EMP Intake

EMP Intake

Falcrex Systems
Resolve Enterprise

Resolve Enterprise

Resolve Software Group
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About

EMP Intake is a Windows desktop workspace for post-incident investigations and organizing evidence files collected elsewhere. Investigators create case records for evidence, people, vehicles, places, assets, notes and findings, then link records to supporting files. The software imports copies, preserves source originals, calculates SHA-256 hashes at intake and logs case actions. Depending on edition, teams can manage chain-of-custody records, build incident maps and heat maps, reconstruct timelines, analyze links among case entities, and export case packages with an audit log and SHA-256 manifest. Recipients can verify exported files without EMP Intake installed. Cases remain on the user's Windows machine; EMP Intake is not a live-surveillance system or a device-extraction tool. It serves corporate security, loss prevention, campus safety, healthcare security and investigative teams handling post-incident reviews.

About

Transform your case and complaint management with Resolve Enterprise. Our software is a highly flexible solution for managing your business processes, from simple incidents or complaints, to complex and extensive cases and investigations. Resolve Enterprise lets you track and search every case or complaint interaction with easy to use dashboards and reporting. Resolve Enterprise will help you manage a case or complaint through the full life cycle. From logging the case, allocating tasks, managing deadlines, sending updates and correspondence, and managing documents, all the way through to resolution, reporting, and analysis.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Corporate security, loss prevention, campus safety, healthcare security and investigative teams organizing post-incident case files.

Audience

Companies that need a complaint and investigation management system

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$29
An eligible 14-day trial is available with no payment card required.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • There is so much to admire about Resolve DCM. First, deployment was easy and the software has been very effective. Integration, customization and managing Resolve DCM is easy.

Cons

  • No issues with Resolve DCM. It is a perfect solution for business as a DCM.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Falcrex Systems
Founded: 2026
Canada
empintake.com

Company Information

Resolve Software Group
Australia
www.resolvesoftware.com.au

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Rocket

Rocket

Digital DNA Technologies

Categories

Categories

Investigation Management Features

Contact Management Supported
Data Management Supported
Incident Management Not Supported
Reporting & Statistics Supported
Subject Profiles Not Supported

Integrations

No info available.

Integrations

No info available.
Claim EMP Intake and update features and information
Claim EMP Intake and update features and information
Claim Resolve Enterprise and update features and information
Claim Resolve Enterprise and update features and information