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About

DispatchMind is cloud-based field service and job management software for service contractors and delivery teams. It helps office staff record customer jobs, schedule and dispatch technicians, and track work on a job board and calendar. Field technicians use individual mobile logins to view assigned jobs, checklists, notes and photos, then submit updates from the field. The system includes estimates, invoices, a service-and-parts price book, customer payment links, collections tracking, reports, technician commissions and pay calculations, and job workflows. Nellie, an AI dispatcher, answers operational questions and helps book and assign jobs; an optional AI phone agent can answer calls and book work. DispatchMind also offers business calling and messaging, and card payments through Stripe. Businesses can select trade-specific job types and fields during setup. The product works in a browser and has an iPhone app.

About

Get started for free and grow your business with digital booking, intelligence dispatching, and best-in-class reporting and analytics. Empower your customers with our best-in-class single window system for all their booking needs. Efficient management of the workforce at your fingertips. Dispatch the right team, to the right place, at the right time, with the right information. Get a 360-degree view of your business with our real-time insights on your KPIs. Make data-driven decisions a part of your business. Collaborates seamlessly with your field teams anytime, anywhere to deliver improved customer experience and rapid ROI with Zuper. Work orders are the core of field service operations. Zuper’s work order management feature provides everything you need to manage, monitor, and fulfill work orders, from work order creation and technician assignment to job execution and debriefing. Add checklist items to your work orders and associate with any status in a simple drag & drop style.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Owners of small and mid-size service businesses with field technicians

Audience

Businesses requiring a workforce management solution to optimize service delivery and customer experience

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$79/month
Starter is $79/month billed monthly and includes up to 2 office logins; technician app logins are $15/month each. Extra office logins are $29/month. Annual billing offers 2 months free. Team is $179/month, Pro $299/month, and Business $499/month.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

DispatchMind
Founded: 2026
United States
dispatchmind.ai

Company Information

Zuper
United States
zuper.co

Alternatives

FieldEdge

FieldEdge

Xplor

Alternatives

FSM Grid

FSM Grid

FSM Global

Categories

Categories

Cleaning Services Supported
HVAC Supported
Plumbing Supported
Roofing Supported
Solar Supported
Work Order Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Not Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Not Supported
Mobile Access Not Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Not Supported
Time Clock Not Supported
Work Order Management Supported

Workforce Management Features

Budgeting & Forecasting Not Supported
Contractor Management Not Supported
Employee Lifecycle Management Supported
Labor Projection Not Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Not Supported
Time & Attendance Not Supported
Variable Workforce Not Supported

Integrations

BigCommerce Not Supported
Centiro Not Supported
Dropbox Not Supported
Jotform Not Supported
Microsoft Teams Not Supported
Model Context Protocol (MCP) Supported
Partful Not Supported
QuickBooks Online Not Supported
SAP Concur Not Supported
Salesforce Not Supported
Shopify Not Supported
Slack Not Supported
Stripe Supported
SurveyMonkey Not Supported
Twilio Not Supported
Zendesk Not Supported
Zoho CRM Not Supported

Integrations

BigCommerce Supported
Centiro Supported
Dropbox Supported
Jotform Supported
Microsoft Teams Supported
Model Context Protocol (MCP) Not Supported
Partful Supported
QuickBooks Online Supported
SAP Concur Supported
Salesforce Supported
Shopify Supported
Slack Supported
Stripe Not Supported
SurveyMonkey Supported
Twilio Supported
Zendesk Supported
Zoho CRM Supported
Claim DispatchMind and update features and information
Claim DispatchMind and update features and information
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Claim Zuper and update features and information