Diffspot

Diffspot

concret.io
Simplesat

Simplesat

Pronto Holdings
+
+

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About

Diffspot is an advanced HubSpot audit and comparison tool built to simplify portal management for growing teams. It enables users to scan, analyze, and compare multiple HubSpot environments with ease. By providing clear insights into CRM properties, workflows, pipelines, and configurations, Diffspot helps reduce errors, streamline migrations, support sandbox testing, and drive more efficient, reliable operations.

About

Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

HubSpot Administrators, CRM Managers & Operations Teams, RevOps (Revenue Operations) Teams, Agencies & HubSpot Partners, Developers & Implementation Specialists

Audience

- IT Service Providers (MSPs) , Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0
Free Version Supported
Free Trial Supported

Pricing

$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.5 / 5
ease 4.0 / 5
features 4.5 / 5
design 4.5 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • I like many things about Simplesat. First, this product is seamless to deploy and use. It comes with great features that makes researching and collecting feedback seamless. With the provision of templates, launching a survey as well as understanding how to manage the tool becomes easy.
  • I like that Simplesat is easy to deploy and that the many features does not translate to high cost. Using Simplesat is easy and thanks to the many templates, creating and managing surveys is seamless. The tool makes analysis of data easy as well.

Cons

  • With Simplesat, I have had no issues and it works perfectly. All the features are in place and works seamlessly
  • I have had no bad experiences with Simplesat. It works perfectly and no issues whatsoever. At least I haven't experienced them.

Training

Documentation Not Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

concret.io
Founded: 2013
India
www.concret.io

Company Information

Pronto Holdings
Founded: 2016
United States
www.simplesat.io

Alternatives

HubSpot CRM

HubSpot CRM

HubSpot

Alternatives

BizRatings

BizRatings

BizRatings.com
Inbox Spam Filter

Inbox Spam Filter

InfoHub Works

Categories

CRM Supported

Categories

Customer Feedback Supported
NPS Supported
Survey Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Integrations

Accelo Not Supported
Autotask PSA Not Supported
ConnectWise PSA Not Supported
Datto Workplace Not Supported
Dropbox Not Supported
Gorgias Not Supported
HappySat Not Supported
Intercom Not Supported
Jira Service Management Not Supported
Kaseya VSA Not Supported
LiveAgent Not Supported
Microsoft Teams Not Supported
RangerMSP Not Supported
Salesforce Not Supported
Slack Not Supported
Syncro Not Supported
Wufoo Not Supported
Zapier Not Supported
ZenMaid Software Not Supported
Zoho Desk Not Supported

Integrations

Accelo Supported
Autotask PSA Supported
ConnectWise PSA Supported
Datto Workplace Supported
Dropbox Supported
Gorgias Supported
HappySat Supported
Intercom Supported
Jira Service Management Supported
Kaseya VSA Supported
LiveAgent Supported
Microsoft Teams Supported
RangerMSP Supported
Salesforce Supported
Slack Supported
Syncro Supported
Wufoo Supported
Zapier Supported
ZenMaid Software Supported
Zoho Desk Supported
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