Oomnitza RealCISO Reftab Scrut Automation TanStack Trello User.com Vanta Zoom Show More Integrations View All 33 Integrations
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