Dialog Insight vs. Emma Comparison


Dialog Insight	Emma Marigold	+	+
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About Dialog Insight is a multi-channel marketing automation platform designed to engage audiences and build lasting customer relationships. It offers features to create, manage, automate, and optimize campaigns via email, push, SMS, RCS, WhatsApp, and more. User-friendly interfaces and tools like surveys, contests, events, forms, and web tracking provide a 360° view of customers. Advanced segmentation targets audiences based on behavior, preferences, and purchase history for relevant communications. Automation features enable complex multi-channel campaigns, delivering the right message at the right time. The platform includes marketing pressure management, customer lifecycle tracking, and performance tracking tools for insights and strategy optimization. Dialog Insight is ISO27001 secure and RGPD compliant, with exceptional customer support. It provides tools for acquiring, retaining, and reactivating customers, ensuring effective and profitable campaigns.	About Create professional and beautifully designed emails and get more from your marketing campaigns with Emma by Marigold. As a powerful digital marketing platform, Emma makes it easier for teams to engage with their colleagues and customers by promoting more effective communications. By leveraging Emma, marketers have the capabilities to identify their target audience, automate their marketing programs, and integrate with other technologies to boost their marketing campaigns and enhance business performance.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies searching for a data-driven marketing campaigns	Audience Purpose-built for marketing teams of all sizes. The solution also provides tailored editions for universities, agencies, and franchises.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $209 per month /194€ per month Price for 10.000 contacts Free Version Not Supported Free Trial Not Supported	Pricing $89.00/month Pro Plan - $ 89/month (for 10,000 contacts) Plus Plan - $ 369 / month (for 25,000 contacts) Enterprise Plan - $ 729 / month (for 75,000 contacts) Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.0 / 5 features 5.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 4.2 / 5 ease 4.8 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros You can pretty much do whatever you want with this tool.. assuming you have the budget. I've never gotten a "we can't do it" for an answer. The customer service is great! Cons Some tools need a revamp but they're working on it. More plugins would be nice.	Pros & Cons from Real Users Pros I like the fact that Emma has a clean UI and UX that eases features navigation. Advancement in email marketing is another great aspect that I like. I like that Emma gives me the ability to send thousands of outbound emails to customers and prospects. With Emma it has been easy to improve the SEO of our brand, sending outbound emails and also managing email deliverability. Emma is very easy to use and well-organised marketing tool. Dynamic personalized email for the unique subscriber. Reports are detailed and useful. Customization and different designs available for email templates. Cons Apart from high pricing, i don't have anything else that I dislike about Emma. It is highly expensive to obtain some of the paid tools available on Emma. I do not like how the vendor charges a lot for the paid version. Email few minutes delay is common in Emma marketing tool.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Dialog Insight Founded: 1999 Canada www.dialoginsight.com	Company Information Marigold Founded: 2017 United States www.myemma.com
Alternatives Campaigner j2 Global	Alternatives Direct Mail e3 Software
Drip	Mailchimp Intuit Mailchimp
Salesforce Marketing Cloud Account Engagement Salesforce	Gammadyne Mailer Gammadyne Corporation
DreamCampaigns	Emma Legal
ActiveCampaign View All	Nautilus View All
Categories Email Marketing Supported Email Personalization Supported Marketing Automation Supported	Categories Email Marketing Supported Email Personalization Supported
Email Marketing Features A/B Testing Supported Artificial Intelligence Supported Auto-Responders Supported CAN SPAM Compliance Supported Customer Surveys Supported Drip Campaigns Supported Dynamic Content Supported Event Triggered Email Supported Image Library Supported Landing Pages/Web Forms Supported Mailing List Management Supported Mobile Optimized Emails Supported Reporting/Analytics Supported Subscriber Management Supported Template Management Supported WYSIWYG Email Editor Supported Show More Features Marketing Automation Features A/B Testing Supported Analytics / ROI Tracking Supported Artificial Intelligence Supported Content / Blogging Platform Supported Customizable CTAs Supported Drip Campaigns Supported Dynamic Content Supported Landing Pages / Web Forms Supported Lead Scoring Supported Sales Intelligence Supported Search Marketing Supported Segmentation Supported Social Marketing Supported Website Visitor Tracking Supported	Email Marketing Features A/B Testing Supported Artificial Intelligence Not Supported Auto-Responders Supported CAN SPAM Compliance Supported Customer Surveys Supported Drip Campaigns Supported Dynamic Content Supported Event Triggered Email Supported Image Library Supported Landing Pages/Web Forms Supported Mailing List Management Supported Mobile Optimized Emails Supported Reporting/Analytics Supported Subscriber Management Supported Template Management Supported WYSIWYG Email Editor Supported
Integrations Salesforce Supported Shopify Supported Zapier Supported Axis LMS Supported Cognito Forms Not Supported Decimal Not Supported HubSpot Customer Platform Not Supported HubSpot Marketing Hub Not Supported Insightly Not Supported Join It Not Supported Keap Not Supported Ninja Popups Not Supported Revamp CRM Not Supported Salesforce Agentforce Marketing Not Supported SevenRooms Not Supported Stackreaction Not Supported SurveyMonkey Not Supported Woorise Not Supported Workamajig Not Supported Wufoo Not Supported Show More Integrations View All 10 Integrations	Integrations Salesforce Supported Shopify Supported Zapier Supported Axis LMS Not Supported Cognito Forms Supported Decimal Supported HubSpot Customer Platform Supported HubSpot Marketing Hub Supported Insightly Supported Join It Supported Keap Supported Ninja Popups Supported Revamp CRM Supported Salesforce Agentforce Marketing Supported SevenRooms Supported Stackreaction Supported SurveyMonkey Supported Woorise Supported Workamajig Supported Wufoo Supported Show More Integrations View All 64 Integrations
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