DialerAI vs. PhoneBurner Comparison


DialerAI Star2Billing S.L. (ESB65173742)	PhoneBurner	+	+
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About Our autodialer software are used for automating sales calls, payment collections, appointment reminders, phone polling and market research. It can also be used for mass emergency voice broadcasting. The system is ideal for Telcos and companies selling callcenter services as it is multi-tenant with billing and white-labeled while being economical to run as you choose your own Voice Provider. Our autodialer software can massively increase productivity by dropping busy, unanswered and disconnected line, passing calls answered by real people back to your agents, and leaving messages on answering machines.		About PhoneBurner is a power dialer and sales acceleration platform that helps B2B & B2C sales teams engage more contacts in quality conversations. Now with ARMOR - the most comprehensive and done-for-you spam protection and answer rate solution. With average answer rates >10%, PhoneBurner powers millions of conversations - with no awkward pauses or connection delays - for 3000+ revenue-focused clients. PhoneBurner blends calls, email, and SMS and handles time-consuming tasks - like leaving voicemails, sending emails, logging calls, and performing post-call workflows. Reps spend their time talking and closing deals. Manage an entire team from one dashboard. Access cutting-edge reporting and analytics, automatically distribute leads, monitor and coach reps live and ensure KPIs are trending in the right direction. Teams rave about the productivity increases, ease of use, answer rates, and commitment-free packages. Try PhoneBurner free today.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Businesses and call centers with national or international calling needs		Audience Sales teams, B2B & B2C businsses, SMBs and call centers who use the phone to sell, and want to have more conversations in less time, while automating follow-up and sales workflows.
Support Phone Support Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $199.00/month Free Version Not Supported Free Trial Supported		Pricing $149/month/user Unlimited dialing - from $149 per month Volume discounts available for teams based on team size. Admin account is free unless engaged in dialing. Free Version Not Supported Free Trial Supported
Reviews/Ratings Read all reviews		Reviews/Ratings Overall 4.0 / 5 ease 3.0 / 5 features 5.0 / 5 design 5.0 / 5 support 4.0 / 5 Read all reviews
		Pros & Cons from Real Users Pros PhoneBurner is a pretty good predictive and auto dialer. It has a great number of features and integrations, and even functions as a good CRM if you need it to to book appointments and such. Once you get the hang of finding everything, all the settings are easy to edit and change. Cons It's hard to navigate to settings from most pages. They need a drop-down menu of all settings on every page.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Star2Billing S.L. (ESB65173742) Founded: 2009 Spain dialer.ai/landing/		Company Information PhoneBurner Founded: 2009 United States www.phoneburner.com
Alternatives Dialfire cloud IT Services		Alternatives Adversus
Voiso		Squaretalk
CloudTalk		CallHub
3CLogic		Kixie PowerCall & SMS Kixie
XCALLY Xenialab View All		T-Max Predictive Dialer T-Max Dialer & Communications View All
Categories AI Call Center Supported AI Dialers Supported Auto Dialer Supported Call Center Supported IVR Supported Power Dialers Supported Predictive Dialer Supported Sales Dialers Supported Voice Broadcasting Supported		Categories Auto Dialer Supported Call Center Supported Call Recording Supported Contact Management Supported Email Tracking Supported Inside Sales Supported Power Dialers Supported Predictive Dialer Supported Ringless Voicemail Drop Supported Sales Acceleration Supported Sales Dialers Supported Sales Enablement Supported Second Phone Number Supported
Auto Dialer Features Call Center Management Supported Call Recording Supported Call Reporting Supported Call Scripting Supported Lead Management Supported Power Dialer Supported Predictive Dialer Supported Preview Dialer Supported Progressive Dialer Supported Surveys Supported Call Center Features Blended Call Center Supported Call Logging Supported Call Recording Supported Call Scripting Supported Campaign Management Supported Database Not Supported Escalation Management Not Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Supported Progressive Dialer Supported Queue Management Supported Real-time Chat Not Supported Reporting/Analytics Supported Predictive Dialer Features Call Monitoring Not Supported Call Recording Supported Call Results Supported Call Transfer Supported Callback Scheduling Supported Campaign Specific Caller ID Supported Contact Management Supported