Audience

Organizations searching for an advanced Service Dispatch solution

About Dispatch Direct

Dispatch Direct provides the tools your company needs to fully and efficiently manage your Field Service operations, including scheduling, planned maintenance contracts, customer equipment, proposals, invoicing and more. The high degree of configuration options and availability of further customization allows for a system tailored to your organizations unique needs and requirements. Operational Information can be easily shared across your organization. Customized data grids and reports allow for quick and easy analysis of your companies operations.

Pricing

Starting Price:
$4,995 one-time payment

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Dispatch Direct
Founded: 1998
United States
www.dispatchdirect.com

Videos and Screen Captures

Dispatch Direct Screenshot 1
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Product Details

Platforms Supported
Windows
Support
Phone Support
24/7 Live Support
Online

Dispatch Direct Frequently Asked Questions

Q: What kinds of users and organization types does Dispatch Direct work with?
Q: What languages does Dispatch Direct support in their product?
Q: What kind of support options does Dispatch Direct offer?
Q: How much does Dispatch Direct cost?

Dispatch Direct Product Features

Field Service Management

Billing & Invoicing Supported
Contact Database Supported
Customer Database Supported
Dispatch Management Supported
Inventory Management Supported
Payment Collection in the Field Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported
Contract Management Not Supported
Electronic Signature Not Supported
Mobile Access Not Supported
Quotes / Estimates Not Supported
Routing Not Supported

HVAC

Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Quotes / Estimates Supported
Scheduling Supported
Billing & Invoicing Not Supported
Mobile Access Not Supported
Routing Not Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Not Supported

Service Dispatch

Billing & Invoicing Supported
Call Center Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Scheduling Supported
Service History Tracking Supported
Work Order Management Supported
Contract Management Not Supported
Mobile Access Not Supported
Routing Not Supported
Self Service Portal Not Supported
Technician Management Not Supported

Tradesman Job Management

For Builders Not Supported
For Electricians Not Supported
For HVAC Not Supported
For Plumbers Not Supported
For Roofers Not Supported
For Field Service Businesses Not Supported
Quoting Not Supported
Scheduling Not Supported
Job Tracking Not Supported
Invoicing Not Supported
Reporting Not Supported
Dispatch Management Not Supported
Payments Not Supported
Customer Database Not Supported
Contract Management Not Supported
Time Tracking Not Supported