Audience

Dental professionals in search of a solution to measure and optimize patient experiences and outcomes

About DifferentKind

Quantify and improve your patient experience with metrics that target loyalty and trust for improved oral health outcomes for patients and improved business outcomes for dental professionals. A single-star rating or NPS number doesn't tell the whole story. Especially when the stakes are high. We're redefining measurement in dental care to ensure you know exactly what your patients want. We then help you develop the evidence-based skills to build trust and develop loyalty. Patients receive practice-branded communication in their preferred format (SMS, email) the day after their appointment requesting feedback about their experience and outcomes. Patient feedback is aggregated and displayed in a custom dashboard for providers, staff, regional managers, etc to highlight successes and target areas for improvement. Our machine learning-ready data produces actionable, targeted insights to help dental teams improve across 14 experience metrics and 4 outcomes metrics.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

DifferentKind
United States
www.differentkind.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
24/7 Live Support
Online

DifferentKind Frequently Asked Questions

Q: What kinds of users and organization types does DifferentKind work with?
DifferentKind works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does DifferentKind support in their product?
DifferentKind supports these languages: English.
Q: What kind of support options does DifferentKind offer?
DifferentKind offers support via 24/7 live support and online.
Q: What type of training does DifferentKind provide?
DifferentKind provides training in the form of documentation, live online, and videos.

DifferentKind Product Features

Dental

Appointment Management Not Supported
Treatment Planning Not Supported
Patient Billing Not Supported
Patient Records Management Not Supported
Clinical Charting Not Supported
Patient Account Management Not Supported
Imaging Not Supported
Appointment Reminders Not Supported
Claims Management Not Supported
Inventory Management Not Supported