Heap

Heap

Contentsquare
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About

Robust, ready, and built specifically to meet the needs of Amazon suppliers, we empower brands to quickly scale growth while improving ROI and operational efficiency. Operational efficiency lets you hit your campaign targets with less work and in less time. Downstream's machine learning engine automatically optimizes your campaigns based on metrics that matter, providing the flexibility to select your KPIs while letting our systems take the wheel. Understand the entire channel, not just each campaign. Shelf Intelligence lets you track your positioning in the market, gain insight into the competitive landscape, and see trends in search activity. Our recommendation engine serves up intelligent campaign adjustments to maximize your channel efforts.

About

Heap is a comprehensive digital insights platform that provides businesses with a complete understanding of their customers’ journeys. By automatically capturing all user interactions across web and mobile platforms, Heap offers actionable insights to optimize conversion, retention, and user experience. The platform uses advanced data science to identify moments of friction and opportunity, allowing businesses to make data-driven decisions quickly. With powerful tools like session replay, heatmaps, and AI-powered insights, Heap enables businesses to understand and improve user behavior at every touchpoint.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Amazon sellers

Audience

Businesses and product teams seeking to optimize customer journeys, improve conversions, and gain deeper insights into user behavior through data-driven analytics

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$500.00/year
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 3.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I enjoy Heap's ability to constantly and closely track traffic within our websites and the behavior of the users visiting them. Heap provides very useful, easy to understand and analyze data to identify and correct potential flaws or track modules that can be improved within our web pages.

Cons

  • The learning cave of this software is steep, and its configuration is not the easiest. However, it has excellent tutorials and an exceptional technical support team.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Downstream
Founded: 2017
United States
www.downstreamimpact.com

Company Information

Contentsquare
Founded: 2012
France
www.heap.io

Alternatives

Alternatives

XPLN Suite

XPLN Suite

XPLN GmbH
Visitorkit

Visitorkit

Khabin LLC

Categories

Categories

Business Intelligence Features

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Data Visualization Features

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Reporting Features

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Web Analytics Features

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Integrations

5X
Aleph
Amazon
Amazon Ads
Appbrew
Appcues
Dopt
Ethyca
Guideflow
HelpBar
Ikigai
Ketch
Prelay
Product Fruits
Rippling
Shift
Singer
Startdeliver
Tapcart
Userpilot

Integrations

5X
Aleph
Amazon
Amazon Ads
Appbrew
Appcues
Dopt
Ethyca
Guideflow
HelpBar
Ikigai
Ketch
Prelay
Product Fruits
Rippling
Shift
Singer
Startdeliver
Tapcart
Userpilot
Claim Downstream and update features and information
Claim Downstream and update features and information
Claim Heap and update features and information
Claim Heap and update features and information