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About

DialLink is a cloud-based phone system built specifically for SMBs and startups. It combines advanced call handling, AI voice agents, and business messaging into a single, centralized platform, making it easy to manage inbound and outbound communication, improve responsiveness, and consistently project a professional image. DialLink goes beyond the basics. Its built-in AI automates routine interactions, from answering calls and routing inquiries to generating call summaries and suggested message replies. This helps teams save time, reduce manual effort, and deliver consistent, high-quality customer experiences across channels. Built for today’s flexible workforce, DialLink supports remote, hybrid, and in-office setups with full BYOD compatibility. Whether on a smartphone, desktop, or desk phone, your team stays connected and productive anywhere. With plug-and-play deployment, no IT expertise is required.

About

Stay informed, connected, and available with caller ID, call waiting, call forwarding and voicemail. Get all the basics in one cost-effective package. Improve efficiency with anonymous call rejection, multi-distinctive ringing, call transfer, last-call return, speed dial, and three-way calling. Activate hunt groups to quickly get customers to the right member of your team. Work with a team of experts ready to create new capabilities for your business, fine-tune operations, or simply ease overhead. No matter your goals, we will develop solutions to help you meet them. Operate your current call manager with the support of this standard IP voice solution. Facilitate higher call volume with a circuit that enables you to simultaneously operate multiple phone lines. Save even more time and money with additional managed services, like this reliable VoIP solution. Stay connected with nationwide 5G coverage.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

SMBs and startups often struggle to stay in control of their communications with customers, prospects, partners, and other contacts. Sales, support, IT, customer success and customer service leaders, and business owners.

Audience

Businesses and companies in need of a phone service solution to save costs and stay on budget

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$15/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DialLink
Founded: 2022
United States
www.diallink.com

Company Information

GCI
Founded: 1979
Alaska
gci.com/business/products/voice-solutions/business-voice

Alternatives

Alternatives

OnSIP

OnSIP

Junction Networks
RingCentral RingEX

RingCentral RingEX

RingCentral

Categories

Categories

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Integrations

Akitra Andromeda
Microsoft Teams
Model Context Protocol (MCP)
Salesforce
Zapier

Integrations

Akitra Andromeda
Microsoft Teams
Model Context Protocol (MCP)
Salesforce
Zapier
Claim DialLink and update features and information
Claim DialLink and update features and information
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Claim GCI and update features and information