FieldEZ

FieldEZ

FieldEZ Technologies
Dispatch Direct FieldEZ

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Dispatch Direct:

About

Dispatch Direct provides the tools your company needs to fully and efficiently manage your Field Service operations, including scheduling, planned maintenance contracts, customer equipment, proposals, invoicing and more. The high degree of configuration options and availability of further customization allows for a system tailored to your organizations unique needs and requirements. Operational Information can be easily shared across your organization. Customized data grids and reports allow for quick and easy analysis of your companies operations.
FieldEZ:

About

Start using the product on your mobile today and manage your entire field operations in a few clicks! Intelligent Auto-scheduling | Custom Dashboard & Reports | Integration to QB, Salesforce, Zoho, and more. Customer Portal | Instant multi-channel updates (SMS, Email, PDF) | Invoicing, Signature on mobile. Native Android & iOS apps with offline support | Custom forms & fields | Intelligent notifications. Raise quotes, invoice and track payments from mobile. Map-based and automatic scheduling in real-time. Selfie attendance and leave management, all on mobile. Secure chat, knowledge sharing with peers and managers. Real-time location management for quicker turnarounds. Seamless UI/UX on Android & iOS. Capture, approve and track expenses from the field. FieldEZ’s flexible and highly customizable solution has been used across industries for various applications including repair & maintenance, installation, lead management, asset tracking, data collection and surveys.
Dispatch Direct:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
FieldEZ:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Dispatch Direct:

Audience

Organizations searching for an advanced Service Dispatch solution
FieldEZ:

Audience

Field service businesses seeking a solution to facilitate their work
Dispatch Direct:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
FieldEZ:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Dispatch Direct:

API

Offers API Not Supported
FieldEZ:

API

Offers API Not Supported
Dispatch Direct:

Screenshots and Videos

FieldEZ:

Screenshots and Videos

Dispatch Direct:

Pricing

$4,995 one-time payment
Free Version Not Supported
Free Trial Not Supported
FieldEZ:

Pricing

$25 per month
Free Version Not Supported
Free Trial Supported
Dispatch Direct:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
FieldEZ:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Dispatch Direct:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
FieldEZ:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Dispatch Direct:

Company Information

Dispatch Direct
Founded: 1998
United States
www.dispatchdirect.com
FieldEZ:

Company Information

FieldEZ Technologies
Founded: 2011
India
www.fieldez.com
Dispatch Direct:

Alternatives

FieldEZ:

Alternatives

Orcatec

Orcatec

5.0 out of 5 stars
Dispatch Direct:
Smart Service

Smart Service

My Service Depot
FieldEZ:
Dispatch Direct:
FieldEZ:
Ai Field Management

Ai Field Management

AI FIELD MANAGEMENT
5.0 out of 5 stars
Dispatch Direct:
FieldEZ:
mHelpDesk

mHelpDesk

2.0 out of 5 stars
Dispatch Direct:
FieldEZ:
BigChange

BigChange

4.4 out of 5 stars
Dispatch Direct:

Categories

FieldEZ:

Categories

Cleaning Services Supported
HVAC Supported
Plumbing Supported
Scheduling Supported
Service Dispatch Supported
Time & Attendance Supported
Work Order Supported
Dispatch Direct:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Not Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Not Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Not Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Supported
FieldEZ:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Not Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Cleaning Services Features

Billing & Invoicing Supported
Client Management Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Payroll Management Not Supported
Quotes / Estimates Not Supported
Recurring Appointments Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Work Order Management Supported

Equipment Maintenance Features

Customer Database Supported
Dispatch Management Supported
Equipment Tracking Not Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Warranty Tracking Supported
Work Order Management Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Supported
Inventory Control Not Supported
Irrigation Tracking Supported
Job Management Supported
Landscape Design Not Supported
Mobile Access Supported
Payroll Management Not Supported
Plant Database Not Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling & Appointments Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Not Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Not Supported
Employee Scheduling Supported
Facility Scheduling Not Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Not Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Supported
Room Booking Management Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Preventive Maintenance Not Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Not Supported
Scheduling Supported
Task Management Supported
Dispatch Direct:

Integrations

Adobe Marketo Engage Not Supported
Freshdesk Not Supported
LogiNext Mile Not Supported
MYOB Not Supported
Oracle CRM On Demand Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
SAP CRM Not Supported
Sage 50 Not Supported
Salesforce Not Supported
Salesforce Agentforce Service Not Supported
Xero Not Supported
Zoho CRM Not Supported
FieldEZ:

Integrations

Adobe Marketo Engage Supported
Freshdesk Supported
LogiNext Mile Supported
MYOB Supported
Oracle CRM On Demand Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
SAP CRM Supported
Sage 50 Supported
Salesforce Supported
Salesforce Agentforce Service Supported
Xero Supported
Zoho CRM Supported
Dispatch Direct:
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Claim Dispatch Direct and update features and information
FieldEZ:
Claim FieldEZ and update features and information
Claim FieldEZ and update features and information