DispatchNodeSlickrock.dev
|
The Service ManagerShining Brow Software
|
|||||
Related Products
|
||||||
About
DispatchNode is an AI-native field service automation platform. Its AI voice receptionist answers every call in under three seconds, operates 24/7 in 29+ languages, and handles job booking, Stripe deposit collection via SMS, and crew dispatching on the same call. Zone-aware scheduling syncs two-way with Google Calendar and Outlook with travel buffers to prevent double-booking. Features include profitability analytics, maintenance agreements with auto-scheduling, real-time GPS tracking with ETA updates, and an AI upsell engine that injects contextual recommendations based on customer history and service patterns. A tokenized self-service portal via SMS lets customers view history, pay invoices, and reschedule. Native integrations include QuickBooks Online, Salesforce, Shopify, Stripe, Zapier, and a Model Context Protocol server (RFC 9727) for AI-agent-discoverable API access. Security includes multi-tenant workspace isolation, role-based access controls, and enterprise SSO.
|
About
Developed by Shining Brow Software, The Service Manager is an innovative platform that empowers organizations of all sizes by giving them unprecedented control over their field service and job cost related activities. Exclusively designed for organizations that install, support, service, and maintain assets, The Service Manager helps users successfully manage customer information, maintain service history, schedule and dispatch work, track costs, monitor service agreements, estimate and quote work, invoice, and more. Core features include preventative maintenance, quotations, contracts, service orders, estimates, graphical dispatch, resource scheduling, among others.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Field service business owners — from solo operators to small fleets — who lose revenue to missed calls and want AI to handle dispatching, booking, and payments so they can focus on the work.
|
Audience
Created exclusively for organizations that install, service, support, and maintain assets.
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and VideosNo images available
|
Screenshots and Videos |
|||||
Pricing
$499/month
Free Version
Not Supported
Free Trial
Supported
|
Pricing
$795.00/one-time
Free Version
Not Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
|
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
|||||
Company InformationSlickrock.dev
Founded: 2018
United States
www.dispatchnode.com
|
Company InformationShining Brow Software
Founded: 2003
United States
www.shiningbrowsoftware.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Service Dispatch Features
Billing & Invoicing
Supported
Call Center Management
Supported
Contract Management
Not Supported
Customer Database
Supported
Inventory Control
Not Supported
Job Management
Supported
Job Tracking
Supported
Mobile Access
Not Supported
Routing
Not Supported
Scheduling
Supported
Self Service Portal
Not Supported
Service History Tracking
Supported
Technician Management
Not Supported
Work Order Management
Supported
Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Not Supported
Customer Database
Supported
Dispatch Management
Not Supported
Electronic Signature
Not Supported
Inventory Management
Supported
Mobile Access
Not Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
|
||||||
Integrations
No info available.
|
Integrations
No info available.
|
|||||
|
|
|