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About

DispatchMind is cloud-based field service and job management software for service contractors and delivery teams. It helps office staff record customer jobs, schedule and dispatch technicians, and track work on a job board and calendar. Field technicians use individual mobile logins to view assigned jobs, checklists, notes and photos, then submit updates from the field. The system includes estimates, invoices, a service-and-parts price book, customer payment links, collections tracking, reports, technician commissions and pay calculations, and job workflows. Nellie, an AI dispatcher, answers operational questions and helps book and assign jobs; an optional AI phone agent can answer calls and book work. DispatchMind also offers business calling and messaging, and card payments through Stripe. Businesses can select trade-specific job types and fields during setup. The product works in a browser and has an iPhone app.

About

Hellotracks is a field service management platform designed to help businesses track mobile teams, dispatch jobs, and optimize daily operations in real time. It provides live employee locations, route optimization, job tracking, geofencing, alerts, and detailed reporting from a centralized system. Teams can assign jobs directly to workers’ smartphones and monitor each task from dispatch through completion, including photos, notes, signatures, and timestamps. Hellotracks also records routes, check-ins, onsite time, mileage, and work hours automatically, helping businesses reduce manual reporting and improve operational visibility. The platform works on employees’ existing smartphones without requiring dedicated tracking hardware or a complicated setup. It supports organizations across industries such as transportation, repair and maintenance, logistics, facilities management, security, field sales, property management, healthcare, and the public sector.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Owners of small and mid-size service businesses with field technicians

Audience

Businesses and organizations that manage mobile or field-based teams and need real-time workforce tracking, job dispatching, route optimization, automated reporting, and better operational visibility.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$79/month
Starter is $79/month billed monthly and includes up to 2 office logins; technician app logins are $15/month each. Extra office logins are $29/month. Annual billing offers 2 months free. Team is $179/month, Pro $299/month, and Business $499/month.
Free Version Not Supported
Free Trial Supported

Pricing

$10.00/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

DispatchMind
Founded: 2026
United States
dispatchmind.ai

Company Information

Hellotracks
Founded: 2014
United States
www.hellotracks.com

Alternatives

FieldEdge

FieldEdge

Xplor

Alternatives

NYLUS

NYLUS

Nylus Systems

Categories

Categories

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Not Supported
Call Center Management Not Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Not Supported
Technician Management Supported
Work Order Management Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Supported
Fuel Management Supported
GPS Tracking Supported
Incident Reporting Not Supported
Inspection Management Not Supported
Inventory Management Not Supported
Maintenance Management Supported
Mileage Tracking Supported
Motor Pool Not Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Supported

GPS Tracking Features

Alerts/Notifications Supported
Asset Tracking Not Supported
Driver Management Supported
Historical Reporting Supported
Mobile Tracking Supported
People Tracking Supported
Real Time Tracking Supported
Routing Supported
Status Tracking Supported
Territory Management Supported
Vehicle Tracking Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Not Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Not Supported
Employee Scheduling Supported
Facility Scheduling Not Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Not Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Not Supported
Room Booking Management Not Supported

Integrations

Model Context Protocol (MCP) Supported
Stripe Supported

Integrations

Model Context Protocol (MCP) Not Supported
Stripe Not Supported
Claim DispatchMind and update features and information
Claim DispatchMind and update features and information
Claim Hellotracks and update features and information
Claim Hellotracks and update features and information