FCC Compliance Supported FTC Compliance Supported Lead Capture Supported Lead Management Supported Show More Features IVR Features Call Center Supported Call Logging Supported Call Recording Supported Call Routing Supported Multiple Scripts Supported Phone Key Input Supported Survey Management Supported Text to Speech Supported Voice Customization Supported Voice Mail Supported		Auto Dialer Features Call Center Management Supported Call Recording Supported Call Reporting Supported Call Scripting Supported Lead Management Supported Power Dialer Supported Predictive Dialer Not Supported Preview Dialer Supported Progressive Dialer Supported Surveys Not Supported Call Center Features Blended Call Center Not Supported Call Logging Supported Call Recording Supported Call Scripting Supported Campaign Management Supported Database Not Supported Escalation Management Not Supported Inbound Call Center Supported IVR / Voice Recognition Not Supported Manual Dialer Not Supported Outbound Call Center Supported Predictive Dialer Not Supported Progressive Dialer Supported Queue Management Not Supported Real-time Chat Supported Reporting/Analytics Supported Predictive Dialer Features Call Monitoring Supported Call Recording Supported Call Results Supported Call Transfer Supported Callback Scheduling Supported Campaign Specific Caller ID Supported Contact Management Supported FCC Compliance Supported FTC Compliance Supported Lead Capture Not Supported Lead Management Supported Show More Features Call Recording Features Archiving Supported Call Sharing Not Supported Distributed Call Recording Not Supported Event Triggered Recording Not Supported File Transfer Not Supported Instant Retrieval Supported On-Demand Recording Supported Recording Bookmarking Not Supported Scheduled Recording Not Supported Screen Activity Recording Not Supported Video Call Recording Not Supported Contact Management Features Activity Management Supported Appointment Management Supported Contact Database Supported Contact History Supported Contact Import/Export Supported Customer Pipeline Not Supported Email Marketing Supported Group Management Supported Interaction Tracking Supported Lead Management Supported Prospecting Tools Supported Sales Pipeline Management Supported Search / Filter Supported Segmentation Supported Shared Contacts Supported Social Media Integration Not Supported Email Tracking Features A/B Testing Not Supported Audience Segmentation Supported Campaign Management Supported Event-Based Notifications Not Supported Location Tracking Not Supported Team Management Not Supported Inside Sales Features Auto-Dialing Supported Call List Management Supported Call Recording Supported Campaign Management Supported Dashboard Supported Data Management Supported Lead Capture Not Supported Lead Distribution Supported Lead Scoring Supported Performance Management Supported Sales Acceleration Features Campaign Management Supported CPQ Not Supported Dialer Supported Email Sequencing Supported Email Templates Supported Email Tracking Supported List Building Supported Meeting Scheduler Supported Predictive Analytics Not Supported Reporting Supported Sales Gamification Supported Sales Intelligence Supported Sales Workflow Management Supported Sales Enablement Features Collaboration Not Supported Contact Management Supported Content Management Supported Document Management Supported Goals / Quota Management Supported Lead Management Supported Meeting Management Supported Performance Management Supported Presentation Management Not Supported Proposal Management Not Supported Territory Management Not Supported Training Management Not Supported
Integrations Axis LMS Not Supported BombBomb Not Supported Constant Contact Not Supported Google Calendar Not Supported Google Contacts Not Supported HubSpot Customer Platform Not Supported HubSpot Data Hub Not Supported Mailchimp Not Supported Microsoft Exchange Not Supported Microsoft Outlook Not Supported NetSuite CRM Not Supported Outdoo AI Not Supported OutreachCRM Not Supported PayPal Supported Sugar Sell Not Supported Wufoo Not Supported Zapier Not Supported Zendesk Sell Not Supported Zoho CRM Not Supported monday AI work platform Not Supported Show More Integrations View All 1 Integration		Integrations Axis LMS Supported BombBomb Supported Constant Contact Supported Google Calendar Supported Google Contacts Supported HubSpot Customer Platform Supported HubSpot Data Hub Supported Mailchimp Supported Microsoft Exchange Supported Microsoft Outlook Supported NetSuite CRM Supported Outdoo AI Supported OutreachCRM Supported PayPal Not Supported Sugar Sell Supported Wufoo Supported Zapier Supported Zendesk Sell Supported Zoho CRM Supported monday AI work platform Supported Show More Integrations View All 33 Integrations
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