Dovetail

Dovetail

Dovetail Research
UserZoom

UserZoom

UserTesting
+
+

Related Products

  • SurveySparrow
    3,065 Ratings
    Visit Website
  • Sogolytics
    868 Ratings
    Visit Website
  • Bright Data
    1,404 Ratings
    Visit Website
  • NetNut
    579 Ratings
    Visit Website
  • Zendesk
    7,954 Ratings
    Visit Website
  • Harmoni
    16 Ratings
    Visit Website
  • Kevel
    96 Ratings
    Visit Website
  • Motivosity
    4,706 Ratings
    Visit Website
  • SurveyLegend
    1,882 Ratings
    Visit Website
  • deskbird
    404 Ratings
    Visit Website

About

Dovetail is an AI-native customer intelligence platform that transforms customer conversations, documents, and surveys into actionable insights to drive better product decisions. It automatically analyzes call transcripts, survey responses, support tickets, and feedback to deliver fast, accurate reports that empower teams across product, marketing, sales, and customer experience. With integrations into Slack, Microsoft Teams, and popular tools like Notion and Zapier, Dovetail brings the voice of the customer directly to where teams work. The platform supports recruiting verified consumers and professionals for research, making customer feedback collection efficient and scalable. Trusted by Fortune 500 companies like Amazon, Deloitte, and Atlassian, Dovetail helps build a culture of customer-centricity through continuous insight sharing. Its AI-powered features reduce manual workload and accelerate understanding of user needs.

About

UserZoom (now part of UserTesting), empowers Design, Research, Product, and Marketing teams to create digital experiences their customers love. Whether you need to inform quick design iterations or democratize UX research across global teams, UserZoom’s products and services can help you quickly get the insights you need to make more confident decisions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Product managers, UX researchers, marketers, and customer experience teams at enterprises seeking an AI-powered platform to centralize, analyze, and act on customer feedback for faster, better product decisions

Audience

UX, design, and product teams looking for a user research and UX testing solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$29/user/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Dovetail Research
Founded: 2017
Australia
dovetail.com

Company Information

UserTesting
Founded: 2007
United States
www.usertesting.com/platform/userzoom

Alternatives

Alternatives

Categories

Categories

UX Features

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Qualitative Data Analysis Features

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Integrations

AccessOwl
Airtable
Asana
Dropbox
Feefo
Freshdesk
Gmail
Google Analytics
Google Forms
Intercom
Jira
Microsoft OneNote
Microsoft Teams
Rally
Slack
Stackreaction
SurveyMonkey
Trello
Zapier
Zendesk

Integrations

AccessOwl
Airtable
Asana
Dropbox
Feefo
Freshdesk
Gmail
Google Analytics
Google Forms
Intercom
Jira
Microsoft OneNote
Microsoft Teams
Rally
Slack
Stackreaction
SurveyMonkey
Trello
Zapier
Zendesk
Claim Dovetail and update features and information
Claim Dovetail and update features and information
Claim UserZoom and update features and information
Claim UserZoom and update features and information