EBER Listen360

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EBER:

About

Bring your loyalty strategy to life and grow long-term customer relationships, increase revenue, and strengthen your brand. Our comprehensive platform empowers you to run a loyalty program like many major brands. We can get you started in days, not months. Bring your customer with more than just a loyalty experience. Our listen, feedback, referral, gamification solutions enable you to do more. Never miss an opportunity to connect with people when it matters, engage with them with targeted campaign messages with automation built-in. Our Consumer-focused CRM gives you a 360-degree view of Customer Profiles, Spending & Beyond. Your team can take advantage and deliver best customer service possible. Sell Gift Card with cash value. A model used by many brands to not only create revenue but also let customers promote your brand by gifting to someone they know.
Listen360:

About

Listen360 provides you with the insights you need to make smarter business decisions, and determine which aspects of your customer experience to improve and which will have the biggest impact on your business. With real-time detractor alerts and nightly email summaries, Listen360 helps you listen closely, respond quickly, and cultivate the kind of loyalty that results in personal recommendations from your happy customers. Rather than trying to assess loyalty after a single transaction, Listen360 measures customer sentiment over time to ensure that you are consistently delivering a customer experience that secures loyalty – alongside profit – for the long haul. Easy to implement and use at every location and level within an organization, the Listen360 customer engagement software platform has delivered more than 28 million customer insights to more than 40,000 businesses around the globe.
EBER:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Listen360:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
EBER:

Audience

Companies looking for a loyalty marketing platform
Listen360:

Audience

Businesses searching for a solution to increase reviews and recommendations
EBER:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Listen360:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
EBER:

API

Offers API Not Supported
Listen360:

API

Offers API Not Supported
EBER:

Screenshots and Videos

Listen360:

Screenshots and Videos

EBER:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Listen360:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
EBER:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Listen360:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
EBER:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Listen360:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
EBER:

Company Information

EBER
Founded: 2015
Singapore
eber.co
Listen360:

Company Information

Listen360
United States
www.listen360.com
EBER:

Alternatives

Kaizen Loyalty Platform

Kaizen Loyalty Platform

Kaizen Loyalty
5.0 out of 5 stars
Listen360:

Alternatives

EBER:
Listen360:
EBER:
Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC
5.0 out of 5 stars
Listen360:
EBER:
Listen360:
SurveySparrow

SurveySparrow

4.3 out of 5 stars
EBER:
Reward-It

Reward-It

4.0 out of 5 stars
Listen360:
EBER:

Categories

Customer Loyalty Supported
Listen360:

Categories

NPS Supported
EBER:

Customer Loyalty Features

Corporate Memberships Supported
CRM Not Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported
Listen360:

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported
EBER:

Integrations

Blotout Not Supported
Compete Club Management Not Supported
Hapi Supported
Meltano Not Supported
Procare Not Supported
Listen360:

Integrations

Blotout Supported
Compete Club Management Supported
Hapi Not Supported
Meltano Supported
Procare Supported
EBER:
Claim EBER and update features and information
Claim EBER and update features and information
Listen360:
Claim Listen360 and update features and information
Claim Listen360 and update features and information