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Related Products
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Dispatch Direct:
About
Dispatch Direct provides the tools your company needs to fully and efficiently manage your Field Service operations, including scheduling, planned maintenance contracts, customer equipment, proposals, invoicing and more. The high degree of configuration options and availability of further customization allows for a system tailored to your organizations unique needs and requirements. Operational Information can be easily shared across your organization. Customized data grids and reports allow for quick and easy analysis of your companies operations.
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ServiceDeck:
About
ServiceDeck is a powerful field service management (FSM) software ideal for various service providers. It streamlines operations, automates processes, and enhances customer connections through dispatching and worker management tools. Key features include:
Smart Scheduling and integrated invoicing
Automated Proposals and detailed reporting
Worker Availability, GPS Tracking, and Document Management
Efficient scheduling and dispatching tools
AI-Powered Marketplace with a Business Directory and Service Providers database
Customer Portal to manage requests, quotes, invoices, and job statuses
Mobile App for live location tracking, work history, and project status updates
Custom Integrations with platforms like Stripe, QuickBooks, and WordPress
Elevate your field service operations with ServiceDeck's comprehensive FSM software. Experience the difference it can make for your business today!
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Dispatch Direct:
Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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ServiceDeck:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Dispatch Direct:
Audience
Organizations searching for an advanced Service Dispatch solution
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ServiceDeck:
Audience
Field Service Companies of any size (from small to enterprise)
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Dispatch Direct:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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ServiceDeck:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Dispatch Direct:
API
Offers API
Not Supported
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ServiceDeck:
API
Offers API
Not Supported
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Dispatch Direct:
Screenshots and Videos |
ServiceDeck:
Screenshots and Videos |
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Dispatch Direct:
Pricing
$4,995 one-time payment
Free Version
Not Supported
Free Trial
Not Supported
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ServiceDeck:
Pricing
$25/month/user
Up to 5 users - free
$25/user/month for each additional user
Free Version
Supported
Free Trial
Not Supported
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Dispatch Direct:
Reviews/
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ServiceDeck:
Reviews/
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Dispatch Direct:
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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ServiceDeck:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Dispatch Direct:
Company InformationDispatch Direct
Founded: 1998
United States
www.dispatchdirect.com
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ServiceDeck:
Company InformationServiceDeck
Founded: 2022
Canada
servicedeck.io
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Dispatch Direct:
Alternatives |
ServiceDeck:
Alternatives |
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Dispatch Direct:
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ServiceDeck: | |||||
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Dispatch Direct:
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ServiceDeck: | |||||
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Dispatch Direct:
Categories |
ServiceDeck:
Categories |
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Dispatch Direct:
Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Not Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Supported
Mobile Access
Not Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
HVAC Features
Billing & Invoicing
Not Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Supported
Job Management
Supported
Maintenance Scheduling
Supported
Mobile Access
Not Supported
Quotes / Estimates
Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Not Supported
Technician Management
Not Supported
Work Order Management
Not Supported
Service Dispatch Features
Billing & Invoicing
Supported
Call Center Management
Supported
Contract Management
Not Supported
Customer Database
Supported
Inventory Control
Supported
Job Management
Supported
Job Tracking
Supported
Mobile Access
Not Supported
Routing
Not Supported
Scheduling
Supported
Self Service Portal
Not Supported
Service History Tracking
Supported
Technician Management
Not Supported
Work Order Management
Supported
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ServiceDeck:
Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Not Supported
Quotes / Estimates
Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
Tradesman Job Management Features
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
For Builders
Supported
For Electricians
Supported
For Field Service Businesses
Supported
For HVAC
Supported
For Plumbers
Supported
For Roofers
Supported
Invoicing
Supported
Job Tracking
Supported
Payments
Supported
Quoting
Supported
Reporting
Supported
Scheduling
Supported
Time Tracking
Supported
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Dispatch Direct:
Integrations
OpenAI
Not Supported
QuickBooks Online
Not Supported
Stripe
Not Supported
Testuff
Not Supported
WordPress
Not Supported
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ServiceDeck:
Integrations
OpenAI
Supported
QuickBooks Online
Supported
Stripe
Supported
Testuff
Supported
WordPress
Supported
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Dispatch Direct:
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ServiceDeck:
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