Dovetail Software vs. Workvivo Comparison


Dovetail Software	Workvivo Zoom Communications	+	+
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		Related Products Axero Your organization is unique, so shouldn't your intranet be, too? Axero streamlines knowledge, communication, and collaboration in one digital hub tailored to how your teams actually work. Combining the speed of an out-of-the-box solution with the flexibility of a custom platform, you get a digital headquarters that feels 100% you. Maximize ROI through Customization: Configure workflows, structure, and design to match your specific organizational goals. Preserve IT Resources: Achieve granular control with the in-house experience without distracting your IT team from core projects. Hyper-Relevant Communication: From AI tools to role-based permissions, ensure employees only see the info they need to succeed. Seamless Integration: Connect your existing ecosystem with 500+ REST APIs and integrate with the tools you use today. Not one Axero intranet is the same and that's because every workplace is different. Increase productivity and efficiency with an intranet that works for you! 219 Ratings Visit Website Haystack Haystack is a modern, easy-to-use intranet that connects everyone in your organization to the people, information, and resources they need to thrive. Automated multi-channel delivery ensures your most important messages cut through the noise and reach everyone at the right place and the right time. No-code customization and a modular design make it easy to keep key resources, knowledge, and organizational culture in the spotlight. Smart, integrated search empowers employees to spend less time searching for information, and more time making progress toward goals. A dynamic company directory and rich employee profiles make colleagues across the world feel like they’re right across the hall. With customizable iOS and Android mobile apps, Slack and Microsoft Teams integrations, and an intuitive design employees love, Haystack brings an outstanding digital employee experience to your entire workforce, no matter where their work takes them. 292 Ratings Visit Website ThriveSparrow ThriveSparrow is an employee experience platform tailored for HR professionals. ThriveSparrow seeks to transform the workplace into a thriving ecosystem where employee experience meets organizational growth. What sets ThriveSparrow apart is its seamless combination of user experience, actionable insights, and holistic employee engagement features. At the heart of ThriveSparrow is the engagement surveys module, offering a wide range of customizable surveys, including wellness and pulse surveys. These tools allow HR professionals to monitor engagement and satisfaction of their workforce effectively. Its peer recognition module, Kudos which is far more than just a platform for employee recognition; is an integrated system that correlates with performance metrics, offering a 360-degree view of each employee's contributions. Another standout feature is the actionable analytics dashboard and org-wide employee engagement score heatmap. 43 Ratings Visit Website Sogolytics Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization. Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize the results immediately. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time. Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform. 869 Ratings Visit Website WorkTango WorkTango is an innovative Employee Experience platform designed to assist organizations in enhancing employee engagement, improving retention rates, and boosting overall performance while simultaneously reducing operational costs. This platform offers a comprehensive suite of tools, including Employee Surveys and Recognition & Rewards software, aimed at fostering a positive workplace culture and empowering employees. The platform serves a diverse target audience, including HR professionals, team leaders, and organizational executives who are keen on cultivating an engaging work environment. WorkTango is particularly beneficial for organizations looking to gather actionable insights from their workforce through surveys, as well as those aiming to recognize and reward employee achievements effectively. By addressing these critical areas, WorkTango helps organizations create a workplace where employees feel valued and motivated. 1,554 Ratings Visit Website Zendesk Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide. 8,478 Ratings Visit Website Paylocity Paylocity delivers the most innovative technology bringing HR, payroll, and IT together in one modern, easy-to-use platform to empower teams, simplify processes, and deliver real results. The platform enables businesses to manage payroll, benefits, employee engagement, and other core HR functions while also managing non-payroll spend, including expenses, account payable, corporate cards, procurement, and headcount planning. Paylocity's integrated platform includes mobile access, workflow automation, seamless third-party integrations, and real-time insights that help businesses manage employees and business operations more effectively. Paylocity also provides dedicated customer support, implementation services, and scalable solutions designed to meet the needs of growing businesses and enterprise organizations. 