Spoke LMS
Imagine an LMS that makes relevant, bite-sized training easy to access. A platform that integrates both your existing training and our custom content. A platform that makes continuous practice and adding new skills easy. Spoke takes the concept of Skill Agility and makes it a reality. It drives learners from one skill to the next through intelligent, action-oriented recommendations, while giving them the autonomy they want by providing the information and expertise they’re interested in. Spoke makes gaining new skills collaborative, interesting, and fun. Spoke connects your employees with accessible, relevant learning experiences while allowing you to organize your eLearning, classroom training, and skill-building opportunities in one place. With Spoke, your learners can rely on a continuous loop of feedback to drive their skill building. And with data and measurements at your fingertips, you can keep your team focused, motivated, and moving forward.
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atSpoke
atSpoke is your ticket to a better, faster service desk. Turn messy Slack IT support channels into a convenient service desk. Auto-resolve 40% of all tickets immediately with AI. Automatically triage, classify and assign service tickets with AI. Trigger actions across tools within tickets with integrations. atSpoke is a modern workplace service desk that eliminates traditional IT ticketing complexity for better, faster internal support. Powerful ticketing designed for usability, built for speed, used by every team. Machine learning that automates both knowledge and service requests. Conversational ticketing built to work with Slack, Teams, email, web and SMS. Integrations across your tech stack to get more done from within tickets. Purpose built to work with Slack for the best chat experience. No onboarding needed—every employee can use atSpoke in seconds. Increased efficiency with AI that automates repetitive agent tasks.
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Spoke Phone
Spoke is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Spoke integrates with everything, personalizing conversations, driving productivity, and ensuring compliance. Trusted for over 250,000 conversations every day with features such as calls, SMS, WhatsApp, Team Inbox, programmable routing, Personalized IVRs, caller insights, forms, analytics, +more.
The Problem
Today, only a small portion of your employees are equipped or have the skills to have highly-contextual, complex, and personalized customer conversations.
The Solution
Spoke empowers every employee with the information and skills to hold high-quality compliant conversations that drive positive customer and business outcomes.
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9Spokes
9Spokes is a powerful data dashboard that gives small businesses greater visibility into their operations, making smarter decision making possible. A free, robust solution, 9Spokes connects with leading business apps to deliver the important metrics users need on their smart dashboard. From managing cash flow and people, to tracking digital campaigns, 9 Spokes shows businesses the big picture so they can make the right calls. While your 9Spokes dashboard is free, and some of the apps featured on our app store are also free, others require payment. This is managed between you and the app. Prices vary by app, which will be made clear before you decide to sign up. Most of the accredited apps featured offer a free trial, so you can take them for a test run to see if they’re the right fit for your business before committing.
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