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About

Domotz is an IT Infrastructure Monitoring and Management Software on a mission to provide all service providers, MSPs, integrators, and enterprises with affordable network monitoring software that enables you to work smarter, build customer loyalty, and solve problems faster than ever. Domotz enables the complete solution to cost-effectively manage and monitor your customers’ networks with a plug-and-play setup, a friendly UX, and a comprehensive feature set accessible from any desktop browser or mobile device. Monitor any network and IT infrastructure with our powerful, affordable, user-friendly network monitoring software. All the features you need to manage and monitor your IT infrastructure proactively.

About

N‑able N-sight RMM® is a cloud-based IT solution that makes it easy for MSPs to deliver valuable technology services within hours, not weeks or months. Clear graphical dashboards place alerts front and center so you can focus on what needs you most. Built-in remote access and security features help you support and protect from day one. And when you’re ready, grow your business with additional security layers and add-ons services to expand your offering. N‑able N-sight RMM features include remote access, network path visualization, automated monitoring and maintenance, prescriptive data analytics, data-breach risk intelligence, and more. N‑able N-sight RMM is also available for download as Android and iOS mobile apps to allow users to manage issues anywhere.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

MSPs, IT Teams, System Integrators, Security Professionals

Audience

IT professionals

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Domotz provides flexible pricing options for MSPs, Integrators, and IT Departments. Whether overseeing a small setup or a complex infrastructure, our robust features enable IT teams to monitor anything from anywhere.

Get in touch with Sales to know more.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.9 / 5
design 4.9 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.4 / 5
ease 4.6 / 5
features 4.4 / 5
design 4.4 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Domotz excels in onboarding. You can go from installation to full network scan within minutes. The agent can be deployed on various platforms (Windows, Linux, Raspberry Pi, NAS devices), and its plug-and-play nature means minimal configuration is required. 2. Clean UI: The user interface is modern, uncluttered, and responsive. Navigation is straightforward, with well-labeled menus and real-time dashboards. Devices are auto-discovered and categorized neatly, making it easy to locate and manage endpoints. 3. Mobile Access: Domotz's mobile app (iOS and Android) mirrors the web interface’s usability. You can perform essential tasks like rebooting devices, checking performance, or receiving alerts from anywhere, making remote management seamless.
  • Incredible product, device simple to install, One place to see all my managed systems, Used daily for monitoring, deployed in seconds, customer service response was faster than expected and answer was actually understandable. Thanks again Domotz!
  • As an MSP we utilize Domotz to discover and monitor customer infrastructure. Domotz has made it so easy to do this for us. We have a quick deployment that saves us and our customers cost, while providing integration for alerts, ticketing, and monitoring tools. They value their partners and are always willing to engage. We monitor Meraki and Unifi networks, switches, firewalls, access points, integrating these monitors into tickets in Autotask.
  • The simplest implementation I've seen. User-friendly and intuitive interface. Excellent functionality for network monitoring and control. The best support I've worked with
  • 1. **Real-Time Monitoring:** Continuous live data scanning facilitates informed, timely decisions. 2. **Remote Monitoring:** Robust capability to manage client networks from afar, crucial in modern network management. 3. **Intuitive User Interface:** Seamless navigation and configuration, contrasting with clunky interfaces of some other tools. 4. **VPN on Demand:** Secure, on-demand access to client networks, demonstrating a clear understanding of network engineers' security needs. 5. **IoT Integration:** Efficient management and integration of IoT devices, a significant edge over many platforms. 6. **Ease of Deployment:** Straightforward deployment process, unlike the cumbersome setups in platforms like Zabbix. 7. **Flexible Administration:** A range of administration features for managing various network scenarios, streamlining workflow. 8. **Competitive Pricing:** Cost-effective pricing model providing great value, especially given the rich feature set. 9. **Regular Updates & Future-Proofing:** Continuous updates and innovative feature additions to stay relevant in the evolving network technology landscape. 10. **Strong Security Features:** Secure access and strong data encryption standards, instilling confidence in the platform's security posture.