8,260 Ratings Visit Website MyHub Intranet Software MyHub is a revolutionary cloud-based intranet solution that provides business various manuals and tools to streamline workflow. Built to be mobile, MyHub offers users the ability to connect and collaborate with entire teams or just a couple of members. With a combo of in-app options to have email, social media, and the tools needed to be efficient, projects move smoother through any processes you design. Admins can give their users the ability to Manage Content, a Discussion Board, File-Cloud-Sharing, and more. 66 Ratings Visit Website Universal Knowledge Universal Knowledge by KPSOL is a SaaS Knowledge Management System that helps organizations capture, manage, and share trusted knowledge from a single source of truth. It combines powerful enterprise search, intuitive content authoring, collaborative workflows, and analytics to ensure employees and customer-facing teams can quickly find accurate, up-to-date information. In the age of AI, Knowledge Management is more important than ever. AI is only as effective as the quality of the knowledge it can access. Universal Knowledge provides the trusted, governed content needed to power reliable AI search, assistants and automation while reducing misinformation and improving compliance. Available as a standalone platform or integrated via comprehensive APIs, Universal Knowledge improves productivity, enhances customer experiences, and reduces operational costs. SaaS deployments are in the region customers choose, to maintain data sovereignty. 16 Ratings Visit Website Connecteam Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management. With Connecteam you can manage every aspect of your business on the go, no workstation needed. Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports. Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed. Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price. 10,756 Ratings Visit Website
About Dovetail Software provides an HR Service Delivery Experience that includes HR Case Management, Employee Portal, HR Knowledge Management and Reporting & Analytics that enables HR to achieve excellence in HR Service Delivery and meets the needs of a modern HR team. These needs include enhancing the Employee Experience and improving HR Experience of delivering HR services. Founded in 1996 as a CRM (Customer Relationship Management) company based in Austin, Texas, Dovetail Software started life focusing on the Customer Service and Support market offering and implementing products to large scale enterprise organizations. In 2008 we shifted focus and created products for global workforces, specifically HR Service Delivery, with our current product lineup - Employee Portal, HR Case Management , HR Knowledge Management and Reporting & Analytics.	About Workvivo is an AI-powered employee experience platform developed by Zoom that helps organizations manage internal communications, employee engagement, workplace collaboration, and company knowledge. Its Workvivo HQ platform combines a modern social intranet, company news feeds, team messaging, employee recognition, and knowledge management within a centralized digital workplace. AI-powered features include enterprise search, automated content creation, personalized updates, employee sentiment analysis, and autonomous workflow assistance. Organizations can use Workvivo to publish announcements, host livestreams, conduct employee surveys, recognize achievements, and manage onboarding and training programs. Its mobile-first design connects office employees, remote workers, and frontline staff through personalized content, notifications, and collaboration tools. Workvivo integrates with Zoom, Microsoft 365, Google Workspace, Workday, and other enterprise applications.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies of all sizes	Audience Human resources teams, internal communications professionals, employee engagement managers, people operations leaders, IT administrators, executives, frontline workforce managers, and organizations seeking AI-powered employee communications, social intranet software, workplace collaboration, employee recognition, and workforce engagement analytics
