HelpOnClick Live ChatHelpOnClick
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Related Products
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About
Diffy is a cloud-based visual regression testing platform for websites. It screenshots every page you list, at every breakpoint you choose, on production, staging, development or pull request environments, and compares them to show exactly what changed.
- Compare two environments (e.g. staging vs production) or the same site before and after an update, on demand or on a schedule
- Mask, remove or mock dynamic content; custom CSS and JS; log in before capture (Drupal, WordPress and Netlify presets)
- Review UI: approve from thumbnails, group the same change across pages, shareable links
- AI Summary of each comparison, sent to Slack, email, webhooks and GitHub/GitLab PR comments
- Integrations: GitHub, GitLab, CircleCI, Pantheon, Upsun, CLI and API, Claude Code plugin
Built for agencies and teams maintaining Drupal and WordPress sites. Free plan: 500 screenshots/month.
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About
HelpOnClick is a cutting-edge cloud-based live chat and help desk software solution for small and midsize businesses. Simple and intuitive, HelpOnClick helps merchants seamlessly communicate to their website visitors, thereby improving customer support and increase sales. The HelpOnClick Live Chat software offers a host of capabilities that include real-time traffic monitoring, customizable sounds, icons, and texts, virtual chat agent, and integrations with Facebook, Drupal, WordPress, Joomla, and more.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Web agencies, developers and QA teams that maintain websites, especially Drupal and WordPress
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Audience
HelpOnClick Live Chat supports small and medium-sized businesses across the world. The solution can be implemented on any website and localized to over 20 languages.
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
Free; paid from $67/month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$12.00/month/user
Discounts are available for quarterly and annual plans. Pricing starts at $7.2 per user per month.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationDiffy
diffy.website/
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Company InformationHelpOnClick
Founded: 2004
United States
www.helponclick.com
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Live Chat
Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Not Supported
Surveys & Feedback
Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Not Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Not Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
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Integrations
CS-Cart Multi-Vendor
Not Supported
CS-Cart Store Builder
Not Supported
Facebook
Not Supported
Freshdesk
Not Supported
Gmail
Not Supported
Google Analytics
Not Supported
Kontent.ai
Not Supported
Mojo Helpdesk
Not Supported
Salesforce
Not Supported
Shopify
Not Supported
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Integrations
CS-Cart Multi-Vendor
Supported
CS-Cart Store Builder
Supported
Facebook
Supported
Freshdesk
Supported
Gmail
Supported
Google Analytics
Supported
Kontent.ai
Supported
Mojo Helpdesk
Supported
Salesforce
Supported
Shopify
Supported
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