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About

Dialog Insight is a multi-channel marketing automation platform designed to engage audiences and build lasting customer relationships. It offers features to create, manage, automate, and optimize campaigns via email, push, SMS, RCS, WhatsApp, and more. User-friendly interfaces and tools like surveys, contests, events, forms, and web tracking provide a 360° view of customers. Advanced segmentation targets audiences based on behavior, preferences, and purchase history for relevant communications. Automation features enable complex multi-channel campaigns, delivering the right message at the right time. The platform includes marketing pressure management, customer lifecycle tracking, and performance tracking tools for insights and strategy optimization. Dialog Insight is ISO27001 secure and RGPD compliant, with exceptional customer support. It provides tools for acquiring, retaining, and reactivating customers, ensuring effective and profitable campaigns.

About

Individuation® Marketing is the future of customer marketing and transforms it into a value creating, respectful and responsible marketing. Our Individuation® Marketing software suite enables marketers to manage their entire customer marketing and supports them in their growth objectives. 500 brands and companies in the retail, catering and e-commerce sectors use our solutions on a daily basis. Our Customer Success Managers come from the B2C business and support you in using the software suite alongside Data Scientists and Project Managers. Today, the situation has changed: each of us acts as a unique customer, impervious to communication campaigns aimed at everyone but expecting, on the contrary, a unique customer relationship. So how do you fully satisfy all your customers? By knowing them better! By knowing exactly when and on which channel to deliver your message as relevant as possible, every day, for each of them.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a data-driven marketing campaigns

Audience

Marketing software suite enables marketers to engage each of their customers in a unique and lasting relationship

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$209 per month /194€ per month
Price for 10.000 contacts
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • You can pretty much do whatever you want with this tool.. assuming you have the budget. I've never gotten a "we can't do it" for an answer. The customer service is great!

Cons

  • Some tools need a revamp but they're working on it. More plugins would be nice.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Dialog Insight
Founded: 1999
Canada
www.dialoginsight.com

Company Information

Splio
France
www.splio.com

Alternatives

Campaigner

Campaigner

j2 Global

Alternatives

Loyalty Leaders

Loyalty Leaders

The JAY Group

Categories

Categories

Customer Loyalty Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Supported
Content / Blogging Platform Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Not Supported
Customer Activity Tracking Supported
Discount Management Not Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Not Supported
Membership Management Not Supported
No-Card Loyalty System Not Supported
Referral Tracking Not Supported
Rewards Management Supported

Integrations

Axis LMS Supported
Cloud4Wi Not Supported
Commanders Act Not Supported
DinMo Not Supported
FuseCommander Not Supported
Google Cloud BigQuery Supported
Instant-Mail Not Supported
Integry Not Supported
Lightspeed eCommerce Supported
Magento Supported
Microsoft Dynamics 365 Supported
Octolis Not Supported
PrestaShop Supported
Purse Identity Not Supported
Salesforce Supported
Shopify Supported
Taxi for Email Not Supported
Tilby Not Supported
Weezio Not Supported
Zapier Supported

Integrations

Axis LMS Not Supported
Cloud4Wi Supported
Commanders Act Supported
DinMo Supported
FuseCommander Supported
Google Cloud BigQuery Not Supported
Instant-Mail Supported
Integry Supported
Lightspeed eCommerce Not Supported
Magento Not Supported
Microsoft Dynamics 365 Not Supported
Octolis Supported
PrestaShop Not Supported
Purse Identity Supported
Salesforce Not Supported
Shopify Not Supported
Taxi for Email Supported
Tilby Supported
Weezio Supported
Zapier Not Supported
Claim Dialog Insight and update features and information
Claim Dialog Insight and update features and information
Claim Splio and update features and information
Claim Splio and update features and information