EZLineGo

EZLineGo

annodev Software
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About

EZLineGo is browser-based queue management software for small businesses including food trucks, pharmacies, salons, clinics, coffee shops and retailers. Staff start a queue and share or print its QR code; customers scan it to take a number and follow their position and estimated wait on a phone, while staff call the next customer in a browser or add walk-ins manually. The registered Free plan includes one queue, one kiosk and up to 200 customers per day. Pro adds multiple queues and kiosks, service windows, analytics, feedback and customer notifications, and includes online appointment booking, phone ordering and HACCP logs. A queue can also be tried without an account for 72 hours in the same browser; a free account saves it for access from another device. Customers do not need a dedicated app or ticket machine.

About

Shoppers hate to queue. Extensive research proves that queuing at the checkout is the number one cause of customer dissatisfaction in retailing. Conversely, short queues – and critically, the expectation of short checkout queues – are key ways to build customer loyalty and encourage spending. Queue management is about making the most effective use of checkout and customer service staff to improve customer satisfaction and profitability. With competition from online retail only increasing, it is vital that bricks and mortar grocers offer the very best in-store experience possible. Our experience of operating queue management systems in thousands of supermarkets all over the world has shown that reducing the waiting times for customers at checkout can have a number of other positive effects on the business. When customers know that they are going to be served quickly and easily; they are more inclined to visit a store in the first place and more likely to spend time browsing items.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small shops, food trucks, salons, clinics and service counters managing walk-in queues and appointments.

Audience

Businesses looking for a software solution to improve checkout processes and customer satisfaction

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0
Free account: €0/month, one queue, one kiosk and up to 200 customers per day. Pro: €15/month, €36 every three months, or €108/year (€9/month when billed annually). Pro includes a 30-day free trial, then reverts to Free unless you subscribe. A no-signup queue is free for 72 hours in the same browser.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

annodev Software
Hungary
www.ezlinego.com/en/queue-management

Company Information

IRISYS
Founded: 1996
United Kingdom
www.irisys.net/queue-management

Alternatives

Alternatives

NextUp Walk-in

NextUp Walk-in

NextUp LLC
Jonot

Jonot

Jonot Oy
ScanQueue

ScanQueue

Tugadot Pty Ltd

Categories

Queue Management Supported

Categories

Queue Management Supported

Integrations

Cohesion Not Supported
Google Business Profile Supported
ICONICS' Intelligent Building Software (IBSS) Not Supported
Synergy eCase Not Supported

Integrations

Cohesion Supported
Google Business Profile Not Supported
ICONICS' Intelligent Building Software (IBSS) Supported
Synergy eCase Supported
Claim EZLineGo and update features and information
Claim EZLineGo and update features and information
Claim Irisys Queue Management and update features and information
Claim Irisys Queue Management and update features and information