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About

Quantify and improve your patient experience with metrics that target loyalty and trust for improved oral health outcomes for patients and improved business outcomes for dental professionals. A single-star rating or NPS number doesn't tell the whole story. Especially when the stakes are high. We're redefining measurement in dental care to ensure you know exactly what your patients want. We then help you develop the evidence-based skills to build trust and develop loyalty. Patients receive practice-branded communication in their preferred format (SMS, email) the day after their appointment requesting feedback about their experience and outcomes. Patient feedback is aggregated and displayed in a custom dashboard for providers, staff, regional managers, etc to highlight successes and target areas for improvement. Our machine learning-ready data produces actionable, targeted insights to help dental teams improve across 14 experience metrics and 4 outcomes metrics.

About

Highlight lets you demonstrate your value and stay focused on insights that make a real connection. Enable insights, build relationships. Customers want you to be a trusted member of their team. Highlight enables the information-rich communication and transparency to do just that. Highlight is a tool for you and your customers. Add value to how your customers engage with you and their networks. Provide the right insights at the right time to create a differentiated experience and deliver outcomes rather than commodities. By adding value at every stage of the process, you create a more meaningful service. Stay visible to customers, deliver experiences and outcomes, and drive growth. Built specifically to help service providers commercially succeed, we enable transparency and trust through communication and insights. With tailored interfaces for sales teams, service managers and customers, everyone has the information they need to make the right decisions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Dental professionals in search of a solution to measure and optimize patient experiences and outcomes

Audience

Enterprises searching for a solution to enable business insights, and to build valuable relationships

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$680.65 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DifferentKind
United States
www.differentkind.com

Company Information

Highlight
Founded: 2000
United Kingdom
highlight.net/service-providers/

Alternatives

XLDent

XLDent

Professional Economics Bureau of America

Alternatives

Infraon IMS

Infraon IMS

Infraon
Dental-Exec

Dental-Exec

DSN Software

Categories

Categories

MSP

Integrations

No info available.

Integrations

No info available.
Claim DifferentKind and update features and information
Claim DifferentKind and update features and information
Claim Highlight and update features and information
Claim Highlight and update features and information