Yodel.io

Yodel.io

YodelTalk
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About

DialLink is a cloud-based phone system built specifically for SMBs and startups. It combines advanced call handling, AI voice agents, and business messaging into a single, centralized platform, making it easy to manage inbound and outbound communication, improve responsiveness, and consistently project a professional image. DialLink goes beyond the basics. Its built-in AI automates routine interactions, from answering calls and routing inquiries to generating call summaries and suggested message replies. This helps teams save time, reduce manual effort, and deliver consistent, high-quality customer experiences across channels. Built for today’s flexible workforce, DialLink supports remote, hybrid, and in-office setups with full BYOD compatibility. Whether on a smartphone, desktop, or desk phone, your team stays connected and productive anywhere. With plug-and-play deployment, no IT expertise is required.

About

The phone system for customer service teams. Yodel joins your team as a receptionist that pre-qualifies inbound voice communications and allows call management without switching tools. Collaborate on calls and enjoy the crystal clear voice quality through our battle-tested infrastructure. Get your phone system up and running in minutes. No complicated adoption from your previous business phone. Yodel integrates with over 1000 software tools so you can connect the phone with your existing workflows. Stay close to your customers no matter where they are by using Yodel’s access to phone numbers in over 100 countries. Yodel works with trusted local carriers to guarantee the best possible call quality. We deliver a reliant service uptime and a secure call infrastructure. Modern customer service teams need to deliver high quality support and ensure high customer satisfaction. Yodel removes everything that’s painful about phone systems and deliver what matters: the voice communication.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

SMBs and startups often struggle to stay in control of their communications with customers, prospects, partners, and other contacts. Sales, support, IT, customer success and customer service leaders, and business owners.

Audience

Businesses and teams of all sizes that want a unified phone and conversation solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15/month
Free Version Not Supported
Free Trial Supported

Pricing

$25.00 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • #1- It supports Slack, Drift, Microsoft Teams and other integrations. #2- The user interface is simple and easy to understand. #3- Easy to Configure platform.
  • I really like how it is set up so a team can use it. Love how a central number can be used by a whole team.
  • It's been super nice to be able to streamline our phone calls. It's reduced our answering significantly and reduced unwanted calls

Cons

  • #1- We had an overall great experience with this platform.
  • The mobile app does not have a ton of features so it's limited.
  • It was a little challenging to implement at first but once we figured it out it's been awesome.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

DialLink
Founded: 2022
United States
www.diallink.com

Company Information

YodelTalk
Founded: 2015
United States
www.yodel.io

Alternatives

Alternatives

Categories

AI Voice Agents Supported
Business VoIP Supported
Cloud PBX Supported

Categories

Business Phone Systems Features

Call Logging Supported
Call Monitoring Not Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Not Supported
Web Conferencing Not Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Not Supported

Unified Communications Features

Audio / Video Conferencing Not Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Not Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Integrations

Microsoft Teams Supported
Zapier Supported
Dialogflow Not Supported
Discord Not Supported
Drift Not Supported
Easyflow Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Make Not Supported
MetaMail Not Supported
Microsoft Azure Not Supported
Model Context Protocol (MCP) Supported
Pipedrive Not Supported
Salesforce Supported
Slack Not Supported
Stackreaction Not Supported
WMS 360 Not Supported

Integrations

Microsoft Teams Supported
Zapier Supported
Dialogflow Supported
Discord Supported
Drift Supported
Easyflow Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Make Supported
MetaMail Supported
Microsoft Azure Supported
Model Context Protocol (MCP) Not Supported
Pipedrive Supported
Salesforce Not Supported
Slack Supported
Stackreaction Supported
WMS 360 Supported
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