HelpSpot

HelpSpot

UserScape Software
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About

One Drag & Drop Environment, Multiple Targets. Actions connected to App Events make for an ultra fast low code environment development platform. EachScape uses an open component approach. Once you have learned how to develop for one target, say iOS, you know how to develop for all others. Seamlessly generate NATIVE apps. EachScape is unique because it generates true native applications from a drag & drop studio. True iOS and Android native code make a huge difference in speed. EachScape generates HTML5 apps. Add your own HTML, CSS and JavaScript. Access Native OS features like GPS, Camera, Geofences.

About

HelpSpot is a superior customer service software solution designed and developed by UserScape Software. Affordable and customizable, HelpSpo offers a rich set of tools to create custom workflows and manage email better as well as easily view, track, filter, and compare trends and data for enhanced customer service experiences. Key features include email and phone support, effortless reporting, unlimited custom fields, full ticket management, workflows with rules and triggers, fully web-based help desk, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Application development solution for developers

Audience

Used across a wide range of industries, from software companies to manufacturing firms and higher education. Companies lookign to manage their emails better can take advantage of HelpSpot.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 one-time payment
Free Version Supported
Free Trial Supported

Pricing

$599.00/year
Up to 3 Agents - free of charge
Up to 5 Agents - $599
Up to 10 Agents - $999
Up to 25 Agents - $1,999
Up to 50 Agents - $3,999
Up to 75 Agents - $6,999
Up to 100 Agents - $9,999
For more details, visit https://www.helpspot.com/pricing
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

EachScape
Founded: 2009
United States
eachscape.com

Company Information

UserScape Software
Founded: 2005
United States
www.userscape.com

Alternatives

Alternatives

SeamlessDesk

SeamlessDesk

Seamless Desk
HappyFox Chat

HappyFox Chat

HappyFox
MaintScape

MaintScape

GrandRavine Software
ServoDesk

ServoDesk

Simplisys Ltd
KeySCAPE

KeySCAPE

Transoft Solutions

Categories

Categories

Customer Service Supported

Application Development Features

Access Controls/Permissions Supported
Code Assistance Not Supported
Code Refactoring Supported
Collaboration Tools Supported
Compatibility Testing Supported
Data Modeling Supported
Debugging Supported
Deployment Management Supported
Graphical User Interface Not Supported
Mobile Development Not Supported
No-Code Supported
Reporting/Analytics Supported
Software Development Not Supported
Source Control Supported
Testing Management Not Supported
Version Control Not Supported
Web App Development Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Not Supported
Performance Metrics Not Supported
Queue Management Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Integrations

Easyflow Not Supported
Formstack Not Supported
Stackreaction Not Supported
Wufoo Not Supported

Integrations

Easyflow Supported
Formstack Supported
Stackreaction Supported
Wufoo Supported
Claim EachScape and update features and information
Claim EachScape and update features and information
Claim HelpSpot and update features and information
Claim HelpSpot and update features and information