About
DialedIn is a modern call center software designed to transform customer interactions and streamline your operations, helping teams achieve more daily. By automating and optimizing key workflows across inbound, outbound, and blended environments, DialedIn helps you boost agent productivity and deliver better outcomes across every call.
Key features include:
• Fast Setup & Deployment
• User-Friendly Interface
• Advanced Predictive, Preview & Progressive Dialing
• Smart Call Routing
• No-Code Integrations
• Comprehensive Reports
• Real-Time Analytics
• Security & Compliance
• Scalable Architecture
• Spam Mitigation With Our Patented CleanCallerID™ Technology
• Exceptional 24/7 U.S.-Based Support
• Flexible Pricing Options
Choose a package that fits your team and budget. At our core, DialedIn is passionate about providing exceptional customer service. That’s why we are constantly innovating and improving our solutions to ensure that our clients are always ahead.
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About
Retreaver is a cloud-based call tracking and routing platform built for performance marketers, agencies, and brands. We help you tag, route, and optimize inbound calls in real time connecting each caller to the right agent, department, or buyer using custom logic and data.
Track conversions, measure ROI, and personalize experiences with CRM integrations, caller profiles, and real-time tracking. Our flexible tag system gives you full control over routing, analytics, and call flow optimization.
What sets us apart is hands-on, responsive support. No tickets, no waiting just real help when it counts. We also offer seamless integrations with tools like RedTrack, ClickFlare, and TrueCall to give you a complete performance marketing toolkit.
With no contracts, no hidden fees, and performance-based pricing, Retreaver is built to scale cleanly and transparently with your business.
Explore more on our socials, book a personalized demo, or share your experience with a review.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Call centers with at least 5 agents, engaged in inbound, outbound and blended call environments.
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Audience
Marketing professionals, agencies, and businesses looking for a data-driven, compliant call tracking solution to optimize inbound call performance, enhance customer experience, and improve campaign attribution
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$25.00/month/user
Enterprise Plus - $25 per user w/
annual commit Enterprise - $39 per user w/ annual commit Professional - $59 per user w/ annual commit Small Business - $79 per user w/ annual commit
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$1.00/month/user
No monthly fees & no features locked behind pay walls. Pay as you go with competitive prices for high volume clients starting at $0.05 a minute
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationDialedIn
Founded: 1996
United States
getdialedin.com
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Company InformationRetreaver
Founded: 2012
Canada
www.retreaver.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
IVR Features
Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Routing
Supported
Multiple Scripts
Supported
Phone Key Input
Supported
Survey Management
Not Supported
Text to Speech
Supported
Voice Customization
Not Supported
Voice Mail
Supported
Auto Dialer Features
Call Center Management
Supported
Call Recording
Supported
Call Reporting
Supported
Call Scripting
Supported
Lead Management
Supported
Power Dialer
Supported
Predictive Dialer
Supported
Preview Dialer
Supported
Progressive Dialer
Supported
Surveys
Not Supported
Predictive Dialer Features
Call Monitoring
Supported
Call Recording
Supported
Call Results
Supported
Call Transfer
Supported
Callback Scheduling
Supported
Campaign Specific Caller ID
Supported
Contact Management
Supported
FCC Compliance
Supported
FTC Compliance
Supported
Lead Capture
Supported
Lead Management
Supported
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Call Center Features
Blended Call Center
Not Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Not Supported
Campaign Management
Supported
Database
Supported
Escalation Management
Not Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Not Supported
Outbound Call Center
Not Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Queue Management
Not Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
IVR Features
Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Routing
Supported
Multiple Scripts
Supported
Phone Key Input
Supported
Survey Management
Supported
Text to Speech
Supported
Voice Customization
Supported
Voice Mail
Not Supported
Affiliate Features
Affiliate Management
Supported
Affiliate Tracking
Supported
Banner Management
Not Supported
Commission Management
Supported
Contest Management
Not Supported
Coupon Management
Not Supported
Email / Newsletter Communication
Not Supported
Fraud Detection
Not Supported
Multi Level Marketing (MLM)
Not Supported
Multi-Language
Not Supported
Social Sharing
Not Supported
Call Tracking Features
Call Log
Not Supported
Call Recording
Supported
Call Routing
Supported
Caller Identification
Supported
Campaign Management
Supported
Conversion Tracking
Supported
CRM
Supported
IVR / Voice Recognition
Supported
Keyword Tracking
Supported
PPC Features
A/B Testing
Not Supported
Account Alerts
Not Supported
Analytics / ROI Tracking
Supported
Bid Management
Not Supported
Budget Management
Not Supported
Campaign Management
Supported
Conversion Tracking
Supported
Google / Bing Ads
Not Supported
Keyword Research Tools
Not Supported
Keyword Tracking
Not Supported
Landing Pages / Web Forms
Supported
URL Builder
Not Supported
Search Engine Marketing (SEM) Features
A/B Testing
Not Supported
Account Alerts
Not Supported
Analytics / ROI Tracking
Supported
Bid Management
Not Supported
Budget Management
Not Supported
Campaign Management
Supported
Conversion Tracking
Supported
Google / Bing Ads
Not Supported
Keyword Research Tools
Not Supported
Keyword Tracking
Not Supported
Landing Pages / Web Forms
Supported
URL Builder
Not Supported
Telephony Features
Auto-Dialer
Not Supported
Call Center Management
Supported
Call Monitoring
Supported
Contact Management
Supported
Inbound Reporting
Supported
IVR / Voice Recognition
Supported
Outbound Reporting
Not Supported
Predictive Dialer
Not Supported
Telemarketing Management
Not Supported
Voice & Data Integration
Not Supported
VoIP
Not Supported
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Integrations
Dropbox
Supported
Slack
Supported
Zendesk
Supported
ActiveCampaign
Not Supported
Adobe Marketo Engage
Not Supported
CAKE
Not Supported
Facebook
Not Supported
Gong
Supported
Google Workspace
Supported
HubSpot Customer Platform
Not Supported
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Integrations
Dropbox
Supported
Slack
Supported
Zendesk
Supported
ActiveCampaign
Supported
Adobe Marketo Engage
Supported
CAKE
Supported
Facebook
Supported
Gong
Not Supported
Google Workspace
Not Supported
HubSpot Customer Platform
Supported
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