Related Products
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About
DialPhone is an AI-powered Unified Communications (UCaaS) and Contact Center (CCaaS) platform that helps businesses manage customer and team communications from a single cloud-based solution.
The platform combines business calling, SMS messaging, video meetings, team chat, AI receptionist, intelligent IVR, call routing, call recording, analytics, and contact center capabilities. Businesses can improve customer experience, reduce missed calls, streamline workflows, and increase team productivity through AI-powered automation and cloud communications.
DialPhone is designed for small businesses, growing companies, and enterprises that need a modern business phone system with advanced communication tools. The platform supports customer support, sales, remote teams, and business operations while providing enterprise-grade reliability, scalability, and security.
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About
ROGER365.io is a Microsoft-certified Contact Center as a Service (CCaaS) solution that transforms Microsoft Teams into an AI-powered omnichannel contact center. It unifies voice, webchat, WhatsApp, SMS, Facebook, and email into a single Teams-native interface no separate platforms required.
Key capabilities include:
Omnichannel Hybrid Queues – all channels in one unified queue
Smart routing – skills-based, round-robin, and Teams presence-based
Agent tools – real-time queue insights, call handling, notes, and callback scheduling
Supervisor dashboards – live monitoring, whisper, and barge features
AI & automation – Azure OpenAI, Copilot, sentiment analysis, and workflow triggers
CRM & Power Platform integration – Dynamics 365, Power Automate, and custom Power Apps embedded in the agent view
Reporting – real-time and historical analytics across all channels
Cloud-native, deployable in under 10 minutes, and trusted by brands like Rijksmuseum, Quooker, and Tony's Chocolonely
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Small Businesses, Mid-Sized Businesses, Enterprises, Call Centers, Customer Support Teams, Sales Teams, Healthcare Organizations, Real Estate Agencies, Legal Firms, Professional Services, Remote and Hybrid Teams
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Audience
Mid-to-large enterprises already using Microsoft Teams or Microsoft365 for internal and public communication, looking to extend their Teams environment into a fully featured contact center — without adding separate platforms or vendors. Primary decision-makers are IT Managers, CIOs, and Operations leaders responsible for telephony infrastructure, Microsoft 365 governance, and software consolidation. They prioritize security, compliance, seamless Microsoft ecosystem integration, rapid deployment, and low maintenance overhead. Industries include professional services, financial services, retail, healthcare, education, and the public sector.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$24/month/user
Free Version
Free Trial
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Pricing
€25/user/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationDialPhone
Founded: 2026
Hong Kong
www.dialphone.com
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Company InformationROGER365.io
Founded: 2021
The Netherlands
www.roger365.io
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AlternativesNo Alternatives
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Alternatives |
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Categories |
Categories |
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Integrations
Microsoft Teams
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