Segment

Segment

Twilio
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About

Easyence is the only Customer Infastructure dedicated to data-driven retailers. Join 240+ businesses that use Easyence Customer Data Platform and Apps to deliver memorable customer experience. Easyence collects customer events (products, stores, etc.), leverages your current models with smart algorithmes to serve your business, and provides a complete toolkit of applications to your marketing team. Know more about our Saas products • Easyence Data Platform : collect and unify your customers' events across every platform • Easyence Audience App : build audiences and create campaigns, measure your uplift without relying on other teams • Easyence E-Merchandising App : expose the right product to the right customer at right time. • Easyence Attribution App : unify your customer’s touch points across all platforms and channels. • Easyence Insight App: measure and analyze the value generated by omnicanality to understand consumers’ behaviors.

About

Twilio Segment’s Customer Data Platform (CDP) provides companies with the data foundation that they need to put their customers at the heart of every decision. Per IDC, it’s the #1 CDP in worldwide market share four years in a row (2019-2022). Using Twilio Segment, companies can collect, unify and route their customer data into any system where it’s needed to better understand their customers and create seamless, compelling experiences in real-time. Over 25,000 companies use Twilio Segment to make real-time decisions, accelerate growth and deliver world-class customer experiences.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies of all sizes

Audience

Every company that needs a customer data foundation

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$120 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 5.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Intuitive UI & workflows for managing data pipelines. Prebuilt integration with hundreds of apps & platform. Consolidates customer data from diverse sources into unifies profiles.
  • Twilio Segment serves as a powerful customer data platform, allowing businesses to consolidate & manage customer data from various sources, creating unified for enhanced understanding.

Cons

  • The major con about Twilio Segment is its complex pricing plans makes it expensive to use it on a scale.
  • The pricing model may vary based on the usage & businesses need to carefully assess their data processing & storage requirements to manage cost effectively.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Easyence
Founded: 2011
France
www.easyence.com

Company Information

Twilio
Founded: 2011
United States
segment.com

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Categories

Categories

Customer Data Platforms (CDP) Features

Behavioral Analytics Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Supported
Data Matching Supported
GDPR Compliance Supported
Personalization Supported
Predictive Modeling Supported

Data Quality Features

Address Validation Not Supported
Data Deduplication Supported
Data Discovery Supported
Data Profililng Supported
Master Data Management Supported
Match & Merge Supported
Metadata Management Not Supported

Account Based Marketing Features

Analytics Not Supported
Campaign Personalization Supported
Customer Segmentation Supported
Engagement Monitoring Supported
Lead Nurturing Not Supported
Lead Scoring Not Supported
Progress Tracking Not Supported
Prospecting Tools Not Supported
Target Account Identification Supported

Data Management Features

Customer Data Supported
Data Analysis Supported
Data Capture Supported
Data Integration Supported
Data Migration Supported
Data Quality Control Supported
Data Security Supported
Information Governance Supported
Master Data Management Supported
Match & Merge Supported

Master Data Management Features

Data Governance Supported
Data Masking Supported
Data Source Integrations Supported
Hierarchy Management Not Supported
Match & Merge Supported
Metadata Management Not Supported
Multi-Domain Supported
Process Management Supported
Relationship Mapping Supported
Visualization Not Supported

Personalization Features

A/B Testing Not Supported
Abandoned Cart Saver Not Supported
Account Based Marketing Supported
Behavioral Targeting Supported
Campaign Segmentation Supported
Content Analytics Not Supported
Contextual Targeting Supported
Customer Profiles Supported
Experience Management Supported
Recommendation Engine Supported
Website Personalization Supported

Integrations

Astro by Astronomer Not Supported
Churned Not Supported
DataUnlocker Not Supported
Datamorf Not Supported
Delighted Not Supported
Embeddable Not Supported
Flexprice Not Supported
Genway Not Supported
Kertos Not Supported
Ketch Not Supported
Lunchbox Not Supported
Redocly Not Supported
Shaped Not Supported
SiteSpect Not Supported
Trackier Not Supported
Tray.ai Not Supported
Userlist Not Supported
Userpilot Not Supported
Velvet Not Supported
Zluri Not Supported

Integrations

Astro by Astronomer Supported
Churned Supported
DataUnlocker Supported
Datamorf Supported
Delighted Supported
Embeddable Supported
Flexprice Supported
Genway Supported
Kertos Supported
Ketch Supported
Lunchbox Supported
Redocly Supported
Shaped Supported
SiteSpect Supported
Trackier Supported
Tray.ai Supported
Userlist Supported
Userpilot Supported
Velvet Supported
Zluri Supported
Claim Easyence and update features and information
Claim Easyence and update features and information
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