Dial PhoneIQ

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Dial:

About

Dial is a communication stack for AI agents that gives software its own real phone identity: a number it controls to place and receive voice calls, send and receive SMS, and message over WhatsApp through one REST API, MCP server, CLI, or SDK. It rebuilds a telephone stack originally designed around humans, SIM cards, carrier contracts, handsets, and verification flows so autonomous agents can communicate without dedicated hardware or manual carrier setup. Agents can provision a real phone number, make AI voice calls that follow instructions such as booking, confirming, or following up, and use live transcription with optional transfer to a human. Dial also supports two-way SMS and WhatsApp messaging, inbound calls and texts, AI receptionist behavior, and streamed inbound events. Agents can receive SMS verification codes for phone-gated workflows and react to communication events programmatically.
PhoneIQ:

About

PhoneIQ is built from the ground up for companies on Salesforce, delivering the best telephony integration for Salesforce Lightning. A truly unified communications solution that blends HD voice, video and messaging. The only Salesforce CTI that delivers fully integrated voice, SMS, video and messaging across desktop and mobile. Leverage automatic call logging, disposition codes, tags, click to dial, screen pop, auto-dialing, and much more! Dramatically increase agent productivity by creating custom PhoneIQ workflows that streamline Sales and Service processes within Salesforce, like call logging, case & task creation and more. Manage your entire phone system and contact center platform from within Salesforce. With PhoneIQ, everything from system management to call handling and advanced analytics can be instantly accessed through your CRM.
Dial:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
PhoneIQ:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Dial:

Audience

AI developers and agent builders seeking to give autonomous software its own phone number for voice calls, messaging, inbound communication, and phone-based workflows
PhoneIQ:

Audience

Companies that use Salesforce looking for an all-in-one communications solution
Dial:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
PhoneIQ:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Dial:

API

Offers API Supported
PhoneIQ:

API

Offers API Not Supported
Dial:

Screenshots and Videos

PhoneIQ:

Screenshots and Videos

Dial:

Pricing

$3 per month
Free Version Not Supported
Free Trial Not Supported
PhoneIQ:

Pricing

$25 per user per month
Free Version Not Supported
Free Trial Supported
Dial:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
PhoneIQ:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Dial:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
PhoneIQ:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Dial:

Company Information

Dial
Founded: 2026
United States
getdial.ai/
PhoneIQ:

Company Information

PhoneIQ
Founded: 2018
United States
www.phoneiq.co
Dial:

Alternatives

PhoneIQ:

Alternatives

Dial:
PhoneIQ:
net2phone

net2phone

4.4 out of 5 stars
Dial:
Telnyx

Telnyx

5.0 out of 5 stars
PhoneIQ:
T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
5.0 out of 5 stars
Dial:
PhoneIQ:
CloudTalk

CloudTalk

4.7 out of 5 stars
Dial:
PhoneIQ:
TeleCMI

TeleCMI

TeleCMI Technologies
Dial:

Categories

Agentic AI Supported
SMS API Supported
PhoneIQ:

Categories

Auto Dialer Supported
Call Center Supported
Cloud PBX Supported
Sales Dialers Supported
PhoneIQ:

Auto Dialer Features

Call Center Management Supported
Call Recording Supported
Call Reporting Supported
Call Scripting Supported
Lead Management Supported
Power Dialer Supported
Predictive Dialer Not Supported
Preview Dialer Supported
Progressive Dialer Supported
Surveys Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported
Dial:

Integrations

ChatGPT Supported
Claude Supported
Claude Duet Supported
Claude for Legal Supported
Cursor Supported
Grok Supported
LangChain Supported
Model Context Protocol (MCP) Supported
Python Supported
Salesforce Not Supported
Salesforce Agentforce Health Not Supported
Salesforce Agentforce Service Not Supported
WhatsApp Supported
Windsurf Browser Supported
PhoneIQ:

Integrations

ChatGPT Not Supported
Claude Not Supported
Claude Duet Not Supported
Claude for Legal Not Supported
Cursor Not Supported
Grok Not Supported
LangChain Not Supported
Model Context Protocol (MCP) Not Supported
Python Not Supported
Salesforce Supported
Salesforce Agentforce Health Supported
Salesforce Agentforce Service Supported
WhatsApp Not Supported
Windsurf Browser Not Supported
Dial:
Claim Dial and update features and information
Claim Dial and update features and information
PhoneIQ:
Claim PhoneIQ and update features and information
Claim PhoneIQ and update features and information