DispatchNode

DispatchNode

Slickrock.dev
Smart Service

Smart Service

My Service Depot
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About

DispatchNode is an AI-native field service automation platform. Its AI voice receptionist answers every call in under three seconds, operates 24/7 in 29+ languages, and handles job booking, Stripe deposit collection via SMS, and crew dispatching on the same call. Zone-aware scheduling syncs two-way with Google Calendar and Outlook with travel buffers to prevent double-booking. Features include profitability analytics, maintenance agreements with auto-scheduling, real-time GPS tracking with ETA updates, and an AI upsell engine that injects contextual recommendations based on customer history and service patterns. A tokenized self-service portal via SMS lets customers view history, pay invoices, and reschedule. Native integrations include QuickBooks Online, Salesforce, Shopify, Stripe, Zapier, and a Model Context Protocol server (RFC 9727) for AI-agent-discoverable API access. Security includes multi-tenant workspace isolation, role-based access controls, and enterprise SSO.

About

Join the paperless revolution with Smart Service field service scheduling software. A do-it-all desktop and mobile app, Smart Service helps modern service companies take care of all their scheduling, dispatching, routing, equipment tracking, invoicing, inventory, and workforce monitoring needs. It also integrates seamlessly with QuickBooks.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Field service business owners — from solo operators to small fleets — who lose revenue to missed calls and want AI to handle dispatching, booking, and payments so they can focus on the work.

Audience

Field service companies, including HVAC, plumbing, pest control, window cleaning, contractors, and handymen

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$499/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Slickrock.dev
Founded: 2018
United States
www.dispatchnode.com

Company Information

My Service Depot
Founded: 1992
United States
www.smartservice.com

Alternatives

Alternatives

FieldEdge

FieldEdge

Xplor
Smart Service

Smart Service

My Service Depot

Categories

Categories

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Lawn Care Features

Billing & Invoicing
Contract Management
Customer Management
Employee Management
Equipment Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service Dispatch

Locksmith Features

Billing & Invoicing
CRM
Dispatch Management
GPS Tracking
Inventory Management
Mobile Access
Payment Processing
Scheduling
Work Order Management

Pest Control Features

Billing & Invoicing
Customer Service History
Dispatch Management
Fleet Management
Inventory Control
Mobile Access
Pest Activity Tracking
Pesticide Usage Tracking
Property Layouts
Quotes / Estimates
Scheduling

Plumbing Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Work Order Features

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Integrations

Dropbox
Google Calendar
QuickBooks Online
QuickBooks Online Advanced

Integrations

Dropbox
Google Calendar
QuickBooks Online
QuickBooks Online Advanced
Claim DispatchNode and update features and information
Claim DispatchNode and update features and information
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