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing PEPY Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros The platform gives our HR team real control of case management and knowledge. The workflow engine is flexible and easy for the team to maintain. Reporting is clear and useful. The employee experience is clean and fast. Support has been outstanding every time we have needed them. Cons Nothing material. Any items we raised were resolved quickly and usually added to the product in later releases.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Dovetail Software Founded: 1995 United States www.dovetailsoftware.com	Company Information Zoom Communications Founded: 2011 United States www.workvivo.com
Alternatives HR Acuity	Alternatives Axero Axero Solutions
MangoApps	Haystack
Axero Axero Solutions	Blink
Leena AI	Unily
Unily View All	Omnia Intranet View All
Categories Employee Engagement Supported Employee Experience Supported HR Case Management Supported Human Resources Supported Knowledge Management Supported Portal Supported	Categories Digital Workplace Supported Employee Communication Tools Supported Employee Engagement Supported Employee Experience Supported Frontline Worker Communication Supported Internal Communications Supported Intranet Supported Patient Portal Supported Remote Work Supported Team Communication Supported
Show More Features Human Resources Features 360 Degree Feedback Supported Applicant Tracking Not Supported Attendance Management Not Supported Benefits Management Not Supported Career Development Planning Not Supported Compensation Management Not Supported Compliance Management Not Supported Employee Database Not Supported Employee Lifecycle Management Not Supported Onboarding Not Supported Payroll Management Not Supported Performance Management Supported Recruiting Management Not Supported Self Service Portal Supported Succession Planning Not Supported Time & Attendance Management Not Supported Time Off Management Not Supported Timesheets Not Supported Training Management Not Supported Knowledge Management Features Artificial Intelligence (AI) Not Supported Cataloging / Categorization Supported Collaboration Not Supported Content Management Supported Decision Tree Supported Discussion Boards Not Supported Full Text Search Supported Knowledge Base Management Supported Self Service Portal Supported Portal Features Chat Supported Collaboration Supported Content Management Supported Document Management Not Supported File Sharing Supported Search Supported	Employee Engagement Features Benchmarking Supported Cultural Alignment Not Supported Employee Awards Not Supported Employee Guides Not Supported Employee Recognition Supported Feedback Management Supported Goal Management Supported Health & Wellness Programs Not Supported Performance Management Not Supported Pulse Surveys Supported Show More Features Employee Communication Tools Features Activity / News Feed Supported Audio / Video Conferencing Not Supported Blogs Supported Chat / Messaging Not Supported Employee Directory Supported Event Calendar Supported File Sharing Supported Knowledge Management Supported Newsletter Management Not Supported Surveys & Feedback Supported Internal Communications Features App Integration Not Supported Blogs Supported Chat/Messaging Not Supported Email Management Not Supported Employee Directory Supported Event Calendar Not Supported Newsletter Management Not Supported Photo Gallery Supported Social Sharing Not Supported Survey Management Supported Telephony Not Supported Video Chat Not Supported Voice Chat Not Supported Remote Work Features Collaboration Supported Credential Management Not Supported Electronic Signature Not Supported Employee Monitoring Supported Live Chat Supported Meeting Management Not Supported Project Management Not Supported Remote Access Supported Remote Support Not Supported Screen Sharing Not Supported Softphone Not Supported Task Management Not Supported Time Zone Tracking Not Supported Video Chat Supported Web Conferencing Supported
Integrations Basecamp Supported Clickatell Supported Google Workspace Not Supported Microsoft 365 Not Supported Microsoft Outlook Supported Microsoft SharePoint Not Supported Microsoft Teams Not Supported SAP Access Control Supported Slack Not Supported TELUS Digital Not Supported Twilio Supported Willis Towers Watson HR Portal Software Supported Workday Extend Supported Workday HCM Not Supported Workshop Not Supported X (Twitter) Supported XpertHR Supported Zive Not Supported Zoom Not Supported Zoom Workplace Not Supported Show More Integrations View All 10 Integrations	Integrations Basecamp Not Supported Clickatell Not Supported Google Workspace Supported Microsoft 365 Supported Microsoft Outlook Not Supported Microsoft SharePoint Supported Microsoft Teams Supported SAP Access Control Not Supported Slack Supported TELUS Digital Supported Twilio Not Supported Willis Towers Watson HR Portal Software Not Supported Workday Extend Not Supported Workday HCM Supported Workshop Supported X (Twitter) Not Supported XpertHR Not Supported Zive Supported Zoom Supported Zoom Workplace Supported Show More Integrations View All 11 Integrations
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