DialerAI vs. ICS Flow Comparison


DialerAI Star2Billing S.L. (ESB65173742)	ICS Flow	+	+
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About Our autodialer software are used for automating sales calls, payment collections, appointment reminders, phone polling and market research. It can also be used for mass emergency voice broadcasting. The system is ideal for Telcos and companies selling callcenter services as it is multi-tenant with billing and white-labeled while being economical to run as you choose your own Voice Provider. Our autodialer software can massively increase productivity by dropping busy, unanswered and disconnected line, passing calls answered by real people back to your agents, and leaving messages on answering machines.		About One solution for CRM, VoIP, Payments, Workflow, Scheduling, Communications, Dashboards and Reports. Use it for Sales, Marketing, Customer Service, Debt Collection, Appointments or BPO. It enables you to build a customer-centered business from sales to customer service. Improve your sales pipeline by having a clear view of your process. Get a complete understanding of your operations to drive your business success. Change the way you see debit orders. Let us help improve your collections by automating your billing process. Automated debit order collections. Payment request link for immediate payments. Notifications of returned debit orders. Quick credit service. Account and banking details validation. Automated emails. Automated sms’s. Communication history. View all communication in one place. Send messages at any point in the workflow.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Businesses and call centers with national or international calling needs		Audience Companies of all sizes and enterprises in need of a solution to improve their workflow operations
Support Phone Support Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $199.00/month Free Version Not Supported Free Trial Supported		Pricing $50 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information Star2Billing S.L. (ESB65173742) Founded: 2009 Spain dialer.ai/landing/		Company Information ICS Flow Founded: 2002 South Africa icsflow.com
Alternatives Dialfire cloud IT Services		Alternatives Direct Debit
Voiso		Sliplane
CloudTalk		Ezypay
3CLogic		Continia Collection Management Continia
XCALLY Xenialab View All		NUACOM View All
Categories AI Call Center Supported AI Dialers Supported Auto Dialer Supported Call Center Supported IVR Supported Power Dialers Supported Predictive Dialer Supported Sales Dialers Supported Voice Broadcasting Supported		Categories Call Center Supported
Call Center Features Blended Call Center Supported Call Logging Supported Call Recording Supported Call Scripting Supported Campaign Management Supported Database Not Supported Escalation Management Not Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Supported Progressive Dialer Supported Queue Management Supported Real-time Chat Not Supported Reporting/Analytics Supported Show More Features Auto Dialer Features Call Center Management Supported Call Recording Supported Call Reporting Supported Call Scripting Supported Lead Management Supported Power Dialer Supported Predictive Dialer Supported Preview Dialer Supported Progressive Dialer Supported Surveys Supported IVR Features Call Center Supported Call Logging Supported Call Recording Supported Call Routing Supported Multiple Scripts Supported Phone Key Input Supported Survey Management Supported Text to Speech Supported Voice Customization Supported Voice Mail Supported Predictive Dialer Features Call Monitoring Not Supported Call Recording Supported Call Results Supported Call Transfer Supported Callback Scheduling Supported Campaign Specific Caller ID Supported Contact Management Supported FCC Compliance Supported FTC Compliance Supported Lead Capture Supported Lead Management Supported		Call Center Features Blended Call Center Not Supported Call Logging Supported Call Recording Supported Call Scripting Supported Campaign Management Supported Database Not Supported Escalation Management Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Not Supported Progressive Dialer Not Supported Queue Management Not Supported Real-time Chat Supported Reporting/Analytics Supported
Integrations Microsoft Excel Not Supported PayPal Supported View All 1 Integration		Integrations Microsoft Excel Supported PayPal Not Supported View All 1 Integration
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