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About

Workflow planning becomes a snap when you can arrange tasks and their dependencies. Simple or complex, now you can see the big picture of what your team is doing and how well they're executing. Task in the red? Project in danger of being delayed? DigiSpoke will warn you. Just think of it as a mind map for getting things done. No one likes status meetings, so DigiSpoke predicts team availability with easy-to-read heatmaps. Now you can make business decisions with the most up-to-date information at your fingertips. Fewer status meetings, less progress reports, less work. Manage workflow as a team and see the big picture when collaborating on tasks. Each team member's to-do list is kept up to date, weeks in advance so everyone knows how busy they’ll be. Visualize team workflow, forecast outcomes and predict progress.

About

atSpoke is your ticket to a better, faster service desk. Turn messy Slack IT support channels into a convenient service desk. Auto-resolve 40% of all tickets immediately with AI. Automatically triage, classify and assign service tickets with AI. Trigger actions across tools within tickets with integrations. atSpoke is a modern workplace service desk that eliminates traditional IT ticketing complexity for better, faster internal support. Powerful ticketing designed for usability, built for speed, used by every team. Machine learning that automates both knowledge and service requests. Conversational ticketing built to work with Slack, Teams, email, web and SMS. Integrations across your tech stack to get more done from within tickets. Purpose built to work with Slack for the best chat experience. No onboarding needed—every employee can use atSpoke in seconds. Increased efficiency with AI that automates repetitive agent tasks.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises seeking a tool to visualize team workflow, forecast outcomes and predict progress.

Audience

Companies that provide employee support

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$25 per month
Free Version
Free Trial

Pricing

$4 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DigiSpoke
Founded: 2012
United States
www.digispoke.com

Company Information

atSpoke
Founded: 2017
United States
www.askspoke.com

Alternatives

9Spokes

9Spokes

9 Spokes

Alternatives

Text

Text

Text Inc.
Spoke LMS

Spoke LMS

Unboxed Technology
Spoke Phone

Spoke Phone

Spoke Network
BoldDesk

BoldDesk

Syncfusion
Sympoq

Sympoq

Escon ltd

Categories

Categories

Project Management Features

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Confluence
Dropbox
Gmail
Jamf Now
Jamf Pro
Jira
JupiterOne
Microsoft Outlook
Microsoft Teams
Okta
Oomnitza
PagerDuty
ServiceNow
Slack
Speak
Trello
Workato
Workday HCM
Zapier
Zoom

Integrations

Confluence
Dropbox
Gmail
Jamf Now
Jamf Pro
Jira
JupiterOne
Microsoft Outlook
Microsoft Teams
Okta
Oomnitza
PagerDuty
ServiceNow
Slack
Speak
Trello
Workato
Workday HCM
Zapier
Zoom
Claim DigiSpoke and update features and information
Claim DigiSpoke and update features and information
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