DirectMail2.0

DirectMail2.0

DirectMail2.0, LLC.
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About

Florida-based marketing software firm DirectMail2.0 is at the forefront of the direct mail industry with its unique approach to automated omnichannel marketing. By integrating traditional direct mail with digital technologies, DirectMail2.0 has become an indispensable tool for print companies looking to enhance their direct mail campaigns and achieve higher ROI. The DirectMail2.0 omnichannel ecosystem currently includes 15 features proven to lift response and ROI, including Flowcode, email follow up, targeted and geo-fenced digital ads, USPS mail tracking and Informed Delivery, personalized landing pages, de-anonymizing pixel technology, and more — all managed from a single dashboard that also reports real-time campaign results from online and offline campaign components alike. Through this robust omnichannel treatment, DirectMail2.0 users typically see a 25–50% lift in direct mail effectiveness compared to traditional direct mail alone.

About

Deliver the predictable, profitable outcomes that your business demands. And the highly personalized omnichannel experiences that your customers deserve. Eliminates silos and unifies customer data through an open architecture and API to drive more intelligent omnichannel engagement. Rapidly aligns business objectives with proven, industry-specific customer engagement strategies crowdsourced from leading brands. Delivers true 1:1 customer personalization across all channels and devices to increase omnichannel engagement, retention and loyalty. Integrates AI and predictive analytics with marketing execution to scale 1:1 personalization and continuously optimize business results. Simplifies cross-channel execution and streamlines marketing operations to optimize the entire customer experience – not just individual channels. Enables fully personalized communication with your customers across all channels, with optimized content for email, social, mobile, web, and direct mail.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that want a direct mail + digital integration automation solution

Audience

Digital marketing leaders

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$199/mo
Silver, Gold and Platinum licenses from $199 up to $499 per month. Does NOT include transaction fees per piece of mail sent. Price is dependent on license level, number of pieces mailed and services added to campaign.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.9 / 5
design 4.6 / 5
support 4.9 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Direct Mail2.0 On-boarding was easy and the sales training and ongoing support were top notch. They truly take an approach that represents a partnership and achieve their success through the success of their clients.
  • Differentiates you as a mail provider. Great data points to help client better understand their marketing results.
  • DirectMail2.0 has given us a way to help differentiate our company from our competition. Most important - it's a way for us to help our customers grow their businesses. The company stands behind their product and their staff is excellent.
  • The Direct Mail 2.0 platform accomplished the top 3 priorities we were hoping to address within our direct mail offering which were; improved client results, margin enhancement and product differentiation. On-boarding was easy and the sales training and ongoing support were top notch. They truly take an approach that represents a partnership and achieve their success through the success of their clients.
  • The implementation of DirectMail2.0 has been transformational for our business! It has allowed us to seamlessly transition from traditional mail services to strategic marketing execution, and the response from customers has been exceptional. The technology is easy to use and DirectMail2.0's Support Team has been tremendously helpful every step of the way.

Cons

  • Nothing to be precise but just that The deficits we had internally early on were offset by their team's willingness to join client calls or jump in to help address any technical issues related to campaign set up.
  • USPS informed delivery rules can be a pain. Would also like to be able to alter/backdate mail dates without supports help. An easier, more seamless way of placing pixel codes. A lot of clients seem to have trouble with this. Would be great if we could somehow take care of this for them.
  • The interface can be somewhat wonky sometimes, but it is always undergoing improvement.
  • We haven’t had any significant issues with the platform itself, just the unavoidable learning curves associated with digital marketing products and educating a traditional sales team. The deficits we had internally early on were offset by their team’s willingness to join client calls or jump in to help address any technical issues related to campaign set up.
  • Unrelated to the technology itself, we're still evaluating the reliability of reporting for Mail Tracking. USPS services have been slow and predicted and confirmed delivery reporting has been unreliable.

Pros & Cons from Real Users

Pros

  • It offers a great solution for sales and marketing to increases conversion rates from Emarsys's dashboard. Easy drag and drop to build an intuitive user-friendly e-commerce platform.

Cons

  • It worked great for me. Nothing to share about cons.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

DirectMail2.0, LLC.
Founded: 2015
United States
www.dm20.com

Company Information

SAP
Founded: 2000
United States
www.emarsys.com

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Categories

Categories

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Not Supported
Dynamic Content Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Supported
Sales Intelligence Not Supported
Search Marketing Not Supported
Segmentation Not Supported
Social Marketing Supported
Website Visitor Tracking Supported

Advertising Agency Features

Campaign Management Supported
Collaboration Not Supported
Document Management Not Supported
File Sharing Not Supported
Project Management Not Supported
Task Management Not Supported
Time Tracking Not Supported

Campaign Management Features

Channel Management Supported
Contact Database Not Supported
Email Marketing Not Supported
Event Triggered Actions Not Supported
Lead Management Supported
Multi-Campaign Supported

Direct Mail Automation Features

A/B Testing Supported
Analytics/Reporting Supported
Campaign Management Supported
Data Import/Export Supported
Delivery Tracking Supported
Design Management Not Supported
Event Triggered Mailings Supported
List Scrubbing Not Supported
Mailing List Purchasing Not Supported
Mailing Services Integration Supported
Pre-made Templates Not Supported
Printing Services Integration Supported
Response Alerts Not Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Not Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

eCommerce Features

Catalog Management Not Supported
Channel Management Supported
CRM Supported
Customer Accounts Not Supported
Data Security Supported
Email Marketing Supported
Inventory Management Not Supported
Kitting Supported
Loyalty Program Supported
Mobile Access Supported
Multi-Store Management Not Supported
Order Management Not Supported
Product Configurator Not Supported
Promotions Management Supported
Returns Management Not Supported
Reviews Management Supported
SEO Management Not Supported
Shopping Cart Not Supported
Templates Supported

Integrations

Causal Not Supported
Commanders Act Not Supported
Daasity Not Supported
Data Virtuality Not Supported
DinMo Not Supported
Ingrid Delivery Platform Not Supported
Insider One Not Supported
Kameleoon Not Supported
Patchworks Not Supported
Personify XP Not Supported
Personizely Not Supported
Pixlee TurnTo Not Supported
SAP Joule Not Supported
Scratcher Not Supported
Stackreaction Not Supported
Tall Bob Not Supported
TrustCommander Not Supported
Yotpo Not Supported
eStar Not Supported
tradeit Not Supported

Integrations

Causal Supported
Commanders Act Supported
Daasity Supported
Data Virtuality Supported
DinMo Supported
Ingrid Delivery Platform Supported
Insider One Supported
Kameleoon Supported
Patchworks Supported
Personify XP Supported
Personizely Supported
Pixlee TurnTo Supported
SAP Joule Supported
Scratcher Supported
Stackreaction Supported
Tall Bob Supported
TrustCommander Supported
Yotpo Supported
eStar Supported
tradeit Supported
Claim DirectMail2.0 and update features and information
Claim DirectMail2.0 and update features and information
Claim Emarsys and update features and information
Claim Emarsys and update features and information