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About

Dial is a communication stack for AI agents that gives software its own real phone identity: a number it controls to place and receive voice calls, send and receive SMS, and message over WhatsApp through one REST API, MCP server, CLI, or SDK. It rebuilds a telephone stack originally designed around humans, SIM cards, carrier contracts, handsets, and verification flows so autonomous agents can communicate without dedicated hardware or manual carrier setup. Agents can provision a real phone number, make AI voice calls that follow instructions such as booking, confirming, or following up, and use live transcription with optional transfer to a human. Dial also supports two-way SMS and WhatsApp messaging, inbound calls and texts, AI receptionist behavior, and streamed inbound events. Agents can receive SMS verification codes for phone-gated workflows and react to communication events programmatically.

About

PhoneIQ is built from the ground up for companies on Salesforce, delivering the best telephony integration for Salesforce Lightning. A truly unified communications solution that blends HD voice, video and messaging. The only Salesforce CTI that delivers fully integrated voice, SMS, video and messaging across desktop and mobile. Leverage automatic call logging, disposition codes, tags, click to dial, screen pop, auto-dialing, and much more! Dramatically increase agent productivity by creating custom PhoneIQ workflows that streamline Sales and Service processes within Salesforce, like call logging, case & task creation and more. Manage your entire phone system and contact center platform from within Salesforce. With PhoneIQ, everything from system management to call handling and advanced analytics can be instantly accessed through your CRM.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

AI developers and agent builders seeking to give autonomous software its own phone number for voice calls, messaging, inbound communication, and phone-based workflows

Audience

Companies that use Salesforce looking for an all-in-one communications solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$3 per month
Free Version
Free Trial

Pricing

$25 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Dial
Founded: 2026
United States
getdial.ai/

Company Information

PhoneIQ
Founded: 2018
United States
www.phoneiq.co

Alternatives

Alternatives

T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
TeleCMI

TeleCMI

TeleCMI Technologies

Categories

Categories

Auto Dialer Features

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Integrations

ChatGPT
Claude
Cursor
Grok
LangChain
Model Context Protocol (MCP)
Python
Salesforce
Salesforce Agentforce Health
Salesforce Agentforce Service
WhatsApp
Windsurf Browser

Integrations

ChatGPT
Claude
Cursor
Grok
LangChain
Model Context Protocol (MCP)
Python
Salesforce
Salesforce Agentforce Health
Salesforce Agentforce Service
WhatsApp
Windsurf Browser
Claim Dial and update features and information
Claim Dial and update features and information
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Claim PhoneIQ and update features and information