EZLineGoannodev Software
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Irisys Queue ManagementIRISYS
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Related Products
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About
EZLineGo is browser-based queue management software for small businesses including food trucks, pharmacies, salons, clinics, coffee shops and retailers. Staff start a queue and share or print its QR code; customers scan it to take a number and follow their position and estimated wait on a phone, while staff call the next customer in a browser or add walk-ins manually. The registered Free plan includes one queue, one kiosk and up to 200 customers per day. Pro adds multiple queues and kiosks, service windows, analytics, feedback and customer notifications, and includes online appointment booking, phone ordering and HACCP logs. A queue can also be tried without an account for 72 hours in the same browser; a free account saves it for access from another device. Customers do not need a dedicated app or ticket machine.
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About
Shoppers hate to queue. Extensive research proves that queuing at the checkout is the number one cause of customer dissatisfaction in retailing. Conversely, short queues – and critically, the expectation of short checkout queues – are key ways to build customer loyalty and encourage spending. Queue management is about making the most effective use of checkout and customer service staff to improve customer satisfaction and profitability. With competition from online retail only increasing, it is vital that bricks and mortar grocers offer the very best in-store experience possible. Our experience of operating queue management systems in thousands of supermarkets all over the world has shown that reducing the waiting times for customers at checkout can have a number of other positive effects on the business. When customers know that they are going to be served quickly and easily; they are more inclined to visit a store in the first place and more likely to spend time browsing items.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Small shops, food trucks, salons, clinics and service counters managing walk-in queues and appointments.
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Audience
Businesses looking for a software solution to improve checkout processes and customer satisfaction
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$0
Free account: €0/month, one queue, one kiosk and up to 200 customers per day. Pro: €15/month, €36 every three months, or €108/year (€9/month when billed annually). Pro includes a 30-day free trial, then reverts to Free unless you subscribe. A no-signup queue is free for 72 hours in the same browser.
Free Version
Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company Informationannodev Software
Hungary
www.ezlinego.com/en/queue-management
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Company InformationIRISYS
Founded: 1996
United Kingdom
www.irisys.net/queue-management
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Cohesion
Not Supported
Google Business Profile
Supported
ICONICS' Intelligent Building Software (IBSS)
Not Supported
Synergy eCase
Not Supported
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Integrations
Cohesion
Supported
Google Business Profile
Not Supported
ICONICS' Intelligent Building Software (IBSS)
Supported
Synergy eCase
Supported
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