Cons

  • There are some simple features that should be implemented already , such as devices grouped by or TAG According the customer service these features will be deployed in September
  • I wish I started using this product sooner in my workplace.
  • When we had setup issues, the team was able to connect with us and resolve any issues.
  • All is fine. I can't even minimally note anything.
  • 1. **Learning Curve:** The learning curve associated with Domotz is reflective of the platform's extensive suite of features. As users familiarize themselves with the system, they unlock a powerful and comprehensive network monitoring experience. 2. **Pricing:** Although the pricing may appear on the higher side initially, it's a worthy investment considering the robust monitoring capabilities and a wide array of features Domotz offers, delivering significant value for network engineers. 3. **Community Size:** The community, although growing, isn’t as extensive as some established competitors. This growth signifies a rising adoption and appreciation within the industry, showcasing the platform's emerging prominence in network monitoring solutions.

Pros & Cons from Real Users

Pros

  • * Multiple features available in on pane of glass interface * Useful remote access (GUI, CMD and PowerShell)
  • N‑able RMM offers wide support for remote monitoring in IT. It makes remote monitoring and risk intelligence a breeze to monitor. 24x7 uptime makes it a reliable solution. The flexible monitoring dashboard gives a good amount of data on one screen.
  • The ability to monitor in-depth performance from remote is great. It helped us to monitor risk alert and also allows us to backup and restore from anywhere. The alert on any critical security issues is the best we liked about N‑able RMM.
  • Best Remote Monitoring tool to manage IT structures and functions. Help you make a fast analysis. Network device monitoring, to manage firewalls. Useful reports.
  • N‑able RMM tool is available on multi-platform. It gives you the power to monitor security, working capacity and real-time analytics. It updates you about safety problems and server status.

Cons

  • * Very dated interface * Poor integration with included features i.e. installation is easy but manual removal is required for almost EVERY integrated feature, this leads to unfair billing for uninstalled devices * Pushy up-sales
  • Nothing so far had a great experience from this tool.
  • There is a learning curve. The dashboard needs customization.
  • No cons ever faced. I will update if I have any in future.
  • It offers great remote monitoring features. To manage network and security.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Domotz
Founded: 2015
United States
www.domotz.com

Company Information

N-able
Founded: 2014
United States
www.n-able.com/products/rmm

Alternatives

Auvik

Auvik

Auvik Networks

Alternatives

Paessler PRTG

Paessler PRTG

Paessler GmbH
NMIS

NMIS

FirstWave

Categories

IT Documentation Supported
IT Management Supported
IT Security Supported
MSP Supported
Network Management Supported
Network Mapping Supported
Network Monitoring Supported
RMM Supported

Categories

ITSM Supported
MSP Supported
Network Monitoring Supported
Network Security Supported
Patch Management Supported
RMM Supported
Server Management Supported
System Monitoring Supported

MSP Features

Backup Management Supported
Billing & Invoicing Not Supported
CRM Not Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Supported
Patch Management Not Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Not Supported

Network Troubleshooting Features

Alerts / Escalation Supported
Bandwidth Troubleshooting Supported
Change Management Not Supported
Configuration Management Supported
Connectivity Management Supported
Data Visualization Supported
Historical Audit Supported
Mobile Network Troubleshooting Supported
Network Analysis Supported
Network Monitoring Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Supported

IT Asset Management Features

Asset Tracking Not Supported
Audit Management Not Supported
Compliance Management Not Supported
Configuration Management Supported
Contract/License Management Not Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Not Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Not Supported
Remote Access Supported
Scheduling Not Supported
Software Inventory Not Supported
User Activity Monitoring Supported

IT Security Features

Anti Spam Not Supported
Anti Virus Not Supported
Email Attachment Protection Not Supported
Event Tracking Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Supported
IP Protection Not Supported
Spyware Removal Not Supported
Two-Factor Authentication Supported
Vulnerability Scanning Supported
Web Threat Management Not Supported
Web Traffic Reporting Not Supported

