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About

DialPhone is an AI-powered Unified Communications (UCaaS) and Contact Center (CCaaS) platform that helps businesses manage customer and team communications from a single cloud-based solution. The platform combines business calling, SMS messaging, video meetings, team chat, AI receptionist, intelligent IVR, call routing, call recording, analytics, and contact center capabilities. Businesses can improve customer experience, reduce missed calls, streamline workflows, and increase team productivity through AI-powered automation and cloud communications. DialPhone is designed for small businesses, growing companies, and enterprises that need a modern business phone system with advanced communication tools. The platform supports customer support, sales, remote teams, and business operations while providing enterprise-grade reliability, scalability, and security.

About

A solution that requires zero investment in infrastructure, IT, and operations personnel. Your organization can save up to 50% of phone subscription costs through free internal phone calls. Process automation through AI, callbot, and chatbot integration helps improve agent performance and productivity. Operating for more than 800 clients with 40 million end-users, providing operation stability of up to 99.9%. Highly detailed overviews to assess the contact center’s productivity and agent KPIs. This supports the management process effectively. Save customer data with StringeeX contact using custom fields to identify customers, even as soon as they call. Save customer issues using tickets, allowing agents to track the entire process while handling customer issues.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small Businesses, Mid-Sized Businesses, Enterprises, Call Centers, Customer Support Teams, Sales Teams, Healthcare Organizations, Real Estate Agencies, Legal Firms, Professional Services, Remote and Hybrid Teams

Audience

Companies interested in a Contact Center software to enhance customer experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$24/month/user
Free Version
Free Trial

Pricing

$12 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DialPhone
Founded: 2026
Hong Kong
www.dialphone.com

Company Information

StringeeX
stringeex.com

Alternatives

Alternatives

Windstream Enterprise UCaaS

Windstream Enterprise UCaaS

Windstream Enterprise
klink.cloud

klink.cloud

K-LINK

Categories

Categories

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Integrations

Salesforce
Zapier

Integrations

Salesforce
Zapier
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