DialedIn vs. EVS7 Comparison


DialedIn	EVS7 Electronic Voice Services	+	+
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About DialedIn is a modern call center software designed to transform customer interactions and streamline your operations, helping teams achieve more daily. By automating and optimizing key workflows across inbound, outbound, and blended environments, DialedIn helps you boost agent productivity and deliver better outcomes across every call. Key features include: • Fast Setup & Deployment • User-Friendly Interface • Advanced Predictive, Preview & Progressive Dialing • Smart Call Routing • No-Code Integrations • Comprehensive Reports • Real-Time Analytics • Security & Compliance • Scalable Architecture • Spam Mitigation With Our Patented CleanCallerID™ Technology • Exceptional 24/7 U.S.-Based Support • Flexible Pricing Options Choose a package that fits your team and budget. At our core, DialedIn is passionate about providing exceptional customer service. That’s why we are constantly innovating and improving our solutions to ensure that our clients are always ahead.		About Outbound and inbound cloud calling made affordable. Empowering sales teams and call centers with power dialer and telephone answering service software coming with friendly, human support. Take control of your inbound call center with complete all in one software with the flexibility to receive, transfer, and handle calls from anywhere. Agents can login from anywhere and immediately start handling calls with just a computer, USB headset, and internet connection. Managers can monitor results, update settings, and view reports. It’s vital that calls can be managed and handled in a timely fashion, and with Octopus, agents will have all the information they need on the screen to handle calls efficiently. Depending on the size of your business, your agents may field hundreds or thousands of calls every month.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Call centers with at least 5 agents, engaged in inbound, outbound and blended call environments.		Audience Companies that need a call center solution
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $25.00/month/user Free Version Free Trial		Pricing $89.00/month/user Free Version Free Trial
Reviews/Ratings Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information DialedIn Founded: 1996 United States getdialedin.com		Company Information Electronic Voice Services United States www.evs7.com
Alternatives CallTools		Alternatives Readymode Readymode (formerly Xencall)
Freshcaller Freshworks		CallShaper
CallShaper		Kixie PowerCall & SMS Kixie
NobelBiz		T-Max Predictive Dialer T-Max Dialer & Communications
Genesys Cloud CX Genesys View All		Q-Suite Indosoft View All
Categories Auto Dialer Call Center Call Center Infrastructure (CCI) Contact Center as a Service (CCaaS) Contact Center Quality Assurance IVR Predictive Dialer Sales Dialers		Categories Call Center Call Center Infrastructure (CCI) Inside Sales
Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Show More Features Auto Dialer Features Call Center Management Call Recording Call Reporting Call Scripting Lead Management Power Dialer Predictive Dialer Preview Dialer Progressive Dialer Surveys IVR Features Call Center Call Logging Call Recording Call Routing Multiple Scripts Phone Key Input Survey Management Text to Speech Voice Customization Voice Mail Predictive Dialer Features Call Monitoring Call Recording Call Results Call Transfer Callback Scheduling Campaign Specific Caller ID Contact Management FCC Compliance FTC Compliance Lead Capture Lead Management		Show More Features Inside Sales Features Auto-Dialing Call List Management Call Recording Campaign Management Dashboard Data Management Lead Capture Lead Distribution Lead Scoring Performance Management
Integrations Dropbox Gong Google Workspace HubSpot Sales Hub Jira Make Microsoft Dynamics 365 Microsoft Teams Oracle CRM On Demand Salesforce Slack Zapier Zapier Canvas Zendesk Zoho Analytics Show More Integrations View All 15 Integrations		Integrations Dropbox Gong Google Workspace HubSpot Sales Hub Jira Make Microsoft Dynamics 365 Microsoft Teams Oracle CRM On Demand Salesforce Slack Zapier Zapier Canvas Zendesk Zoho Analytics Show More Integrations
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