Network Mapping Features

Color Codes / Icons Supported
Compliance Management Not Supported
Device Auto Discovery Supported
Hierarchical Mapping Supported
Location-Based Mapping Supported
Map Exporting Supported
On-Demand Mapping Not Supported
Reporting/Analytics Supported
Self-Updating Maps Supported
Web Traffic Reporting Not Supported

MSP Features

Backup Management Supported
Billing & Invoicing Supported
CRM Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Supported
Patch Management Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Supported

Network Monitoring Features

Bandwidth Monitoring Not Supported
Baseline Manager Not Supported
Diagnostic Tools Not Supported
Internet Usage Monitoring Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

Network Troubleshooting Features

Alerts / Escalation Supported
Bandwidth Troubleshooting Supported
Change Management Supported
Configuration Management Supported
Connectivity Management Supported
Data Visualization Supported
Historical Audit Supported
Mobile Network Troubleshooting Supported
Network Analysis Supported
Network Monitoring Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Not Supported

ITSM Features

Asset Tracking Supported
Availability Management Not Supported
Change Management Not Supported
Configuration Management Supported
Contract/License Management Supported
Dashboard Supported
Incident Management Supported
Problem Management Supported
Project Management Supported
Release & Deployment Management Supported
Self Service Portal Supported

Network Access Control (NAC) Features

Authentication Supported
Authorization Supported
Automated Hotfix / Updates Supported
Centralized Policy Management Supported
Dashboard Supported
Device Auto-Provisioning Supported
Device Self-Registration Supported
Posture Assessment Not Supported
Quarantine / Remediation Supported
Secure Guest Access Supported

Network Security Features

Access Control Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Supported
Internet Usage Monitoring Supported
Intrusion Detection System Supported
Threat Response Supported
VPN Supported
Vulnerability Scanning Supported

Patch Management Features

Alerts/Notifications Supported
Automatic Approval Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Not Supported
Custom Patches Supported
Dashboard Not Supported
Network Wide Management Supported
Patch Prioritization Supported
Patch Testing Supported
Remote Access/Control Not Supported
Vulnerability Scanning Supported

Server Management Features

CPU Monitoring Not Supported
Credential Management Not Supported
Database Servers Not Supported
Email Monitoring Not Supported
Event Logs Supported
History Tracking Supported
Patch Management Supported
Scheduling Supported
User Activity Monitoring Supported
Virtual Machine Monitoring Not Supported

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Supported
Data Backup / Recovery Supported
Device Monitoring Supported
Inventory Management Not Supported
Patch Management Supported
Policy-based Automation Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Risk Analysis Not Supported
Server Monitoring Supported
Service Configuration Management Not Supported

Integrations

Autotask PSA Supported
IT Glue Supported
MyGlue Supported
Network Glue Supported
BrightGauge Not Supported
ConnectWise PSA Supported
Docker Supported
Hudu Supported
Liongard Supported
Microsoft Excel Supported
N-able MSP Manager Not Supported
NGINX Unit Supported
Node-RED Supported
N‑able Passportal Not Supported
Okta Supported
OpenVPN Access Server Supported
Q360 PSA Solution Supported
Syncro Supported
UNIFI Supported
VMware ESXi Supported

Integrations

Autotask PSA Supported
IT Glue Supported
MyGlue Supported
Network Glue Supported
BrightGauge Supported
ConnectWise PSA Not Supported
Docker Not Supported
Hudu Not Supported
Liongard Not Supported
Microsoft Excel Not Supported
N-able MSP Manager Supported
NGINX Unit Not Supported
Node-RED Not Supported
N‑able Passportal Supported
Okta Not Supported
OpenVPN Access Server Not Supported
Q360 PSA Solution Not Supported
Syncro Not Supported
UNIFI Not Supported
VMware ESXi Not Supported
Claim Domotz and update features and information
Claim Domotz and update features and information
Claim N‑able N-sight RMM and update features and information
Claim N‑able N-sight RMM and update features and information