Dialog Insight vs. WhatCounts Comparison


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About Dialog Insight is a multi-channel marketing automation platform designed to engage audiences and build lasting customer relationships. It offers features to create, manage, automate, and optimize campaigns via email, push, SMS, RCS, WhatsApp, and more. User-friendly interfaces and tools like surveys, contests, events, forms, and web tracking provide a 360° view of customers. Advanced segmentation targets audiences based on behavior, preferences, and purchase history for relevant communications. Automation features enable complex multi-channel campaigns, delivering the right message at the right time. The platform includes marketing pressure management, customer lifecycle tracking, and performance tracking tools for insights and strategy optimization. Dialog Insight is ISO27001 secure and RGPD compliant, with exceptional customer support. It provides tools for acquiring, retaining, and reactivating customers, ensuring effective and profitable campaigns.	About Our customers span numerous industries. No matter what industry you fall under, WhatCounts is ready to join your team and meet your needs. Elevate your customer targeting, daily email execution, and strategy with one platform. Pre-built layouts, automations, and more—all tailored to your brand and industry at a DIY price. Always deliver the right message to the right customers at the right time by sending WhatCounts. Let our Agency Services handle everything from Strategy, Creative and Implementation! Our customers span numerous industries. No matter what industry you fall under, WhatCounts is ready to join your team and meet your needs. Pre-built layouts, automations, and more—all tailored to your brand and industry at a DIY price. Always deliver the right message to the right customers at the right time by sending WhatCounts.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies searching for a data-driven marketing campaigns	Audience Companies that need an email marketing solution
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $209 per month /194€ per month Price for 10.000 contacts Free Version Not Supported Free Trial Not Supported	Pricing $500 per month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.0 / 5 features 5.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros You can pretty much do whatever you want with this tool.. assuming you have the budget. I've never gotten a "we can't do it" for an answer. The customer service is great! Cons Some tools need a revamp but they're working on it. More plugins would be nice.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Dialog Insight Founded: 1999 Canada www.dialoginsight.com	Company Information WhatCounts Founded: 2000 United States www.whatcounts.com
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Categories Email Marketing Supported Email Personalization Supported Marketing Automation Supported	Categories Email Marketing Supported Email Personalization Supported
Email Marketing Features A/B Testing Supported Artificial Intelligence Supported Auto-Responders Supported CAN SPAM Compliance Supported Customer Surveys Supported Drip Campaigns Supported Dynamic Content Supported Event Triggered Email Supported Image Library Supported Landing Pages/Web Forms Supported Mailing List Management Supported Mobile Optimized Emails Supported Reporting/Analytics Supported Subscriber Management Supported Template Management Supported WYSIWYG Email Editor Supported Show More Features Marketing Automation Features A/B Testing Supported Analytics / ROI Tracking Supported Artificial Intelligence Supported Content / Blogging Platform Supported Customizable CTAs Supported Drip Campaigns Supported Dynamic Content Supported Landing Pages / Web Forms Supported Lead Scoring Supported Sales Intelligence Supported Search Marketing Supported Segmentation Supported Social Marketing Supported Website Visitor Tracking Supported	Email Marketing Features A/B Testing Not Supported Artificial Intelligence Not Supported Auto-Responders Not Supported CAN SPAM Compliance Not Supported Customer Surveys Supported Drip Campaigns Not Supported Dynamic Content Supported Event Triggered Email Not Supported Image Library Not Supported Landing Pages/Web Forms Supported Mailing List Management Not Supported Mobile Optimized Emails Supported Reporting/Analytics Supported Subscriber Management Not Supported Template Management Supported WYSIWYG Email Editor Not Supported
Integrations Axis LMS Supported Campaign Genius Not Supported Causal Not Supported Google Cloud BigQuery Supported Kixie PowerCall & SMS Not Supported Lightspeed eCommerce Supported Magento Supported Microsoft Dynamics 365 Supported PrestaShop Supported Salesforce Supported Shopify Supported Taxi for Email Not Supported Ticketmaster Supported Zapier Supported Zoho SalesIQ Not Supported Show More Integrations View All 10 Integrations	Integrations Axis LMS Not Supported Campaign Genius Supported Causal Supported Google Cloud BigQuery Not Supported Kixie PowerCall & SMS Supported Lightspeed eCommerce Not Supported Magento Not Supported Microsoft Dynamics 365 Not Supported PrestaShop Not Supported Salesforce Not Supported Shopify Not Supported Taxi for Email Supported Ticketmaster Not Supported Zapier Not Supported Zoho SalesIQ Supported Show More Integrations View All 5 Integrations
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