About
DialedIn is a modern call center software designed to transform customer interactions and streamline your operations, helping teams achieve more daily. By automating and optimizing key workflows across inbound, outbound, and blended environments, DialedIn helps you boost agent productivity and deliver better outcomes across every call.
Key features include:
• Fast Setup & Deployment
• User-Friendly Interface
• Advanced Predictive, Preview & Progressive Dialing
• Smart Call Routing
• No-Code Integrations
• Comprehensive Reports
• Real-Time Analytics
• Security & Compliance
• Scalable Architecture
• Spam Mitigation With Our Patented CleanCallerID™ Technology
• Exceptional 24/7 U.S.-Based Support
• Flexible Pricing Options
Choose a package that fits your team and budget. At our core, DialedIn is passionate about providing exceptional customer service. That’s why we are constantly innovating and improving our solutions to ensure that our clients are always ahead.
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About
Discover the future of business communication with Maqsam’s cutting-edge solutions, where advanced intelligence meets contact center innovation to transform your CX interactions and accelerate business growth. Boost your global presence with local numbers in 200+ cities, connecting you to customers anywhere, anytime. Unlock your potential with our cutting-edge analytics, providing the insights you need to make informed decisions. Get native integrations with the leading CRM and Helpdesk solutions to easily integrate your software stack and achieve smooth customer service and sales operations. With Maqsam, support and sales teams can automate repetitive tasks, increase efficiency, and drive revenue growth across multiple communication channels including voice calls, WhatsApp, and more. We enable companies to expand market reach and establish a local presence with access to local numbers in more than 200 cities.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Call centers with at least 5 agents, engaged in inbound, outbound and blended call environments.
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Audience
Businesses wanting a tool to improve customer experience and boost revenue
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$25.00/month/user
Enterprise Plus - $25 per user w/
annual commit Enterprise - $39 per user w/ annual commit Professional - $59 per user w/ annual commit Small Business - $79 per user w/ annual commit
Free Version
Free Trial
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Pricing
$45 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationDialedIn
Founded: 1996
United States
getdialedin.com
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Company InformationMaqsam
Founded: 2019
Saudi Arabia
maqsam.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
IVR Features
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Auto Dialer Features
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Predictive Dialer Features
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
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Integrations
Salesforce
Zendesk
Dropbox
Freshdesk
Gong
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
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Integrations
Salesforce
Zendesk
Dropbox
Freshdesk
Gong
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
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