Audience
Used across a wide range of industries, from software companies to manufacturing firms and higher education. Companies lookign to manage their emails better can take advantage of HelpSpot.
About HelpSpot
HelpSpot is a superior customer service software solution designed and developed by UserScape Software. Affordable and customizable, HelpSpo offers a rich set of tools to create custom workflows and manage email better as well as easily view, track, filter, and compare trends and data for enhanced customer service experiences. Key features include email and phone support, effortless reporting, unlimited custom fields, full ticket management, workflows with rules and triggers, fully web-based help desk, and more.
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OneDesk
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SeamlessDesk is an affordable cloud-based help desk software that allows you to reach your companies support goals with intuitive and rich-featured software. Unlike other help desk software, SeamlessDesk does not restrict you with high priced package plans to obtain the features you want or need. We provide you with unlimited access to every feature we have regardless of the package you choose. Simply tell us how many agents you need and that's it. Automation Rules allow you to create fully customizable workflows that will trigger when specific criteria are met, enabling you and your team to stay focused on what’s important. Agents and end-users can generate tickets and requests quickly and easily via the web portal, the self-service portal, email, the mobile application, or social media platforms. Grant self-service portal access to your end-users so that they can search your Knowledge Base, submit tickets, view the status of a current ticket, and more.
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Pricing
Starting Price:
$599.00/year
Pricing Details:
Up to 3 Agents - free of charge
Up to 5 Agents - $599
Up to 10 Agents - $999
Up to 25 Agents - $1,999
Up to 50 Agents - $3,999
Up to 75 Agents - $6,999
Up to 100 Agents - $9,999
For more details, visit https://www.helpspot.com/pricing
Up to 5 Agents - $599
Up to 10 Agents - $999
Up to 25 Agents - $1,999
Up to 50 Agents - $3,999
Up to 75 Agents - $6,999
Up to 100 Agents - $9,999
For more details, visit https://www.helpspot.com/pricing
Free Version:
Free Version available.
Integrations
Company Information
UserScape Software
Founded: 2005
United States
www.userscape.com
Videos and Screen Captures
HelpSpot-Admin
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Product Details
Platforms Supported
Cloud
Windows
Android
iPhone
iPad
Training
Documentation
Webinars
Support
Phone Support
HelpSpot Frequently Asked Questions
HelpSpot Product Features
Customer Service
Alerts / Escalation
Knowledge Base
Queue Management
Self Service Portal
Appointment Management
Call Center Management
Email Management
Live Chat
Performance Metrics
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
