PRSONAS™ Digital Experience PlatformPRSONAS by nuMedia Innovations
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Related Products
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About
Dropcountr delivers simple but powerful water analytics and customer engagement software which is compatible with all meters, regardless of manufacturer or read interval. Utilities use Dropcountr CLEAR to better understand customer behavior, address indoor/outdoor water efficiency budgets, respond to service requests and engage with customers cost-effectively using modern communication channels. Homeowners use Dropcountr HOME as a customer portal to better understand and manage personal water use, compare usage to their neighbors, reach goals, and access valuable rebates and utility announcements. Cloud-based data analytics and customer engagement. Dropcountr translates data generated by water meters into actionable information for utility staff and their customers. Connect with your customers on the technology they prefer. Reduce your customer service call volume. Automate alerts and transition to digital communications. Meet customer expectations and increase satisfaction.
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About
PRSONAS™ is a custom digital workforce that improves your staff's productivity while maintaining an engaging human-like user experience for your customers. PRSONAS™ uses natural expressions and conversation in almost any language including American Sign Language. Let our experts help you create a custom character that will be your perfect brand ambassador. Your human staff members are free to handle higher-value tasks, and leave the mundane, repetitive tasks to PRSONAS™. We simply integrate an engaging personality with your existing software solutions allowing you to provide the highest level of customer engagement while reducing your operating and onboarding costs. That is the power of the PRSONAS™ personality.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations looking for a customer-focused water utilities solution to gain visibility, transparency and customers satisfaction
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Audience
Companies that want a unique, one-of-a-kind customer experience specifically created to be your brand ambassador.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
Varies
Pricing varies
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationDropcountr
Founded: 2013
United States
www.dropcountr.com
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Company InformationPRSONAS by nuMedia Innovations
Founded: 1999
United States
www.prsonas.com
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Alternatives |
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Categories |
Categories |
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Customer Engagement Features
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Visitor Management Features
Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List
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Integrations
Itron Enterprise Meter Data Management
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